I recently did business with A Cleaner Place. This was the first time I've ever needed to go to a vacuum repair store, or any vacuum store for that matter. In fact, the thought has never even crossed my mind to shop at a vacuum store. My Dyson DC-41 had a part broken & Dyson support referred me to A Cleaner Place for warranty service.
I noticed right away that this wasn't just a shop for repairing vacuums. They provide all sorts of home cleaning products and repair services. The store is full of vacuums, cleaning products and some other miscellaneous items. There was only one person working in the shop. He was very friendly, knowledgeable and explained the whole repair process in detail. He also explained that they could do some extra cleaning and preventative maintenance to my Dyson if I was willing to pay a little extra. Normally, I wouldn't be interested in something like that, but when you drop $300+ on a vacuum cleaner, that sucker better last for a decade so I agreed.
Apparently they had like 30+ vacuums in front of mine so I was told the repairs could take up to two weeks. They would contact me as soon as it's completed. It ended up taking about a week & a half which was not the end of the world. I was glad I paid a little extra for the cleaning & maintenance. The vacuum was spotless when I got it back & has been running flawless since. It ended up only costing me about $30. While I was there, the gentleman answered all my random questions and was not pushy whatsoever.
One really cool thing is that they were willing to do price matching on any vacuum so if you're in the market, it's worth checking out. The only thing that could be improved is to reduce the length of time it takes for repairs. read more