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    A-Tech Appliance Service

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - A-Tech Appliance Service

    Cooktop repair

    Range repair

    Appliance repair

    1 More Service

    Stove repair

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    4 years ago

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    BARKMAN APPLIANCE SERVICE

    BARKMAN APPLIANCE SERVICE

    (7 reviews)

    Our Frigidaire electric oven stopped working on December 23rd while baking cookies. They burned…read moredespite perfect results earlier that day. Luckily, we caught the issue before cooking our Christmas turkey. I called several repair shops before reaching Barkman on December 24th. Justin answered, and after I described the issue, he confidently diagnosed it as a control panel failure without further questions. He quoted $300 for a new unit or $200 to refurbish ours, recommending the latter. Since Barkman closed from December 25th to January 1st, I had to choose between ordering a new panel that day for pickup on January 2nd or waiting until then to drop off our panel for repair, pushing pickup to January 7th or 8th. Either way, we'd be without an oven for a while. I dropped off the panel on January 2nd, confirming the 2-3 day turnaround. By January 8th, I hadn't heard back. I called on the 9th, and Justin admitted they broke the housing and were waiting for a replacement. He never informed me of this delay. When I expressed my frustration, he had no response. He said the part was in Winnipeg and should arrive that afternoon--but it didn't. I called again, and he said it would come the next day. On January 10th, Justin called to say it was ready. I picked it up, paid $200, and asked if they had confirmed it was faulty. He said yes, which reassured me. After driving an hour home, I installed the panel and tested the oven. It still overheated. I called Justin just before closing. He backtracked, saying the issue was likely something else. I reminded him of his certainty and that he never recommended further diagnosis. He agreed to refund me on Monday. On Monday, when I called for the refund, Justin asked me to return the board. I reminded him that they broke the housing, causing the extra delay. He said nothing, processed my refund, then muttered sarcastically, "That's the last time I try to help a customer." When I questioned him, he mumbled, made an excuse, and hung up. I called back, hoping to speak with someone who cared. I reached Esther, but she dismissed my complaint and deflected. No manager was made available. If this were my business, I'd want to know how my employees treat customers. A simple acknowledgment of my frustration would have helped. Instead, my only recourse is this review. Oh, and I later realized the control panel cover was broken. Justin never mentioned this. I didn't bother reporting it--I won't deal with them again. Trust is everything in business, and Justin repeatedly failed to be honest. I wouldn't recommend Barkman to anyone.

    Barkman Appliance was very prompt and even came earlier then date expected! Greg Cooke did a great…read morejob and was very thorough in checking out our Samsung fridge! We will call on them again!!

    A-Tech Appliance Service - homeappliancerepair - Updated May 2026

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