Locked, Loaded, and Radiated: My Recon at Legacy Salmon Creek…read more Marching into a hospital through a metal detector wasn't on my bingo card for the day, but apparently one lunatic with a gun years ago ratcheted security up to DEFCON 2. I get it--force protection--but it slows the mission down a bit. Once inside the wire, the front-desk crew were solid troops: friendly, efficient, and squared away. The radiology techs carried the same energy--professional, competent, and quick to execute. When my number came up, the procedure moved fast. The only real enemy contact was that cup of radioactive chalk they made me chug. Let's just say it hit like a flashbang to the gut ... RALPH! As a first-timer in this AO, I'll say this: the hospital is clean, organized, and staffed with pros. The security gauntlet? Maybe a little overkill--but I've seen worse, and if it keeps another incident off the blotter, I can live with the inconvenience. CombatCritic Gives Legacy Salmon Creek Medical Center 8 Bombs Out Of 10 ... More Bombs Are Better - Unless You're On The Receiving End) ... HOOAH!

1 Star - 13+ HOUR ORDEAL | DANGEROUS NEGLECT & ABUSE…read more My sister arrived coughing up blood at 12:30 AM. Her X-ray was finished at 3:55 AM, yet we were left in the waiting room with zero consultation or answers until 9:00 AM. Overall, we were stuck there for nearly 14 hours just to get a diagnosis. We didn't need a bed; we needed a doctor to review her results and tell us if she was safe. The front desk conduct was appalling. A receptionist named Marella told me she "DID NOT CARE" my sister was coughing up blood and intentionally flipped her ID badge to hide her name (a violation of WA law). Another staff member earlier that morning refused to provide a grievance form. While the clinical staff was kind and attentive once they finally saw us at 9:00 AM, the 13+ hour total time spent for a respiratory emergency is a massive safety risk. Formal reports have been filed with the WA Department of Health and Legacy Leadership. Avoid this ER.

I've been coming to this Vancouver Clinic location since 2019, when my PCP moved out of state and I…read moreneeded to find another doctor. There weren't any female doctors at the 87th location, so I decided to start coming to the Salmon Creek location. This location is very similar to the 87th location I'd been going to for years. Same spa-like feel when you walk in with water fountains and a real calming vibe. There's plenty of plush chairs and benches in the long lobby area with plenty of gender neutral restrooms and hand sanitizing stations. They also have a pharmacy and lab for bloodwork. I appreciate not having to go to different locations to get things done. They use the MyChart app, making it easy to schedule appointments, pay bills, and ask your doctor's team medical questions. It's very easy to use and I usually get responses within 24-48 hours. Overall I am happy with this Vancouver Clinic location. I will continue to come here for as long as my PCP is available.

I absolutely LOATH TVC's disrespectful scheduling system. As a prospective or current patient you…read morecan only contact a call center and wait on hold until an agent takes your call. While you wait, the recorded message implores you to go to the website or patient portal to DIY your own care, apparently. If the schedulers cannot answer your question (I doubt that they are medical professionals), you have to schedule a call back from the doctor's office. Even if you are current patient, you are NOT allowed to call the doctor's office directly, because they are "too busy with other patients" and "cannot be bothered answering questions." If you were having medical issues, can you imagine how inhumane this system would be? Here's an idea, shut down your scheduling center and hire more staff at the medical offices. We are not cattle, being herded in and out of the abysmal, corporate, healthcare system. And these services are not free....we are paying dearly and yet treated with such a profound lack of respect. Can they make it more apparent that they want no contact with their patients other than getting paid? As for me, my doctor gave me three names of specialists, at different facilities. Of course, I will not be scheduling at TVC....for any reason. It is too soulless, conveyor-belt, Soviet "medicine" for my taste.

I would be very cautious coming here. I suffered a very scary health concern and went to the ER in…read moreMarch. They referred me here. Dr. Foley did not feel that me losing my ability to see, hear, or move my body temporarily warranted an urgent referral. When I asked if they would please document in my chart that they didn't feel this was urgent, they decided update my referral to urgent and ended care with me. So you're not allowed to tell providers here that you don't feel cared about. THEY TRULY DON'T CARE ABOUT YOU as a human being here.

I have always had wonderful care at this clinic. The front office staff check your in promptly and…read moreeach PCP I've seen are very attentive and caring. I needed to change PCP's and it was done quickly and without hassle. Dr. Steele was wonderful with my mother in law through her dementia and ultimate placement in dementia care facility. Don't under appreciate the Nurse Practitioners and Physician Assistants either. They are knowledgeable and experienced to give you the best care. Thank you for your hard work. Dumler, Steele, Paul, Sen, Roddy, Puterbaugh

Environment is both aesthetically pleasing and well maintained. Every person with whom I interacted…read morewas on top of it - welcoming and helpful. The clinical care was thorough and efficient. I have great confidence in the care provided here.

My midwives have been great but there is one medical assistant that I've had the misfortune of…read moregetting stuck with almost every time who baffles me. I genuinely don't know how she passed schooling to become a med assistant. She's curt, doesn't have great bedside manner, and consistently messes up scheduling. She can't properly read the prenatal vitamins I'm taking (doesn't know what choline is...). Even one of my midwives mentioned that she knows the MA is not good about scheduling, which is really important in late 3rd trimester. It concerns me and I'm surprised my blood pressure isn't higher when I encounter her. I really wish there were other assistants available; I had a different one at one appointment who was wonderful and haven't seen her again.

Had the absolute worst experience ever. I went back to get test results from some blood work they…read moredid. First, the "receptionist" read my results to me in the lobby. Second, when I asked for a printout to take to my PCP, he got annoyed. Then when I had questions about the results and what was included as recommendations, he said "you need to find thst out on your own. Thats what adults do. Thats what being an adult is about." I literally was doing just that. Asking questions about my medical diagnosis and his response was "go find that out." Seriously? I could not believe how rude he was. Oh. And the reason I had to go in was because they were calling the wrong number. BUT they were able to text me reminders about my place in line? WTF?

ZERO STARS. AWFUL CUSTOMER SERVICE. WHY DO U GUYS HAVE 7:30 APPOINTMENTS IF YOUR GONNA TURN AWAY…read morePATIENTS??? SOME WHO HAVE TO LEAVE WORK EARLY TO HAVE AN APPOINTMENT. NEVER come here if you have an evening appointment. Staff is unbelievably rude and couldn't be more of a hurry to get home. I work in the healthcare field and it's a standard to treat all patients with care and concern. No matter what mood your in. I came in 8 MINUTES LATE for my 7:30 appointment because I needed to leave work early. The nursing staff working tonight 4/17/23 at 7pm are awful. But the actual provider was nice enough to step up to the desk and actually communicate like an adult, not a spoiled child who needs a nap and yelling from back "WE CLOSE IN 10 MINUTES. WE CAN SEE HER-- WE CANT SEE YOU." Will be sure to get both grumpy Greta's name next time :)

Maliheh Razavi is one of if not the worst medical professionals I have ever had the displeasure of…read moredealing with. A simple visit to get a DOT form signed turned into her suggesting a variety of medications that I didn't ask for, and accusing me of "forcing" her to sign the form. She also claimed she needed to collect "data" on my medications that I have been taking over a year without incident in order to proceed filling my medications, while actively trying to change my prescriptions. If you want a medical provider who will waste your fucking time, and talk to you like you're an idiot, go see her. I've never walked out of a doctor's office mid-appointment. This was a first.

Went in for my wife's tongue. Doctor barely looked at it (5 minutes time elapsed) Then took a blood…read moresample. (another 5 minutes or so) Cost for doctor: $506 Cost for test: $100 Here is the bad part, so they call with the results of the blood test, was all negative. Total time of the call less then 2 minutes. Nothing was talked about, all they said was the test was negative. TOTAL COST: $250!!!!! So I called them back and said: "Do you usually charge when relaying test results?" They said: "No we don't charge for that" So I asked why did I get charged and they said they didn't know and would call me back and remove it. They never called back and when I called them they acted like they didn't know anything. This place has horrible service and will over charge you. DO NOT GO HERE! Beware!!

This is the worst clinic I've come across. I have temporary insurance that sea mar accepts. I went…read morein to get my blood drawn that needed to be reviewed as soon as possible. I was told I would get my test results once they open on Monday, I called to see what my results were and they told they would call me back, I keep anxiously waiting and not getting a call back. The lady at the front desk has extreme attitude whenever I would call in. Also when you schedule your appointment for a certain time bring yourself some snacks, books, movies etc while you wait over an hour to get seen. I decided to give them a call one more time before the close and the front desk person transferred me to a nurse they discussed my results and stated that she called me today, which never happened. I don't recall seeing a missed call from them. I'd rather wait a month to go back to my actual clinic.

Best women's health clinic. I feel I've had the best care here. Dr. Kuebinick is my doctor and is…read morevery professional and caring.

By far, Dr. Hayes is the best podiatrist in the area. I went to a few other doctors for my plantar…read morefasciitis and they didn't want to treat the underlying cause, they just wanted to do physical therapy and charge a lot of money. Dr. Hayes took the time to explain the condition to me and give me options. I am now pain free and owe Dr. Hayes a huge Thank You!!!

After much thought, I decided to cancel my follow-up appointment. Dr. Hayes made inappropriate…read morecomments about my insurance and medical history that I just can't ignore. He barely examined me, did not let me answer any of his questions as he kept interrupting and talking over me, he didn't go over my X-rays with me, and he never asked about my previous foot surgeries or watch me walk in my current braces. I left feeling berated, ashamed, and unheard. Will never go back and would never recommend him to anyone.

I have had Urgent Med Center (in Salmon Creek) as my primary care clinic for about 5+ years now…read more.. I now live in Oregon and still travel to Washington to be seen by this clinic. During this Pandemic, me moving, my insurance changing, and a brand new baby...doctor appointments seemed quite stressful! However, UMC has been a relief through it all, with friendly and personable staff & doctors. They are always quick to answer any questions I may have. I appreciate everyone at Urgent Medical Center!

Always did a good job. I had an appointment, didn't have to wait long…read more Had no problems grate job.