Donna was my salesperson! She is amazing and patient! Teresa the manager was excellent too! I went…read morein multiple times trying to finalize how I would want my ring made! Excellent service!

The Jewelry Exchange is a great place to shop. Staff is more like family, since I have known most…read morefor years, and they knew my parents as customers years ago. Kristie and Donna are always helpful in finding anything you're looking for. My wife's engagement ring was purchased there along with its upgrade plus most of our other jewelry.

Marty and his wife are great honest overly fair people .. they do great business!!Marty's knowledge…read moreis recognized all over the world.

I found them to be very professional, honest and knowledgeable…read more I returned the next day with some old sterling silver goblets and again felt the price he offered was very fair. Would recommend Gold King to anyone looking for an honest fair evaluation. karen S

Dana and all her employees are great to work with and have the best deals around. I have been…read moreshopping here since 2002 and have not been disappointed one time. Great business to work with.

I had heard Dana's commercials on the radio for a couple of years & decided to make the trip from…read moreMint Hill to Newton to buy a Christmas present for my wife. Easy drive up Hwy 16. The sales team was very friendly & helpful; Lori was really great. She asked what my budget was & was there to help me, not push me into spending more. I got to meet Dana & what a nice lady! They gave me a nice discount to help get in my budget. Plus they gift wrapped it for me! It was really worth the trip! I highly recommend them & will be back. Mark Chester, Mint Hill, NC

I was looking to buy my wife a diamond for our anniversary and searched online for a good jeweler…read more When I came across Oz's Jewelers, I read several reviews and decided that I would start there, I'm glad I did! Customer service is of the upmost importance to them. This isn't like going to the jewelry store at the mall, this is personal and Oz's look forward to having you as their customer, and they take great pride in providing you the best service and the best jewelry at what I consider are great prices! When I went in, I talked with Emily Ann and gave her my budget price; she didn't try to sell me a nice diamond in that price range, she showed me a great diamond at a lower price, that's customer service! The diamond I ended up with is beautiful and my wife absolutely loves it! Emily Ann even suggested yellow gold for the band (as that's what I wanted) with white gold for the prongs, that way the diamond won't pick up the gold color. The diamond is absolutely brilliant, the colors are beautiful! The diamond I bought is a VS1: By definition, VS1 diamonds are those that are very slightly included. These inclusions, are not even noticeable to the naked eye. After making this purchase I received a very nice gift card from Oz's and returned to by my wife a nice pair of birthstone earrings, she was overjoyed! Thank you Oz's Jewelers, especially Emily Ann, and thank you Melissa for making our anniversary that much more special! I will continue to use Oz's as my go to jewelers! You're the best!

Be careful working with this company, they are under new ownership. It is not the same Oz Jewelers…read more THEY LOST MY ACCENT RUBY, THEY CHIPPED MY RUBY, AND THE PRONG WORK IS AWFUL. I got my ring back a week ago and took it to different Jewelers in the surrounding area and all said, "the prong work leaves alot to be desired" - they were to replace a prong on my sapphire and tip the other 3. There are ripples in the tipped prongs and they are so bad the Jewelers reviewing it would not attempt to tell me which one was replaced. I have had this ring for over a decade, it is well loved and in sterling silver, which is soft but the sapphire is not centered. There is a huge gap and the stone is pushed to one side leaving it diagonal. There are several prongs on the accent setting that needs replacement, that was never even mentioned to me when I brought it in. This ring was giving to me by my father when I was 19, it was 1,000 almost 20 years ago, my father passed in January. There is no amount of money too great for this ring. I added photos so you can see how poorly this ring was done, every jeweler I've spoken with said they would not return my ring to me like this. The stone they lost, I went to pick up my ring and was told the jeweler forgot to put the stone in. Why was my ring not inspected before it was put in a bag as completed? The ruby was not in the bag and they only told me it was lost thr next day, because the color did not match and they had to order a new ruby. THE COLOR STILL DOES NOT MATCH! In the sun you can see how pink the stone is compared to the others. And the ruby below the ruby they replaced has been chipped in the same spot the prong lays on the stone they replaced. This ring is "well loved", it is almost 20 years old. But none of my stones were chipped when I brought it in. There was no mention of a chipped stone when it was brought in. I know there are no photos of a chipped stone because my stone WAS NOT CHIPPED! The prong that broke was on the opposite side of the ring. I've included a photo of how my ring looked before it was brought in. I am devastated this all happened. I'm angry how this was handled. Every jeweler was surprised this was Oz's work and so am I. I will be taking this as far as I can. I'm an accountant, I have money Melissa and the ring you messed up means more to me than you will ever know.

In October 2023, I started looking for an engagement ring for my girlfriend. I visited several…read morejewelry stores around North Carolina, but most of them either had limited choices or tried a little too hard to upsell me, which got frustrating pretty quickly. A few friends suggested I check out Sherrill's, a small locally owned shop, so I decided to give it a try. Right away, the experience felt different. The staff at Sherrill's were friendly, patient, and actually listened to what I was looking for. There was zero pressure, and they helped me sort through options that fit both my style preferences and my budget. With their help, I found a beautiful oval-cut diamond on a gold band that felt perfect. A few months later, I proposed and she said yes! What I really appreciate about Sherrill's is that even though it's a small business, the care and personal attention they offer beat anything I found at the bigger stores. You can tell they genuinely care about their customers and their work. I'm really grateful for how they walked me through such an important purchase, and I'll definitely be going back for future occasions. Supporting local businesses like this one truly matters, and Sherrill's has earned my trust and loyalty.

He is very reasonable and will take good care of you. He has went above board for me and I…read moreappreciate all he does. We have bought several things from him and I think he is one of the most honest jewelers out there.

This place is hands down the BEST service place to go for jewelry repair. I was really upset…read morebecause my favorite and most important necklace to me was broken after tugging it and I called around to see where I can get it fixed. The person who answered the phone was so kind and explained they can fix it on the spot. She was super friendly and professional over the phone. I came in to get it fixed by Alan and he was AMAZING!!! He explained how he will fix it (showing me under the microscope of where the broken link is) and was very detailed and thorough. He fixed it like it never happened and even gave me advice on how to handle my adjustable chain so it doesn't happen again. He was extremely friendly, honest, even gave me back the piece of gold chain that needed to be cut to have a fresh link to work with. This place is the place to go!!! The service price is affordable as well. I called different places and they were way overpriced and told me i'd have to ship my necklace to get it fixed. They can fix any type of links right in front of you. 100/10 recommend! Will be back again for the great customer service and fantastic experience overall.

I have the most gorgeous wedding ring on this planet and I have Jewelers On Main to thank for!!!!…read moreThey custom designed this for me and used my diamond in the middle!

Beyond outstanding! I stopped in to have a tennis bracelet cleaned, and have the clasp adjusted…read more The owner, Joe, didn't want to accept any money. Professional and friendly. I would definitely recommend this small business jewelry store!

Excellent jeweler & service! Highly recommend Joe & the entire team! Whether you're looking for…read moresomething in stock or have a special request for them to handcraft, this is jeweler for you!

Thank you Yelp for allowing me to find this amazing Jewelry Store, close to where I live…read more I've had a watch in my car for months, needing to replace a battery and on a Saturday afternoon while in Cotswold I decided to search battery replacement and this hidden gem popped up. I placed a call to confirm their location and hours, being it was 3:00 on a Saturday afternoon and most places like this aren't open that late...they were! I arrived shortly after and was greeted with a smile. Funny though the woman asked were you the one who just called, loved it. They buzzed me in, as all their jewelry is behind a gated door, and within 10 minutes my battery was replaced. Service was on point and while checking out I was told about what they offer, I asked a few questions about some things I'm considering with some jewelry and they seem like they are willing to accommodate things with real and even costume jewelry. I definitely will be back!!

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

We brought in my husband's luxury watch for routine maintenance and cleaning. We were told they…read morecould clean it and adjust the springs to improve efficiency, but my first warning sign was learning the watch had to be sent out rather than handled in-house. I should have trusted my instincts and taken it elsewhere. We were initially quoted about six weeks. After six weeks passed, we received no call and no update. Since then, I've repeatedly had to follow up myself--both by phone and in person--only to hear the same response: "the vendor is working on it." I was also told I would receive a follow-up call the next week with an update, but that never happened. I was also surprised to see the store is now operating under a new brand name (formerly Morrison's, now Bailey's). Regardless of the name, this experience did not match the reputation we expected. Between the extended timeline and the lack of communication and follow-through, this was a very disappointing experience.