The quality has gone downhill since Indians started making the food. Less meat and less quality on…read morethe subs. Overloaded with Dijon mustard which ruined what little flavour there was. Last time they get my business. It was disgusting. The only good thing about the overpriced meal was the pickle. Pretty hard to screw up a pickle I guess.

I haven't had firehouse in a while, and was so exited to be able to afford firehouse today. I…read moreordered a pickup order on their website. when I got there the employees were too busy in the back talking to come to the front to greet me. I was out there for 45 seconds to a minute, before an employee came out. the customer service was terrible, as if they didn't even want customers in the store. When I got home, we noticed the subs were sloppily put together, and sort of mangled. one sub was also missing an ingredient I specifically asked for on the sub. (jalapeños were not on the sub, and I was not told they were out.) I am disappointed that firehouse has declined so much. I don't know if I will go back.

I've been here a few times, and I have to say it sucked ass..first of all I was the only one in the…read moredrive through, took forever to take my order, when I finally got my food, the chicken was so gross, it was hard, dry, and the fries were cold, the first time that it happened I gave them the benefit of the doubt, but its happened the second and third time as well, so I'm done paying for shitty food

Well, I hoped for the best, but this was a fail. Hopefully…read moreit was because they are newly opened. I ordered a 4 piece combo (original or spicy, I chose spicy) which comes with a honey biscuit and a side of your choice (fries for me). When I ordered they said it would take 15 min to process the order. Since I was in no hurry this was fine by me. Well when I get it home I have three drumsticks of original and one breast of spicy. The forgot the biscuit and the fries were cold. They got the drink right. When I went online to give feedback I found they did not put a receipt in the bag, which has info on it required to submit feedback. So Yelp it is. The spicy chicken tasted good... Hopefully they get their s*it together.

Very very clean dining and behind the counter kitchen area. Noticed the staff constantly cleaning…read morearound. Staff is very friendly welcoming and polite. Great service with smiles

Come for the fries...leave to get your sandwich elsewhere. Stopped for a quick bite after visiting…read moreUpper Thames Brewing. Thought the french fries were great, crisp on the outside, soft within. But my grilled chicken sandwich was dry and rubbery, nearly tasteless. My wife said her burger tasted heavily processed and also was rubbery. This was my first outing to a Harvey's and I'm afraid I'm soured on the whole chain.

We have eaten here several times and I won't be coming back. Fries are not that good and is over…read morecooked and not crispy. I got the chili cheese fries and they were gross. There is no way I would serve this to anyone. It tested like chili from a can and the cheese was not fresh and it tasted like it came from a can as well.. Super gross! And my son's orange milkshake we ended up having to throw it in the trash because it tasted weird. I wouldn't recommend this place!

Utterly pathetic poutine…read more This place is known for their french fries however they can't seem to make a poutine properly. My fries were not crispy, just basically flash fried. Very low quality cheese curds. Nothing to see here, you will get better poutine at a high school cafeteria.

The staff at our KFC are professional and prompt. They immediately offer help if anything isn't…read moreexactly right! Super service. Great new management!

Horrible food! Greasy to the point of dripping off the chicken when picked up. Returned the whole…read moremeal.

The employees are actually incompetent. "Can I have…read morelettuce?" "Pickles? Ok!" "No, lettuce" After that they closed my sub and started wrapping it until I had to say "uh, I'm not done! Sauce would be nice!" Would give 0 stars if I could.

Put half the amount of pulled pork as the Devonshire location. Skimped on toppings..I asked for…read moresome olives not 3 pcs. Horrible.

Store is filthy gross! And service is worse . Run away fast. Bathroom was so bad it's not usable…read more The photo is upset customers with wrong or lost orders . Garbage overflowing inside and outside.

Went in with our Grandchild my wife went to the bathroom I waited for them. Nobody in the…read morerestaurant 5 tables are dirty and the staff are standing there talking. My wife came out of the bathroom and said we are not eating there the bathroom was dirty. Went across the street and ate at Wendy's. Restaurant was clean and friendly staff

Date night! Hubby and I eat here before heading to the movies at least once a month. Love the…read moreburgers and fries. wish the tables were a bit higher but food is really good!

Very frustrating experience. Burnt food, bad management…read more Attempted to order a double bacon cheeseburger minus the bun that clearly says 2x cheese, 2x patties and 2x pieces of bacon minus. Somehow, just the sandwich cost less than the burger and fries and pop? So we just get the combo, whatever. The sandwiches come out with one piece of bacon total, in the bun, burnt and clearly a frozen pre-formed patty. I returned my food and pointed out that the bun was present and the bacon was 1/2 missing. He proceeded to throw my burned burgers back on the grill to presumably heat them up so he could slap on another piece of cheese and ripped the one piece of bacon in half and dumped everything into a cup. The poor cashier complained that the cook and the owner don't care about the customer and that even though it says 2 pieces of bacon, they will only put 1 on it. Although she offered the business owner's card, she said I can call him tomorrow. Unfortunately we are from out of town so it's not going to do any good, I'm sure.