As a reward for living a long time, my hearing has diminished. Based on a hearing test, hearing…read moreaids were becoming a necessity. I went to AudioNova on the advice of my primary care doctor. I'm glad I did. The care I received in this office was outstanding. Friendly office staff and an excellent technician, who really knows her stuff, led me to choose the Phonak Infiniti model. The technician spent a lot of time reviewing options before we chose this model. She told me about the previous model and the improvements they made with this release. Even though I could have gotten the previous model for no out of pocket, I chose the current model, with a new chip, for a reasonable out of pocket price. The result has been great. The hearing aids are virtually invisible, Bluetooth enabled, charge on my nightstand (no batteries!) and have really helped my hearing. TV volume is down, my reliance on subtitles is greatly diminished, my hearing in crowded places is enhanced and, on my daily walks, I've noticed I pick up what passers by are actually saying, not a garbled mess. AudioNova seems to take after the sale service seriously. I had a follow up to fine-tune sound amplification, I'm tasked with bringing them in every four months for cleaning and the office has a daily drop-in hour for questions, adjustments and the like. I can heartily recommend AudioNova if you, like me, want to enhance your audio acuity.

Hands down the best hearing aid clinic. Service is the best in town without question.read more

Hearing testing and diagnosis. Recommendation of specific type of hearing aid. Excellent care and…read morefollow up.

A true professional, caring and knowledgeable. My daughter and I think she's the best!read more

Amazing staff, both friendly and knowledgeable! My aunt is sometimes hard to deal with, but they…read morewere so nice and caring with her that she warmed up immediately and it was so sweet! My aunt had been against the idea of getting hearing aids for years because she felt she didn't need them. The staff at Harbor Audiology eased her into it after she couldn't deny needing to get it looked at finally. The difference in her moods ever since have been like night and day, and I'm so grateful.

Harbor Audiology charges insurance over $1,000 for a hearing test and hearing aid adjustment when…read morebundled with a hearing aid purchase and included warranty package. Under this scheme I had to pay over $200 over what insurance covered for what sounded like it was going to be free. The average national and local Tacoma charge hearing test and adjustment for Phonak hearing aid when not bundled with the purchase and paid out-of-pocket is $150. When I contacted Harbor Audiology they gave me a song and dance which I would characterize as maximizing their profit while leaving the customers with the impression that they're providing warranted benefits. When I showed my bill to other audiologists they were shocked at the charges because with them it would have been free. --- In response to Rachel W.'s reply --- $200 was invoiced by you and I have yet to pay it. so, you're correct about " no payment was collected from you for this appointment", but you're obfuscating the actual fact that you expect to be paid. Granted, one company's charges don't indicate what another company should charge, but your warranted services are six times the charges of your competitors; $150 versus $1,000. The thought that you're clear and transparent about charges is false. You admit as much in emails.

Very friendly people and they know what they're doing. They helped me with my VA claim at their Gig…read moreHarbor office. That was really convenient. I didn't have to run all the way down to the American Lake VA hospital for my new hearing aids. I'm totally satisfied with their work and abilities.

I took my Dad to Harbor Audiology Point Fosdick, to get his hearing aids…read more Staff and doctors were so professional , and knowledgeable, my dad was treated by very experienced staff . Health care provider was calling to follow up with how those hearing aids are y for my dad. Thank you so much!!!!!!!!!!!!

This place is AWESOME! After calling several hearing clinics in the area and dealing with a couple…read moreof them, I can tell you that the people at Integrity are just fantastic, from the front desk to the doctor that works with you. If every business was as nice as this one it would be a much better world!

I was sent to Dr Went for a VA audiology update check…read more First and Foremost- Amazing-compassionate-kind- confident Doctor that is super Vet friendly and truly asks great leading questions that get to the root. She understands door kicking issues. What side do you shoot, how many hours did you fly ...etc. she was asking to better understand and she asked questions that a general provider would never ask. They don't know. Ask for the exam - very detailed and she ensured I was comfortable and understanding of the process and what the boundaries were in her capacity. I don't trust Doctors- but she is trustworthy and Vet friendly and understanding. The practice takes Tricare and now I have an audiologist. She is a perfect balance of care and business. I highly recommend anyone needing audiology care to see her. Vets with hearing issues - it's totally worth the visit. 5 star service! Thank You

Thank you for the awesome customer service and taking care of my hearing needs. I really appreciate…read morethe professional staff and pleasant and pleasing manner assisting me with my hearing aids today. I can't imagine going to any other audiology than Kitsap in Gig Harbor so pleased that they have a new office in the harbor Amy Becken is awesome!

Staff treat you very well ..waiting time is minimal.Very informative,ease of making…read moreappointments.Comfortable and decent parking available

The purpose of this message is to call into question the quality of healthcare my wife and I have…read moreexperienced from Kaiser Permanente over these past many years. Approximately 7 years ago I noticed my right foot started becoming numb. In a very short period of time the numbness also became apparent in my left foot as well. The provider diagnosed it as neuropathy and prescribed medication for same. I asked the provider what neuropathy was and why I was experiencing this. The provider gave a very blanketed response. She said it is usually but not always associated with diabetes. The provider informed me that in my case it is classified as peripheral neuropathy more than likely caused by my being overweight and having high blood pressure for years. The pain had become so intense I requested barbiturates but was met with resistance each and every time. Providers suggested higher doses of tylenol and ibuprofen, which had absolutely no affect. Year after year the pain intensified. I pleaded for help. I literally begged because I was so desperate. I asked for relief but again and again the answer I received was to increase the doses of over the counter and prescribed medications, which did absolutely nothing to releave the pain. With no relief in site I fell into a deep depression. The pain had become so severe I was continplating ending my life. I had lost all hope. I realized long ago that Kaiser Permenente's providers' number one priority is not improving the quality of their patients lives. It is not finding the cause of the illness and curing it. It is prescribing medications long term in order to pacify their patients and to profit from these prescriptions. It was at this time that I was able to muster enough willpower and fortitude to become my own advocate and demanded something be done. I researched the medications I was taking and found that many of them were unnecessary. So, I stopped taking them. I also demanded that I be referred to specialists who's profession is dealing with my particular situation. One of the referrals I had requested was for the Spine Clinic. The referral was actually made by a Kaiser Permanente specialist, a true specialist, unrelated to my present condition. He is one of the few people I trust at Kaiser. I confided with the specialist with what I had been dealing with in regard to my presumed neuropathy diagnosis and he suggested I go to the Spine Clinic. Kaiser Permanente has a Spine Clinic. However, appointments for the clinic were 3 months out so I requested a third party provider. The pain I was experiencing would not allow me to wait that long. Within days I was provided an appointment. After reviewing an x ray I had taken just prior to my appointment the surgeon was able to diagnose my condition. It was determined that I don't have neuropathy after all. Which, I had been told by many "specialists" and providers for the past 7 years. It was discovered that my condition was brought on by a pinched nerve in my lower back L4 L5 region, which caused my feet to become numb and extremely painful. I cant help but wonder how many other patients were misdiagnosed and contemplated or succeeded in ending their misery by their own hands. So many at Kaiser neglected to properly do their jobs. It has become commonplace. I was improperly diagnosed seven years ago and not one provider even suggested my being referred to the Spine Clinic even though my records indicate I had been dealing with lower back problems my entire adult life. Not one provider or specialist ever stopped to consider an alternate approach to my condition or to reevaluate the neuropathy diagnosis.