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    A P E Bookkeeping Service

    1.0 (2 reviews)

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    9 years ago

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    6 years ago

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    Advanced Cleaning - Beautiful job!

    Advanced Cleaning

    (11 reviews)

    I've been using Elizabeth's services since September 2024. Then in December of that year she…read moredisappeared, no phone answers, and didn't get back to me until February. Up until then she was 5 stars. This happened again over the summer, gone for a month. No warning, no contacting her clients to let them know she was out of town. She said I could always get hold of her on FB or Yelp, but that didn't work either. Once more, December 2025. I contacted her through Yelp and 2 weeks later her regular assistant Chad contacted me. Chad usually handles the kitchen and laundry room. Elizabeth handles the dusting, vacuuming upstairs and down, and the bathrooms, all for $200/month. This time, Chad handled the regular work he does, but not up to par on the stovetop. He did vacuum the living room, did not do the stairs, upstairs hallway, or either bathroom. Most of the dusting wasn't done, only 2 table surfaces in the living room. He had me pay him directly the $200, and trusting he'd gotten everything I did so. When I found out later that he hadn't done all the work, I contacted Elizabeth through both forums. No reply. I'm seeing other reviews that are having similar experiences. Chad said he was trying not to lose clientele; too late now. I'm hiring someone else.

    They came twice to my house. They did a good job both times. They were supposed to show up last…read moreweek and they failed to do so with no message or contact. I had arranged things so it,would be easier to clean. My house is large but they were not required to clean the whole house. I would have had no problem had they called me and advised me they didn't want to clean the house any longer or at least text me I am disappointed in the lack of responsibility it takes to keep your clients informed.

    Mitch Johnson, C.P.A - Accountant Spokane

    Mitch Johnson, C.P.A

    (5 reviews)

    We would strongly urge you not to use Mitch Johnson CPA for your tax preparation services. We'd…read morelike to share our experience in hope that it would alleviate you from a similar outcome. My husband and I used Mr. Johnson in 2019 for our tax preparation needs. Imagine our surprise when recently we received a letter from IRS notifying us that we had a credit for a reimbursement we sent for 2019 taxes, however no taxes had been received for 2019. Thank goodness we had promptly sent our refund to the IRS in 2019 or we would not have known our taxes were never submitted. We had paid in full and signed off with Mr. Johnson in 2019 for the electronic submission and assumed all had been taken care of. Looking back there were a few red flags during our 2019 tax preparation with Mitch Johnson. We had a very hard time receiving a call back on the status of our taxes, even though we provided documentation 2 months ahead of the April date. When we inquired close to the April date the status of our taxes, we were told by Mr. Johnson's front desk person that we had "plenty of time to file" due to the COVID tax extension. It would not have been our choice to delay past the April date (we have never filed late taxes). In the end, Mr. Mitchell held on to our taxes 2 more months more which ended up being 4 months after we had dropped them off. Even more frustrating is that during the entire process it was impossible to meet with him or receive a call back. We were only updated by his assistance. After learning recently our taxes had not been received; we immediately went to Mr. Johnson's office with a copy of the letter. We were told again by his assistance that he was not seeing people in person at this time. It has been over 3 weeks and numerous calls where his assistance said "he is investigating the matter", we chose to call the IRS ourselves and get the matter straightened out. It's very disappointing that he places his staff at the front desk in such a precarious situation covering for his lack of business actions. As an overall assessment, this is a prime example of how not to do business.

    I have used Mitch two years and have been disappointed both of them, this is the last. No…read morecommunication and slow, missed 4-15 deadline and cost me penalties, did I say lack of communication, very dissapointed

    A P E Bookkeeping Service - bookkeepers - Updated May 2026

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