Royal Coach Limousine was excellent! Reserved a "party bus" for the St. Patrick's Day Parade from the Northshore to the Irish Channel and it was epic. Communications with Jason was spot on. Always answered questions and there were no surprises at all with fast responses. Great to do business with this group and will do business with again! Tom was our driver and was excellent. Was on time, bus was clean, very polite and professional. Perfect experience and much better than others that I have tried. They are the number one call for me for these type of services! Thank you Jason and Tom for a wonderful experience that made lasting memories! read more

Had the pleasure of using this local business for a pre and post hoco limo bus experience for our kids. The initial email interaction was a bit off with the owner but overall it turned out to be a great experience. The bus driver Paul was a great driver for the kids. As soon as he pulled off and the music turned up I knew they were gonna have a great time. Thanks again read more

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Great limousine experience. Hotel hoping looking at Christmas lights in downtown New Orleans. Our driver Abraham was terrific and always right by the door when we were ready to go to another location. Second time I've used this company and highly recommend. read more

Booked our trolley buses in back in July 2024 for an October 2025 wedding only to get a call in October 2024 that they booked the buses for the wrong year, and they have no actual trolley bus availability on our date October 2025. They are super unhelpful in helping us find an alternative trolley bus provider. The trolley is an important element for us. We are so disappointed after thinking we had our perfect transportation booked for months. Now everyone is booked up. read more

Wouldn't let us play our own music, refused to change to bluetooth Also, double booked so we were stuck with a much smaller bus Never again, hope others don't make the same mistake we made read more

Excellent excellent! Me and my cousin rented a stretch limo for our husband birthday this evening. Mark the driver was on time, professional, the car was new, and clean. Mark showed much patience, got us to to the restaurant on time. Mark showed local landmarks during the drive. He picked us up in Slidell for dinner and drinks in New Orleans for a night on town. I would recommend Royal and Mark, and would use them again and again. read more

The driver is a antagonistic person my wife was very upset because I'm severely disabled and we had too walk 12 blocks the whole time he was saying baby you don't know what disability he has the driver and I have executive wittiness too this so he in turn escalated the situation by commenting where it should have been quiet and professional but he brought it there so read more

!!!Please consider a different transportation company for your event!!! I don't normally write negative reviews, but I'd like to warn other brides/ grooms for wedding transportation. We chartered several large buses for my wedding and so many things went wrong. The biggest error occurred when the driver contacted me as I was taking wedding photos to let me know they didn't pick up my dad at his hotel. I had told them multiple times to contact my wedding coordinator in case there was an issue, but instead they left voicemails on my device. Later that night, we had one of the buses contracted to come to the venue to pick up guests that would've liked to have left early. My wedding coordinator had to fight with the driver to get them to come back out, even though it was in the contract. We also had a bus leave early that night before my walk out from the event. These errors were completely avoidable. When I spoke with them about these errors, they told me the buses are contracted out, and not run by Royal Coach themselves. read more

We had a limo bus for our wedding and it was great! Plenty of space and very nice bus! The driver was there timely and got us where we needed to be fast! Will recommend them to our friends! read more

I booked a limo service for my wedding and about a week later covid-19 forced the entire state to shut down. I then reached out to this company and they said they were still in business so they would not refund me my money. My wedding was originally scheduled for April 18th and it got canceled indefinitely so we will no longer need this service. I feel like these are special circumstances and they should offer a refund for these situations; it's not like we canceled the wedding, this virus did. We are in a pandemic. Upon emailing them, they were not helpful and had an attitude throughout the conversation. They were nothing but rude to me and very condescending. I received no understanding or sympathy. I emailed repeatedly and they refuse to refund me. Eventually they agreed to refund me a small portion of my purchase back(like $100, I prepaid nearly $400) about 2 months ago and still have not received it. When I called back to inquire about it, i was told it would be 90-120 days. I would not recommend giving this company your business. Worst customer service I've ever seen. read more

December 6, 2015 I wanted to treat my best friend & myself to a spa day at the Ritz. We knew we might have some champagne between our various salon and massage services so we wanted to be free from worry. We were picked up on time. I live in madisonville & my friend in Covington. In fact our driver Mark was early. He told us both not to rush & was so easygoing throughout the 8 hours we had him. He even called the night prior to see if there was anything he could pick up for us to help make things easier. That saved me a trip to get ice to keep the champagne cold. Not only did he bring ice but several small bottles of water. (In case we needed to hydrate ourselves on the ride back.) We could tell this young man was going to be exceptional. He was so professional & courteous that at times we forgot he was there. He was considerate & polite when we were visiting & talking "girl talk". He even asked if we would like more privacy explaining that putting up the partition would allow us to speak freely & to really catch up. My friend & I rarely have an opportunity to talk one on one, mainly because of the little ones. It was a perfect experience & I would definitely recommend Mark. He really went the extra mile for us. Oh & the limo was clean & frankly looked brand new. It had plenty of lights inside as well as nice touches like a TV & a great sound system. We will definitely use Royal Coach again. It could not have been more perfect. read more

We've used these folks several times, over several years, and have always been pleased with the service we've received. The drivers are always very professional, prompt, and prepared to travel to the destination. The vehicles are always clean. This is a reliable company that we will return to for our needs. read more

Great Service. Our Driver was very nice. Would use them again. We had a Hummer Limo for 10 of us. The only bad thing was we went on the interstate and we had a lot of road noise. It was comfortable for all of us. read more