1. A Coast Electric

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A Coast Electric

4.4 (7 reviews)
Open • 7:00 am - 9:00 pm

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Electric inspection

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1 year ago

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2 years ago

Came on time for the appointment and quickly diagnosed the problem and fixed it. Will definitely use company again.

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Ferguson Bath, Kitchen & Lighting Gallery

Ferguson Bath, Kitchen & Lighting Gallery

(47 reviews)

$$$

South Nashville

I am appalled at the service in this place. I am a designer, and stopped by to see an item in…read moreperson, but did not have an appointment with a sales person. I was barred from entering the show room until I told the (very rude) receptionist why I was there! When I explained what I was looking for I was told "we don't have that" and then she proceeded to turn around and deal with someone else who apparently deserved attention more. I asked another employee where the sinks were located and I was shooed away and told "over there" as she gestured to an entire side of the showroom. Every time I ran into an employee here I was not asked if I needed help, I wasn't even greeted or smiled at - instead I was given a smug "smile" if you could call it that and was asked to move out of the way. I have been to many high end design showrooms with price points much higher than Ferguson and have never been treated like this. I understand that making an appointment is the ideal way of doing business, however there needs to be a way to accommodate customers without treating them like trash. Whoever is in charge of the sales floor - I hope you read this and I hope some changes are made.

Horrific. (And this is not the first time we had a bad experience there but by far this was the…read moreworst) We walked in, excited about our project, and could not get anyone to even make eye contact. We roamed the entire floor for over half an hour. Went home and made an appointment, was treated so rudely by the sales rep who informed us that he had a DESIGNER who he wanted to talk to at that time and we could re-book. The mgr got us another sales rep who helped us although we had already set up a project online. Then when it came time to pay for the rest of our order we could not get the sales rep after repeated attempts and a "sales coordinator" would not answer the phone or return phone calls for days on end even when I called her back within 4 minutes of her email to me to call her. Then, out of frustration had to go in and pay online which then triggered a phone call while I was dining out from the sales rep who was then rude and said everything was just going to show up on my front porch (even the part that she apparently got credit for selling to me) and still the sales coordinator would not respond AT ALL. The employees in this business are all divas who seem to think they can and should jerk customers around to make them feel special. Ferguson needs to SERIOUSLY re-think its business model because PDI is right up the street and can get all the same things for the same price with nicer employees and a much less stressful experience. WTF Ferguson????!!!! Get some competent management in the senior positions and remember that without customers you are literally nothing.

A Coast Electric - electricians - Updated October 2026

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