My experience with Tam at My1040 was deeply frustrating and unprofessional.
My 2024 tax return was rejected by the IRS, and I was never proactively informed. I only discovered there was an issue after months of delay when the IRS could not locate my return in their system. When I requested written clarification about what had been filed, when it was transmitted, and why it was rejected, I received vague and dismissive responses instead of documentation or clear answers.
Key concerns:
I was not provided confirmation of whether a corrected return was filed properly.
No transmission or rejection documentation was initially provided.
My name was misspelled on the return -- something that should have been caught before filing.
The only written explanation I received at one point was "IT WAS REJECTED."
Requests for secure instructions to resend identification documents went unanswered.
Communication was curt, defensive, and lacking basic professionalism.
I was told the return was prepared "as a courtesy." Regardless of payment, once someone agrees to prepare and file a federal tax return, accuracy, transparency, and accountability are expected. A courtesy does not justify errors, delays, or failure to clearly communicate filing status.
Tax preparation requires attention to detail and responsible follow-through. Unfortunately, that was not my experience here.
I cannot recommend this business to anyone who expects clear communication and professional handling of sensitive financial matters. read more
