Buyer be ware...
We were originally on a search to replace our Great Grandparents chest of drawers and dresser that were destroyed in the Helene's surge. This was a very sentimental purchase for us. We saw RMB's pictures on line showing a chest of drawers, and a dresser that seemed to match the Era of our Great Grandparents pieces. My husband visited their ( I was not able to accompany him due to health issues) store to look at the furniture and was impressed by the booths, how clean and organized the store was, and the willingness and helpfulness of everyone there. After long discussions and the owners help and council for similar pieces and the importance of the mahogny coloring, we made the purchase of both pieces. During the time that we were displaced from our home we requested that they would hold onto the dressers until our house was rebuilt internally. Today when the furniture was delivered they turned out to be a dark brown instead of the mahogny color which was so important. We reached out to the owners hoping an exchange could be made, then we were informed that exchanges were not available and that they were done doing business with us and they hung up on us. We are very shocked and saddened by their rudeness and unprofessionalism which was so different after being so helpful and understanding during our purchase :( :/ read more