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    A Cut Above

    1.8 (84 reviews)
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    Broken TV after Clean Cut Movers
    Tammy H.

    Our two man crew was very helpful and pleasant. Unfortunately, when we were unpacking, we plugged in one of our TVs and found it was damaged. I reached out to the owner, Justin to ask if they had a claim system. Long story short, he ignored numerous texts then finally responded when I let him know I was going to leave a review. His response was "you went with us cause we were the cheapest." So if you value your things, maybe spend a little more for a company that is insured, and check Yelp before you make a decision. Probably a reason they only have two stars.

    An example of their packing job
    Joshua S.

    TL;DR They were supposed to be there for 6 hours with an arrival window from 9-10AM. They showed up at 1:45 and worked 5 hours. We had to unpack and repack the 15' truck and after getting to our destination and unpacking the larger truck we noticed that a lot of our property had been damaged thanks to them. If you go through U-Haul's site then DO NOT PROVIDE PAYMENT CODE UNTIL YOU KNOW IT'S A GOOD JOB! This was the worst team I you could ask for and their incompetence set us back a whole day. There are so many issues with this company, but I will stick to the issues that had move out impact. The owner and his 4 man crew showed up at 1:45PM instead of his scheduled arrival time of between 9 or 10. He did notify me via text message that his crew wouldn't be there at 10 the morning of due to one member of his crew being in an accident. At first he told me they would start 1 and bring a 5 man crew than that changed to just before 2 with the original 4 man crew. When they arrived, they walked right into my home and announced, "The movers are here!". My wife told them where to prioritize and they informed her that they'll start where they see best. We had several items that weren't going, and we told each person numerous times what NOT to pack. Guess what came with us? EVERYTHING. There was a tub that we were leaving behind for my elderly mother to save on shipping. Guess what's going to have to get shipped now? This was even AFTER we told them not to pack certain things. The last hour of the teams work was spent packing a 15'truck. The packing job looked like it was done by a drunken teenager. The owner came up wanting the payment code knowing he had only worked 5 hours and the code was for 6. I relented and in hindsight regret my weakness. Finally, after we got to our location another team met up with us and unpacked both trucks. During the unpacking we saw that our property was severely damaged. I have tried to work my concerns out with U-Haul and they conveniently mention that once they payment code has been provided there's nothing they can do. I have been trying to work with the owner with little to no luck. I really wouldn't recommend using a site that provides no backing to you the customer should things go awry. I certainly HIGHLY recommend NOT using this company.

    Damage done to my walls by Clean Cut Movers
    Victoria W.

    Damage was done to my walls (holes & Scratches) contacted the owner Justin he was rude and didn't want to resolve the issue he went as far as to tell me I was told the wall would be damaged if they brought the treadmill in the house and I said it was ok to damage the walls I have never heard of such. I would not recommend this moving company

    This was probably the worst moving company with which I've ever dealt. Two scruffy guys showed up and complained practically nonstop about how heavy my furniture was. They constantly reminded me about the amount of time I had and informed me that it included travel time. This was a shock since I had booked 3 people at my destination and was not informed that it included travel time. They mishandled furniture, scratching the walls and the furniture. Please see the pictures. Then it got worse. They packed the 15' truck inefficiently and informed us that it was full. When I saw it at the destination I realized that all of my items would have fit if they'd done it properly. My friend and I had to go back the next day to get the rest. At our destination we were told we had 40 minutes left so my friend and I had to pitch in and help unload the truck in order not to go over our time. Then they asked for two codes and I only had one. I hadn't received a text or email about the second part. Somehow it had been booked for another time but Justin had fixed it. Still a code wasn't sent. The bigger of the guys kept insisting it was in my emails like I was lying about it. He had the nerve to say to my friend " I keep telling her what to do but she ignores it". I was told that if I didn't find it I'd have to pay it all in cash which I didn't have. I finally found job information on their web site. I had booked through Uhaul so I didn't have an account and had to make on just to find it. This was all in the middle of trying to get things off the truck so they wouldn't leave. They also didn't put anything back together leaving us with heavy furniture that we can't lift. I hired these people because my friend and I are in our sixties. We shouldn't have been lifting furniture. We shouldn't have had to go back for our remaining items. We shouldn't have have been treated so disrespectfully. They offered a $6 refund for a 5 star review. In my opinion they owe me a $100 refund for labor, travel time, and damages

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    6 years ago

    Very fast at unloading the truck and were flexible when my schedule changed. Thank you!

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    5 years ago

    Never showed up after I got truck ,not professional didn't call after conversation the day befor e left me hanging don't trust them!!!!!!

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    Review Highlights - A Cut Above

    Justin and the other guy were very fast and careful.

    Mentioned in 27 reviews

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    A Cut Above - movers - Updated May 2026

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