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    A Paw's Paradise

    5.0 (10 reviews)

    Services - A Paw's Paradise

    Pet sitting

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    Review Highlights - A Paw's Paradise

    They are very reasonably priced, and my dog always comes home tired and happy after a day of playing.

    Mentioned in 2 reviews

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    Kelly's Pet Services - Home Page

    Kelly's Pet Services

    (3 reviews)

    I had originally hired another national pet service to care for my two cats while I was out of town…read morebecause I had used this service before and was thrilled! This time, my sitter did not show up on time, And texted me that she was running a few minutes late...That's fine, things happen! Two hours later, she still had not arrived, which is significant because one of my cats needs to have insulin at a very particular time. I am lucky I give her the shot at the appropriate time, and we left for our trip, for which we were now several hours behind. The Sitter said she would contact the company and get somebody else to cover for her for the rest of my trip. She never did it, so I called the company 30 minutes later, which was the grace period I gave her to take care of the problem. The company said that they would find somebody for the rest of the trip. They did not. I contacted Kelly's Pet Services, and they were on the job immediately! Todd S, one of the owners went to my house, himself, within a few minutes. He checked on both cats, and the diabetic cat hissed at him, which I expected. Because it was not the time of day for her injection, Todd checked on the cats and went back for my kitty's nighttime injection. Todd returned throughout my time away, and was successful in giving my Kitty her insulin injection and in feeding both kitties. Of course, he cleaned the litter box, and even brought my mail in! What amazed me even more was that when I got my invoice upon returning home, the charge was much, much less than the national company I had hired originally to care for my cats. Todd's communication skills were beyond the call of duty. He texted me continually, providing photographs of my diabetic Kitty and letting me know how both cats were doing. I will never use another pet service again! Kelly's Pet Services is the best! They came through for me and my sweet kitty when I was desperate! My cat would have died had not been there to help, as returning home from Louisiana to North Carolina would have been impossible to get there in time for her injection!

    In the past, I have used Kelly's Pet Service without incident. Recently, I booked Kelly's for 2…read morestandard visits (per Kelly's website a standard visit is 20-30 minutes) per day for at total of 10 visits. I was booked with dog sitter Jordan (F) and I emailed Kelly's to see if there would be a meet and greet beforehand since Ben had been my past sitter. Todd responded via email that this was not necessary since Jordan was Ben's fiancé and I had met her previously. During my absence, I could see on my home cameras that a man, whom I have never met, was coming to my home and only staying for 11-14 minutes instead of the agreed upon standard visit of 20-30 minutes. When I expressed concern to Kelly's, I was told that my sitter was changed. I wrote to Todd "Out of respect to your clients and their homes Kelly's should inform clients when there is a change in sitters. This could have easily been communicated through text, email or the PetPocketbook website". Todd's response to why I was not being provided the 20-30 minute visits was, " I apologize if the visits have not been 20 minutes. We have been very busy and I am trying to get to doggies as quickly as possible". So basically Todd is telling me that Kelly's overbooked for the week and is skimping time on ALL of their customers. Knowing that my dog was only getting 11-14 minute visits, twice a day, was heartbreaking to me so I had family visit my dog in my absence since Kelly's chose to cut corners.

    A Paw's Paradise - pet_sitting - Updated May 2026

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