The owner's name is Rance - I spoke to him on the phone. He took over the business last year…read more Summer's busy yet he was able to send his guys out to take a look at our situation, provide an estimate, contact suppliers for exactly what we needed, sent his men back out to install, they actually did two installs of two split units, and although everything is recent, wife and I are definitely satisfied with the results. The workers were a pleasure to deal with, so is the gal who answers the phone. Excellent pricing for the value we received. We are grateful and feeling blessed. Thank you for coming through for us! Definitely recommend you call if you're within their service area.

We had an issue with our hvac unit. I called at exactly 8 am on Friday when they opened. A nice…read morelady answered, I explained my problem, she said they would have somebody out before lunch. In less than an hour there was a truck in my driveway. Technician was friendly and got right to work. He figured out it was a bad circuit breaker. We were fixed by 10 am. You can't ask for better service than that!

Can't give enough accolades. Not much worse than no AC in hot weather. Each time I've called Heber…read moreSprings H&A they've been quick to come out and take care of my problem. This week Matt called at 5 PM to say there were two calls ahead of me and if he didn't get there tonight, he'd be there in the morning. Matt showed up at 9:06 pm, fixed the problem, left at 10:10 pm and my house is cool again. Amazing guy and amazing service.

So far this is such a wonderful company to work with. I had a downdraft that was a very tall order…read moreand they handled it like the pros that they are. Very knowledgeable, honest and trustworthy. They have been incredibly patient with my crazy schedule. I would trust them to do any hvac work in my home. They take the time to offer preventive measures that save me money. I love the fact that they were already familiar with my home's duct work and instead of me educating them, it was nice to have it the other way around. They answer all of my questions and concerns and never make me feel rushed. I feel that they value my time as well. That is a rare find in today's world.

Rickett roofing is very professional and does an excellent job. They take pride in their work. Mark…read moretakes pride in his work. He makes sure the work is done right and to your satisfaction. I highly recommend Rickett roofing and will be using them again in the future.

We recently had Colton with ArkStrong Roofing & Construction come out to our new home in Conway to…read morereseal the boots on our roof and do an overall roof inspection. Colton was very quick to respond to messages and was able to come out very quickly. He was honest, thorough, and explained everything clearly. He gave us so much peace of mind as new homeowners. If you're in Conway and need roofing or construction work, I highly recommend Colton and his team!!

I hate leaving negative reviews, but I feel obligated to share our experience so others can make an…read moreinformed decision. Unfortunately, I would not recommend this company or the technician Matt. My mother used his services in the past and things were fine initially, but over the past two years there have been repeated issues. Appointments are frequently canceled or he simply doesn't show up when scheduled. When he has come out, his behavior has been concerning enough that it made my elderly mother uncomfortable. He acts high and confused. Because of that, I've started going over to be present whenever he was scheduled to do maintenance or repairs. My mom didn't want to stop using him because she loved his Dad. Recently, my mother had to call another company from Conway to look at the system because of ongoing problems. Their technician told us that work had previously been done incorrectly, which likely caused the expensive issues we are now dealing with. I attempted to call Matt to discuss the situation and the repair costs, but the conversation was very concerning. He was slurring his words and speaking incoherently, making it impossible to have a productive conversation. I don't know what is going on personally, and I sincerely hope he gets whatever help he may need. However, based on our experience over the past couple of years, I would strongly recommend using another company unless you want to risk dealing with costly repairs later.

Quality work and affordable price. Had my unit installed about 14 years ago and it's still working…read moregood. I have it serviced yearly, the technicians have always been on time and professional

We had a minor repair but we were able to get on their schedule quickly and it wasn't too…read moreexpensive. Just wish they didn't charge for travel time from Heber Springs @ a hourly rate of $115. I called 2 other businesses & got no callback.

Our Property Management team calls Graham Plumbing often for various plumbing issues at our many…read morelocations. They are quick to respond and very helpful. Julio Ramos recently completed a job for us and was wonderful to work with.

Joel recently hardwired security cameras, installed outdoor lighting and motion sensors on our dock…read moreand back yard and repaired and replaced a few faulty receptacles in our house. He was professional and on time for all appointments and I cant speak highly enough about he and his wife. I will admit he wasn't my first call, but he will be the last and only one I use in Heber.

I called this company because my outside air air handler fan motor was not working. The young man…read morethey sent out seemed very experienced and well equipped. He quickly and diagnosed the problem. The fan was on back order and they were not sure when they could get a new fan installed. We talked back and forthwith the company . They offered to let me use a spare portable ac unit while waited, which I did not need. Later they offered to install a temporary fan while I waited for the part, I took them up on their offer. The part came in maybe a month later. All during the process they kept me up to date. This is a well run company in my view. I cannot speak to the cost that they charged because the fan motor was under warranty. The labor charges seemed reasonable. I can recommend this company without any reservations. Julian Heat and Air will be my go to HVAC company. Thanks for reading. RB Jason, thanks again for your help on my ac.

Julian Heat & Air is by far the BEST heat and air company is the south. They always put their…read morecustomers first. Their goal is to make you SMILE & comfortable! And they always do!!!