Again my rating stands. For anyone reading this review now the dates are changing. During our…read morephone conversation I was told by the agent Ryan Torres that they called me in 2020 and that's all he saw? Now they have called me in 2019 and 2023. So I am sure they are just throwing out dates now. Also, he understands my frustration of having someone laugh as they hang up with you when you say you will give them bad reviews.

Exceptional Team…read more.. Sometimes dealing with "all things insurance", can be a frustrating experience. Not at the Ryan Torres State Farm office. The team of Ryan, Kyla, and Yvonne provide exceptional service. There is something tangible about this when it comes to protecting your home, auto, life, etc. I primarily work with Kayla (but the whole team has been interactive & supportive; including Ryan the owner agent) Kayla is responsive, attentive, insightful, and caring. These can be rare attributes; especially in the insurance segment. I trust the team at Ryan Torres State Farm. I'm confident in my coverage and protection, and know I can rely on them when needed. Finally, Transactional dealings...price shouldn't be the only factor when selecting insurance (see above), but is a key component to purchase behaviors . Ryan Torres State Farm was the lowest rate. I bundled my home & auto. I shopped the big five players in the space and State Farm beat everyone. I defined the coverage to assure an equal playing field. Same coverage for less cost... not to shabby!

The office is completely incompetent they were unable to find a policy I purchased back in…read moreDecember. I called today to find out why no one has sent information to my complex about the insurance I purchased. When the first unpleasant lady said she couldn't find my policy. I immediately asked to speak with someone that could cancel the imaginary policy that my hard earned money purchased and that they were so kind to take! Definitely WOULD NOT recommend them! Save yourself the headache and choose another company!

I came into this office for my renters policy. The staff here are very knowledgeable and patient…read more They are caring, kind, and intuitive to your insurance needs. Competitive pricing as well. I switched companies after a complimentary review of my current policy.

We recently sold a vehicle and added a new veh and Mark helped me work through it all and even…read morefound a better - yet more affordable plan - for our vehicle insurance. He was really great and very patient with all of my questions. We have never had a more attentive agent EVER. I recommended Mark to our neighbors who recently retired and forwarded Mark's contact info to my husband so he can share it at work. Give Mark Saunders a call and see if he can give you a better rate too! Make sure you ask for Mark or Billy to receive the best service.

My family has used Allstate with Mark for home, auto, and renter's insurance for roughly 20 years…read more Always fast response time for claims. Always available for questions and concerns. I have enjoyed having Allstate for our insurance needs. Thanks, Mark

After posting my comments, B&B informed me that our insurance company would be providing a full…read morerefund of the over charge of our premiums. I appreciate their attention to this, but wish this action would have taken place without my having to escalate it.

I was in need of bundled home and auto as I was purchasing a home after relocating from the…read morePhiladelphia area. I had gotten auto initially when I came down through State Farm, but they were being very difficult to work with on homeowners. I looked for an independent agent nearby and found Brown and Brown. They were INCREDIBLE to work with. They were responsive, flexible, personal and very understanding. I would highly recommend them to anyone looking to explore their best options for insurance, and to work with a great agency. Melissa Bradley is FANTASTIC to work with.

Very knowledgeable. My previous insurance company was over-charging me for auto and had me on a…read morehome policy that was not enough coverage. I got all of that completely settled and made the switch. Great service / extremely patient with me and my questions. I can't believe I was with the other guys for 28 years. I'm in good hands with State Farm. LOL.

Two years ago, when I moved to Texas, my loan agent referred me to Stephanie's office for my…read moreinsurance needs. As a long time State Farm customer, I was happy to find an agent in my new home area. Stephanie has been wonderful to work with. Knowledgeable, friendly, super efficient...I've been so pleased with her fantastic service. Today I called her office and her assistant, Jessica, helped me sign my new car up for insurance. She was helpful, friendly...the process was super easy and quick. I'm so grateful for the referral to Stephanie's office. They have made my insurance process so easy and I have great coverage. Highly recommend this office!!!

If I could rate zero I would. kanda kropp is HIGHLY unprofessional in the way she spoke to me as a…read morecustomer, it was very condecending and when I told her not talk to me like that, she laughed on the phone. She offered no information just repetitive "beat around the bush answers". she gave me no help or piece of mind as to submitting payments, policy rates or increases that were happening to my policy. I genuinely felt like no one in the office could offer me good information. DO NOT GO TO THIS AGENT THERES GOOD ONES OUT THERE WITHIN STATE FARM OTHER THAN THIS LOCATION.

Kanda is a great agent. I have been with State Farm since I was 16 years old because of great…read moreagents line Kanda. She is a generational agent, and she is professional, friendly, and educated beyond just insurance. She is knowledgeable in finances, mortgages, and so much more. If you're looking for a great agent who will take care of you, and ensure that you have the protection that you need, then you need to visit Kanda.

Janie literally has the patience of a Saint. She can deal with extremely difficult cases with class…read moreand professionalism. I am an extremely difficult person to deal with (no, seriously) and Janie is amazing. When I first signed up with Farmers a year ago from State Farm. She had explained to me that at the rates that State Farm had been charging me doubled of what she offered and I barely had any coverage. With Farmers she got me double the protection and a lower rate. She even explained how the insurance policy works. Which honestly I don't think anyone actually had ever done before. Seriously. Usually insurance agents will say things in a way to legally tell you what they are giving you but not actually tell you what you are getting. Janie is absolutely up front with everything. She goes the extra mile in everything that she has done for me. I am extremely happy with my policy. In my opinion you can't find better than Janie Mormon.

extreamly Bad service, if is not her way she gets really angry, I was able to get a cheaper quote…read morethru Farmers which she represents, and did not give me that option with an online insurance company and farmers Im paying 127.00 on both insurance way cheaper then the 237.24 that she quoated. Im not going back to her services anymore.