Trinity Health Solutions is a fantastic medical provider facility that provides not only…read morechiropractic care but physical therapy, medical massages, decompression AND they have a primary care physician for both well and sick visits. The office is ALWAYS spotless and smells clean. Everytime I'm in there one of the lovely girls in the front office is sanitizing or cleaning something. They are kind with patience and never have an issue answering questions - not just myself but based on conversations I overhear while waiting. The office manager Samantha is very kind and professional but gets business done as she quickly verifies insurance so they can advise what your out of pocket cost will be if you're using insurance. I think you can do cash pay as well at a set price. Dr Derrick is amazing, he has a sense of humor but great bedside manner - it's easy to be comfortable around him & feel assured that he's knowledgable about adjusting. If it's your first time getting adjusted & feel apprehensive then I 1000% reccommend you see Dr. Derrick

Trinity Health Solutions has been my solution for several years! They are always willing to work…read morewith me because there are just times I need help and can't wait a long time for an appointment. Dr. Derrick is skilled in helping set things right again. The office staff is always friendly and kind. I honestly don't know where I would be without them! Great team! I'll be seeing them tomorrow!

Very good facility. Starting with the admin team led by Lisa who is fabulous and ending with the…read moretherapists. They all are professional and very helpful. Can't be happier with the results and I tried all of them. This is the BEST place in Denton. Look no further.

So grateful to the whole team here! Greatly improved my quality of life and helped correct my…read moreissues. A very talented and caring practice! Highly recommended!!!

Jeff Shadle never did diagnose my low testosterone and he diagnosed but ignored my Bell's palsy…read more And no Amy I have not been a patient for several years but I want to continue to warn other people not to go into Jeff's office because he doesn't know what he's doing. And you're even worse! You and your office give really terrible service and you come up with snarky answers two people's valid complaints. There is a special place in hell for people like you and Jeff.

June 12, 2015…read more Premiere Healthcare North Texas Dr. Jeffrey M. Shadle I went to Dr Shadle's office for my annual physical June 11 of 2015. I arrived at 10:45 a.m. for my 11:00 a.m. appointment. I scheduled this appointment three months prior to the actual date of the appointment and I reconfirmed the appointment on June 9th on the Premiere Healthcare automated e-mail I received. When I arrived at Dr Shadle's office, the waiting room staff was downright rude to me. I asked where Dr. Shadle, was since I fasted for over 14 hours for this appointment. The response I received regarding his whereabouts was "He had stuff to do" To Dr Shadle's waiting room staff it was no big deal that I fasted for 14 hours prior to my appointment, they didn't even try to get me to someone that could draw my blood. Dr Shadle's staff did try to reschedule for two weeks later on June 25th, but I indicated that I would be on vacation. This for an appointment I already scheduled three months prior to this date. The next available appointment according to their staff was six weeks out. I indicated to Dr Shadle's staff that "I was firing Dr Shadle as my physician". I require a Doctor that actually takes his patients health seriously, not a doctor that "has other stuff to do". I again asked for a real reason, Dr. Shadle, wasn't in the office (I had just driven 45 minutes in traffic to his office). His staff reiterated that "He had stuff to do" . The Premier Healthcare Staff further berated me for not having a cell phone (I do have a cell phone, however, I have provided my Work and Home Phone numbers, I would hope he would make a vigilant effort to contact me since they are canceling an appointment. Contact me on my work number during work hours and home phone during before 8 a.m. and after 5 p.m. hours). I am vigilant about taking the required medication and always following my doctor's guidelines regarding medication and making sure I attend all doctor's appointments as scheduled. In my entire life, I have never had a doctor or dentist or orthodontist or doctor of any kind, for that matter, cancel an appointment. Dr Shadle's didn't make a vigilant effort to notify me 24 hours before my appointment that, Dr. Shadle, wouldn't be in the office,

I think many medical offices, including imaging centers, receive more negative reviews than they…read moredeserve. Patients tend to leave reviews when they've had bad experiences and not when they have good ones - perhaps because we are already stressed. Personally, I had a great experience here. The staff were friendly, caring and reassuring. Most importantly , the results of my scans were posted within 24 hours both times I had to go. Isn't that what matters most?

My daughter is an elite athlete & trying to get an MRI to schedule surgery for a week. When we…read morearrived for the the MRI with Envision, no one called for authorization, and was forced to pay self pay rates up front to keep the appointment. We are on a tight timeframe as the surgeon is only available 1 day weekly. Staff was not accommodating and did not have answers to why authorization was not followed up on. In addition, they told me that the results would be read immediately for a follow up surgeon appointment 48 hours later, but proceeded to tell my adolescent daughter that it would take 4 days. As a result, she missed valuable practice time and had to wait an additional 9 days to see the surgeon. 1 week after: I had to call, again, 7 days post MRI to get follow up & the final reading. They were not sent or even initiated to be sent.

New corporate ownership. The friendly knowledgeable staff all left early 2025, and it became a mill…read moreto churn out prescriptions. Staff has become cogs in a wheel with a less human touch. What they won't tell you is T-therapy shouldn't be a life-long treatment. Be careful.

Pretty disgusted with this place right now. It has been my experience that appointments and…read moreschedules mean nothing to staff. First intake visit went pretty much as expected but levels were not low enough to qualify due to previous treatments. Scheduled a second appointment. Second appointment was booked by staff as a 15 minute appointment. It took nearly an hour and a half to complete. The third appointment was the final straw when I was half an hour deep into a scheduled 45 minute appointment and hadn't been seen yet. When I asked if it could be completed in the next 15 minutes as I had to get my daughter to her basketball game, I was informed that I should have known it would be an hour and a half appointment. I would advise to find another place if you value your time.

Skilled nursing, PT, OT. A group of healthcare professionals who are very patient with their…read moreclients. An experienced and kind medical team. We are happy to work with them.

Writing this review wasn't easy because I've had positive experiences with many of the staff here…read more I was disappointed for a couple of reasons. First, I accidentally wrote down the wrong appointment time and arrived 15 minutes late. I understand having policies for no-shows and late arrivals, but being charged a fee for an honest mistake was a tad disappointing. More importantly, while I think the healthcare providers here are extremely knowledgeable i often left feeling like my concerns weren't fully taken seriously. Confidence and expertise are important but so is listening to patients when they feel something isn't right. Sometimes a little more digging is required Because my symptoms continued, I decided to seek care at a different office, and I'm thankful I did. What I had been dealing with appears to have developed into something much more serious. I can't say whether earlier intervention would have changed the outcome, but it has made me wonder if my concerns should have been looked into more closely from the beginning. I'm sharing this in the hope that it encourages providers to listen carefully to their patients. Feeling heard and taken seriously can make a significant difference in a patient's experience and, potentially, their care.

I've been going to this practice for the last several years and really like the doctors. However…read morethis morning when I arrived I realized I did not have my insurance card and was told they could not reach out on my behalf, no problem. After searching through emails and being unable to locate any information for them I asked if I could call my pharmacy and get the info from them since I knew they had just used it to fill a script for me, they said sure try it. After getting them the info I was then told that I'd need to reschedule as I was past my appointment time and I'd also have to pay $40 for missing today's appointment...all while standing in their office the entire time. This is my annual and it also requires me to fast overnight and they did not have another early morning appointment available for the reminder of this month and I told them my insurance expires at the end of the month. I've never had a front desk be so completely unwilling to work with me on something like this and this was with me actually being INSIDE their office, when I begged if there was anything they could do the receptionist told me I was one min late to my 8:15am appointment and I should have arrived earlier....I told her I came straight from dropping my children off at school and am a single mom...she still didn't care, I even asked why she didn't being this up while I stood there on the phone, I could have cash paid for the office visit and given them insurance for running tests....she just shrugged and said it was their policy. I never post reviews but this was over the top for me and her lack of empathy was unreal. I will unfortunately be finding a new doctor after this experience.

I seriously want to hug everyone who works here. I came in with some of the worst pain I've ever…read moreexperienced- and as someone with a very high pain tolerance that says a lot. I was so bad I was in tears- Dr Thomas and Alondria were so kind, patient and caring with me. They were making me laugh and taking my mind off how bad I was feeling. Even a few Hours later I called to clarify some instructions on the medication and the front desk girl was amazing as well!! This staff deserves all the stars. Thank you thank you!

Wish I remembered everyone's names but everyone here is SO sweet & friendly!! I had to get a toe…read morenail painfully removed & they were so caring & helpful & made me feel so much better about the situation. 10/10.