Haven't even had a chance to go in yet. Coworker of mine says his mom works here, and is really good. I called to see if they take walk ins. The conversation went like this:
Woman who answers the phone: "We do when we have time."
Me: "Do you know if you have any openings today?"
Woman: ::noncommittal silence::
Me: "All I need is a trim."
Woman: "We don't have any time today. I have a benefit to be at already, and I'm the only one left. Bye."
Hangs up.
To me, if you don't even have the business sense to ask a potential customer if maybe they would life to make an appointment for the next business day, make sure that's all they needed, or say "thank you for calling", I won't even bother going here. I don't need a person with no manners to cut my hair.
Next time, don't even bother answering the phone if you don't want to interact with a customer. read more
