Poor customer service. I have been requesting a furnace maintenance check for some time. No one…read morecan seem to book an appointment for me or explain what the problem is why they do not want to come to my address Originally I purchased my furnace and water heater including installation with them. Again I waited for another day for a call back. I have in turn arranged with Reliance who promptly scheduled a furnace check and I enrolled in the furnace and A/C maintenance program/

From the owner: Adduono's Sheet Metal & Heating Ltd has been serving Thunder Bay & Area for over 75 Years. We are…read moreyour total home comfort centre & HVAC specialists. We offer sales, service & installations of furnaces, air conditioners, fireplaces, barbeques, hot water tanks & more! Adduono's Sheet Metal & Heating Ltd is available 24/7 and we service all brands.

Zac from Keating Heating and Cooling was wonderful. Came for a same day visit, explained our…read moreproblem, what we needed to do and that we could easily do it ourselves and how to prevent further problems! Excellent service and help!!! Thank you very much

I called over a month ago to ask for someone to provide an estimate to remove a pellet furnace and…read moreinstall a propane boiler. Each time I called , the lady I spoke with told me about her resume, how she worked at this place for so may years , and only has two more years left at Clow. I asked after a third phone call why they just couldn't book an appointment even it's a month or so down the road. I was told It don't work that way. If your interested or can't do the job just say so. Looks like your having fun spinning retail customers around.......... Would you like me to tell you about my resume: ?

Horrible service in Thunder Bay for forced air heating. They sent a technician who did not do…read moreanything to fix the problem and charged me twice as much as the competition. When I tried to complain, they refused to connect me with a supervisor. Avoid this company whenever you can. If I could give them zero stars I would

They should change their name to reliance home discomfort. We had a problem with their equipment,…read morecausing the basement to flood and the carpet to be ruined. It has now been several months and we have still not been able to speak to someone from the company and our carpet is still a mess.

They said they were coming in the morning but never showed up, then said someone would come out in…read morethe afternoon and again no one showed up. Had to call again to be told the plumber went home sick. Pretty sure no one was ever coming since we opted not to sign up for their monthly subscription fee.