I'm a firm believer in customer service should start at the door. In Florida it's against regulations for the doors to be locked before closing time, but I guess it isn't in Georgia. Since when I arrived at 6:50pm the doors were locked and I believe the girl inside yelled "We are closed," although closing time on the door says 7:00pm. I'm not the type of person who expects a haircut to be done in 10 minutes, but she could of at least asked if I wanted to schedule for tomorrow or see what I needed. She didn't even answer the phone when I called, I just wanted to know the price for a little boy's haircut. During the 10 minutes she had she could of made more appointments for up coming days/weeks and answered questions like mine, but by doing what she did she's just losing business and customers. Only giving one star as 0 isn't an option.
Sincerely,
Julia read more
