Honestly, I thought A/C Logic was a fairly well run store. Batteries, bikes, etc., all seemed a fair price, service was effective, and friendly. I personally have not had a problem. Yet in the past few months, my friend and roommate has been complaining of parts received from him breaking or becoming damaged shortly after installation. He wanted a larger trunk? No problem, he bought it and Charles installed it. Three days later, it snaps off while he is driving. Lucky, he wasn't carrying anything breakable. I have the same case, not attached by Charles, held onto the bike with a metal attachment. My friend's? PLASTIC. To add insult to injury, for repairs he was charged $100. Just tonight, my friend comes home complaining that one of his battery's broke. He purchased these batteries three months ago, Lithium Ion I believe, which are not cheap. It would seem the plastic holding the prongs in which to place the charger cracked and crumbled. Now, he will have to lug his bike half an hour to A/C Logic, for Charles to tell him he'll need to fork over an arm and a leg for repairs. I don't know if its the supplier Charles get his parts from, but he should take responsibility for a dissatisfied customer who recieved a defective piece. Were there any other place to go for repairs, I would choose it in a heartbeat. For all that my friend has spent on his bike, he couldn't gotten himself a gas-guzzling car that's 20 years old, and would still break down less. read more

This guy is awesome. His bikes are top notch and fun to ride and the customer service is unparalleled. If you are in the market for a bike for fun or commuting come to A/C Logic. The best store I've ever dealt with. I lost the rear detachable safety light on my bike that I had bought from him and I stopped in and asked him how much the rear lights were. I told him I couldn't buy one that day because I had no cash and he let me have it until pay day easy as pie. He was thinking about my safety first. Excellent shop I recommend to everyone. read more