They're convenient and the staff is generally knowledgeable, available, and helpful. If they don't…read morehave what you're looking for, and you can't wait for them to order it, they can often give you a good suggestion on where to go next. These factors often make it worth the bit extra you pay.

We hired them to do a small exterior home repair job. Their estimator showed up as promised and the…read moreprice was fair. The guys who did the job were exacting and thorough, made sure we were happy before they left, and did a good job cleaning up. We will use them again.

No One Does It Better!!! Kristy is the hardest working lady anywhere. Her artistic impressions are…read moresecond to none

I had an appointment with this company at my home yesterday at 10 am. Got a call at 9:55 saying he…read morewas running late then a call in 30 minutes saying he couldn't make it. They rescheduled for 10 am this morning. I got a call at 9:30 saying he couldn't make it. Went to work late 2 days I a row for nothing. This is very poor considering it took weeks to even schedule it.

I took a winged back chair to them that was my office chair I had the fabric. They charged me…read more$1000.00 for the chair upholstery and did not follow my instructions on the hooks to keep the cushions in place. Since I had the fabric, they up-charged me as well. This is the most expensive chair in the building. There were some issues and I called and called and called and could never get a response. NEVER AGAIN.

In the past year, Fabric Town has installed new hardwood floors, bathroom tile & shower and most…read morerecently our new gorgeous kitchen back splash. We could not be any happier! The jobs were completed efficiently and very professionally. Their team paid attention to every detail and also made excellent recommendations for us! We will not shop elsewhere. Their selection and professionalism is second to none! We highly recommend Fabric Town. --Renee R.

I requested a quote for gutter cleaning, and I was promised an inspection that day. I never got a…read morecall back. I left voicemails three more times and never and my call returned.

Joe was quick to respond, followed up on his appointments, and did a great job on our roof and…read moregutter guards.

Sorry, I know this is late, but Google apparently wouldn't let me write ANOTHER review for Alford,…read moreso here it goes. I called up Alford days after my install because I had water coming up through the valve they installed on the system. To say the least, I was stressed about it. Alford sent over a young man named Jason Berry to check it out and he very quickly determined that some gravel around the valve was blocking the flow of water. He cleared out the gravel and then tested the system with my garden hose and water started immediately flowing into my sump pit! Problem solved! Stress over! Thank you Jason for a job well done!

I got in contact with Alford when looking into getting my crawlspace encapsulated in March. After…read moreinspecting the crawlspace, the news was not good. I was quoted a couple of packages in the $28-$31k range, was offered a $3k discount if I signed that day. I was not going to do that. I mentioned other issues that were contributing factors and mentioned multiple stages. He mentioned fees for multiple visits; he wasn't sure He left after telling me that I would hear from the Account Manager soon. I then began addressing the main cause of the issues in the crawlspace - the gutters. I did also get another quote on the first part of the job - the cleanup - and contracted for that based on $$. At various times I received form E-Mails from my Account Manager asking if I was ready to get started on my project. So, on April 22nd, I responded to one of the E-Mails. I outlined what was being done on my project, the timeline, what still needed to be done, and offered them the opportunity to quote on what was left. I got crickets; no response. Today I got the same form E-Mail. I am going to unsubscribe. (And yes, I could have called, but I don't do phone well.) I suspect the work would have been top notch, but this left me - personally - feeling like no one cared about my house and it's REAL issues. You decide for yourself; I am simply sharing my experience.