Horrible to deal with. Came out to look at a freezer, but he wasn't able to fix it, so I purchased…read morea new one (not from him). Still got a bill for over $400. Filed a lien against me, so I paid it. I obviously don't have any good things to say about this company. Good luck!

The most disorganized staff. The techs are great but these people dont know what address they…read moreactually serviced. Then will bill another address thinking they were actually there. Then will try and threaten force to get payment from you. Thank God i was actually able to prove them wrong, after alot of back and forth. Extreemly rude people and not even an apology. Save yourself the headache and choose any other company.

Used them once; so far so good. Fixed a leak another plumbing company (AA Plumbing) said they…read morecouldn't because it was on an external wall.

bought a home and all the pipes were busted. ponca plumbing had them fixed within two days! 1000%…read morerecommend, well never use anyone else.

I had them come out to unclog our pipes. Paid them that day and confirmed check cleared my account,…read morebut they kept sending me invoices for the services I already paid for. I would be leery of their accounting practices.

these guys came out to fix my kitchen sink draining slow and to replace the kitchen faucet. they…read morewent above and beyond in picking out a replacement faucet and in the service they provided at my home. one of the guys even got up on the roof to make sure the drain was vented properly.

I consider him a scammer! hired to do a job. brought 3 boys, put them under the house & he left…read more charged $1500 & problem was not corrected & he did not follow up!! worthless!! He was called twice & never responded.

I can't thank Drain Doctor enough for his honest, prompt & efficient assistance with our plumbing…read moreissue. Our sewer line backed up flooding our garage. Within less than the promised 2 hours (it was about 30 minutes) he arrived. Very polite and knowledgeable and explained everything & even made recommendations for the future and prevention (if possible). We felt like his price was more than fair, and honestly on the cheap side as we expected to be charged significantly more bc it was on a Sunday. He was a pleasure to work with and we will use him again and again if needed. Thank you, Dexter!

So called the guy to fix a split in the line He comes by…read moreand says we need to do it tomorrow cause he didn't have the materials. Ok no worries so we set for after 430. Next day guy never shows up wouldn't respond to text or calls. Even tho these new phones show when he read them. Then I look up a review and he's actively posting on Facebook while I'm trying to get a hold of him. So take it he don't want jobs great way for people to choose someone else.

I do not live in Ponca, but I needed a plumber for a rental. I called several and left messages…read more Silver answered the phone and told me they were busy the week I called, but could get to it the next week, either Tuesdays or Wednesday. He said I PROMISE you we will be there."" I agreed and texted them my name, address, phone, and what the job was. Tuesday came, and I heard nothing. On Wednesday, another no-show. No call. No text. Nothing. I texted Thursday morning, and they texted me back asking address. I gave it to them again and that was it. They never called. They never texted. They never showed. I don't know how their plumbing skills are, but their business and communication skills are terrible. It's sad.

Overcharged 200.00 for pilot lite. Elderly woman in need. Took 180 seconds. They thought it was…read morefunny and justified. Really? Feel violated.

I feel suckered after using these guys. They said they couldn't fix the main leak I had because it…read morewas on an external wall. (Ponca Plumbing and Heating fixed it easily.) They charged $600 for a couple fixtures and not fixing a minor leak that I figured out myself later. Also put a hole in my guest shower. Sent two guys to accomplish all this.