I started my son here in November at 8 weeks old. The place was close and it seemed OK during our tour. They promised a lot in ways of activities but I saw nothing during my time there.
On the first day, I rang the doorbell. They let me in and did not check my ID. I stood there having no clue where to go. No one greeted me. Everyone just stood at me until I said, Ummm my son is starting today - where to I go. I walked through the playroom (which is carpet btw and they don't make you take your shoes off) and into the infant room where no teacher introduced themselves. I still don't know their names. I supplied bottles, diapers, a blanket, a crib cover( pack n plays - no cribs) formula and water. They didn't ask me any questions about him so I filled them in a bit and off I went.
On almost every occasion I went to pick him up he was just sitting in some type of device crying. I would rush him home and give him a bottle.
On one particular occasion, they called to tell me my son threw up and had a low grade fever. I told them that he was congested and it was spit up bc of the phlegm he was swallowing. They were convinced he threw up and I should take him to the Drs. I went to pick him up - they threw him at home and he was screaming crying. I asked them if they could make him a bottle bc I cant drive him to the Dr crying and hungry. The woman took a dirty bottle out of the sink, and began to make his bottle. I was so frazzled at this point that I just went with it. She hands me the bottle. I start to feed him and realize she never put the blue air piece in. So I called her out and said no wonder he threw up. He's drinking air. She just starred at me. Then I noticed the nipple he was drinking out of was not his!!! It was another babies and it was dirty. I took him to the DR and he had no fever and was fine.
I decided to remove my child from this place. We found him an awesome school where he isn't just going to be sitting in a swing all day made to sleep. On our last day - they handed me his stuff. The owner never even spoke to me after I told some girl ( again - no one introduces themselves to you) that we would not be returning the next week. And the owner was there that day and saw me hand my child over. Not one word from her.
When I got home, I went through his things. And took out his dirty bottle with a level 3 nipple on it. My child is 4 months old. He does not use a level 3 nipple. The second bottle I gave them was never open. They never even used it. I am disgusted and I feel awful that I let my child go to a place like this. read more
