This company really helped me when buying a home. As a new home owner I was lost. Very nervous…read moreabout closing on a house. I mean signing a loan is scary. They were great! I would highly recommend them twice over.

From the owner: Patty Burns and Trip Wilhoit (Fickling & Co.) sell and list more Commercial Real Estate in Middle…read moreGeorgia than any other team. If you are looking to buy, sell or lease Commercial Property: Warehouse/Industrial, Multi-Family, Land, Retail or Office space, contact them today. Trip Wilhoit: 478-960-4080 | Patty Burns: 478-951-5100

Not helpful at all! Promised the world and I was misled yet again! Sent listings that had nothing…read moreto do with my requested criteria whatsoever! Automated service at best.

From the owner: Communication is key in our company. We love to keep all parties updated and informed. Clear and…read moreconsistent communication helps us ensure that everyone is on the same page and that our clients receive the best service possible. Whether it's providing regular updates on property maintenance or keeping tenants informed about lease agreements, we believe that good communication is the foundation of a successful property management experience.

Extremely bad property management company. Heritage management does a horrible job at managing…read more units for landlords it has cost me about $50,000 in losses and damages working with them for 4 months. My point of contact "Melissa" would find every excuse to avoid servicing units. She refused to list our units in the market because she had her own "requirements" for showings. These requirements had heritage's contractor "brad" to make $10,000 in repairs per door which when asked to break down the price, they tried to charge me $300 to clean the tub, $1,000 to remove leaves from the gutter, and $5,000 in cosmetics that I fixed for $200 (paint and brushes) When fixed Melissa refused to list the properties and market them for tenants. So I flew out to GA and check what the issue was only to be told she couldn't meet me and give me a reason why other properties weren't listed. Over time, she held my funds tenants were paying rent hostage, and charged me $1,000-2,000 in "labor" from Brad (even though I purposely said not to use Brad) and took $3,500 out of $4,000 in funds for her company without consent. As of today, I removed her from management 45 days ago and barely sent me a check for $436 (despite having $4,000) The rent collected was also from tenants I explicitly placed, but she called our tenants and tried to show them other properties despite her not doing any work in marketing the properties. HERITAGE IS VERY BAD - MELISSA IS A HORRIBLE EMPLOYEE AND THEIR CONTRACTOR OVER CHARGES ON BASIC WORK THAT MAKES LANDLORDS NOT WANT TO SERVICE TENANTS. A lot of landlords have left heritage, and have experienced similar issues.

Very Horrible place to rent from .My air conditioner unit been out for a whole week and they keep…read morelieing about when they will fix it .Poor company to deal with .They don't have a heart at all it's been 90 plus degrees these past week. DO NOT EVEN DESERVES TO HAVE A STAR THEY FULL OF B.S. and very unprofessional!!!

Nice location for medical staff and students that frequent the hospital right next door. Nice…read morefitness center with plenty of cardio equipment and a video fitness room.

I relocated to Macon, GA to complete a fellowship at a nearby hospital, so the Lofts at Navicent…read moreappealed to me in many ways. I was always working, so the in-unit W&D, cable/wifi ready, valet trash services, etc. were what sealed the deal for me. Those little things that I didn't have time to do myself allowed me to focus on my career. I find it difficult to rate 5 stars for anything, as nothing is perfect, and there is always room for improvement. I was one of the first residents to move into the building during the summer of 2017. For this review, 4 stars is warranted, and I will share my thoughts below. Initially, I was pleased with the customer service I received, but there were some major hiccups with one of the previous Property Managers, Kaeleigh C. Kaeleigh's behavior was unprofessional to the extent that she berated me to another coworker INSIDE my apartment, which my home security footage caught. I still have the footage, btw. I don't care if you insult me outside of work or in the leasing office, but do not disrespect me or violate my privacy IN my home. In my opinion, Kaeleigh was in over her head, and dealing with doctors/lawyers/etc. is not where she would excel. I say this as a clinical psychologist, too. I immediately reported this to the highest in charge, after intentionally being given the incorrect information by Kaeleigh. I was very impressed by the way the situation was handled (Kaeleigh was not involved in the process), and she was fortunately assigned to another property). This was not the sole issue that arose pertaining to Kaeleigh's inability to function in this type of position or environment, but it was the issue that stands out most in my mind, and I believe the public should be aware of the types of people they let enter their homes, their private spaces that should not be the subject of unprofessional banter. On the other hand, Alex P., far exceeded the new position that she assumed when Kaeleigh left. Alex was on point, she had excellent communication scales, and she made my time at Lofts at Navicent much more pleasurable. As for the building, it is/was brand new, and I do believe the floors are too thin, and the building is a bit "too pet friendly." Noise, voices, animals, television, etc. can be heard from down the hall. I was in the corner, floor-to-ceiling windows, unit, and I could feel the resident in the apartment below me walking around in her apartment, as my floors vibrated. I could also hear everything. I am used to living in real lofts with other types of noises, but aside from expressing my concerns, not much could be done. I would have been more upset if a baby lived near me (no offense, new caregivers). Overall, I did enjoy my time at Lofts at Navicent, and I would recommend to those who are comfortable with the aforementioned quirks of the building.

If I could write a no star review I would. I own a Real Estate Investment Company and own many,…read moremany properties in multiple states. I work with real estate professionals all the time. I executed a management agreement with Jim Smith in December of 2021 on a property in Macon, GA. It needed some work. Jim inspected the property and said he would get the work done and put it on the market. After 4 months of long periods of no communication from Jim, excuses and many back and forth emails and conversations Jim sends me an email today and says, " At this time we have exhausted our options. I am sorry that we were not able to help you with this, however at this time I feel it is necessary for us to resign the management of this property. We wish you the best and regret that we were not able to find a solution for this problem." He strings me out for almost 4 months and then bails. It seems that nothing has changed from Cindee C.'s review from 2017. Engage this firm and specifically Jim Smith at your own risk.

I have a home for rent in Macon Ga. We live in Charleston, S.C…read more On Monday,April 24, 2017 we met with Jim Smith of this company about rental management for our home. We discussed our previous rental difficulties and talked with him for almost 2 hours. He took notes as we talked about the contract. He made us think that he was writing the stipulations for the property. He met us at the property on April 25 and we walked and talked. He promised that we would be notified upon having an application and we would be able to review the information before securing a renter. Also promised was that he would do a great job of protecting our rights and property. On April 26, he came to the property and handed me the owner/management contract He said "if you want to add anything, just write it down". It was added that we were to be called when repairs were needed in order to call our own repair people and if I could not be reached in a timely fashion that they could call a repair person. We had no understanding that my wife was to hand write into "our" contract the stipulations that we had discussed on the two previous days. We talked to him about his personal issues and thought that we had a great rapport. He touted himself as a great Christian man. We left and went back to Charleston where we live. We heard nothing until my wife called on May 9 and asked if they had any activity on the house. A secretary advised that they had alot of "noshows" but there was a contract pending. She asked that Jim Smith call us. We never got a call back. On Friday, we were advised by close by family members that there were alot of people in the yard and going in and out of the house. I called Jim and left a message. Two family members went to the house and were met by a black man in a hoodie (91 degrees outside) and he was carrying a gun. He advised that his brother had rented the house. We then called the Jones County Sheriff who went out and said that the renter had a valid appearing lease. Finally, Jim called. We were very upset and asked about why he had not called us, and asked who they were and what did he put in the lease? He stated that he did not know their names right off but that they had met the guidelines for renting. He stated this..."look! I'm in a bad way. You know that I have been going through a divorce. I messed Up! OK? This one is on me, I will talk to the attorney and see what I can do to fix this." On Monday, we called all day and at 4:30p.m before they closed, the secretary told me that an email was sent from their attorney. The email said that they were TERMINATING our agreement AND said to come get the money and the lease and handle it ourselves. Thirty minutes later, we spoke to Jim. He lied and said that he told us that the stipulations (don't use the fireplace, cut trees, park over the septic tank) wouldn't work and we were supposed to have hand written that in our contract with him. His last words were "sorry you are disappointed, have your attorney call my attorney". On Wednesday May 17, we had to go back to Ga, get the lease where we were made to stand outside of the office and have the lease handed through the hole. We had to make another trip to get the keys. Here is the bottom line: tenant paid $50 for application fee. Client stated on app. that he was in bankruptcy. IT APPEARS THAT NO CREDIT CHECK WAS DONE. WE SPOKE TENANTS PREVIOUS L.LORD. No one from Willingham had called her. She had nothing good to say. Tenant had skipped out owing rent and had been a big problem. We are still verifying his employment but it is obvious that his yearly salary is bogus. JSmith signed the approval of the app. We tried to talk to the staff who of course could say nothing because they just "work there". We had to consult an attorney who called his attorney. We were told that "his attorney basically said that he wanted to wash his hands of it". What kind of professional does that? We are left with a 12mo lease.

Should be Finkling and walk all over you. You would think with the name that they carry that you…read morewouldn't have to move every little rug, picture or piece of furniture because the "staged" view is hiding something bad, very bad. Yet, if I ever, EVER buy a property that this company has their name on, I'm doing just that. Not only that, on the initial viewing, I'm going to treat it as a hidden problems they hope that won't be found. On closing the old gal sat there with her neck vertibre sinking, hair colored too dark, teeth that were oddly scary and cheap,fake jewelry decorating her person. I only have the worst of opinion of THAT agent which reflects the agency as a whole. I think the problem is too many agents in too small a pond. Any property that bears this name will be either passed over by me or viewed as second-rate. I say that as my opinion due to property that they represented. When you buy a property, you are in part buying the expertise of the buying and selling agents. You shouldn't be hooked into the tricks used to get someone to sign on the so called dotted line.

From the owner: Fickling and Company offers their services to customers looking to buy or sell a home, buy or sell…read morea commercial property, commercial or multi-family property owners looking for someone to manage their property and investors looking to develop a property. We also provide rental services for homes as well as apartments.

Laura made the daunting task of selling our house easy peasy. She priced it so that it sold in…read morethree days at asking price. She was always responsive to our needs and questions any time of any day. She hooked us up with a reputable honest mover and estate sale guru to dispose of our leftovers. She made the whole process flow seamlessly.

From the owner: I began selling real estate in 2010. The real estate market had crashed, a lot of people got out…read moreof the business so I took the opportunity to learn while it was down and be prepared when the market regained its strength. Initially I worked with bank foreclosures which helped me learn how to value properties. I now sell between 1.5 and 4 million a year. I work with first time buyers and I work in the luxury market as well. Macon has a varied housing inventory and I'm happy to help buyers and sellers in all areas. As a life long resident of Macon I know it like the back of my hand. I'm honest, hardworking and tenacious...I hang on until we get the property closed. I've made connections with a great team of lenders, lawyers, painters, landscapers and contractors and am happy to share my knowledge. Let me help you Make Macon Home.

I live in a residential neighborhood in Warner Robins. I had a difficult type of property to say…read morethe least and these guys showed up when they said would, did a good and thorough job and the price was right at a flat rate. Absolutely no complaints and with all the crap service and buyer beware bull out there, Mr. McDougald was on the positive side of things with me. Thank you sir!!