Chris is the only guy to use for masonry. Rebuilt two front steps for me, and they look great…read more Great clean up. Great guy and crew.

I am so pleased with the rebuild of our chimney. They had a plan and look organized. Cleanup was…read moreextremely thorough. Pricing was comparable to simple parging. They were friendly, and Chris was flexible beyond expectations. I have already invited them back for more work in the Spring.

The customer service at Steps Plus is horrible. I called to get a quote for my business for…read morefencing/hand railings. The woman on the other line quickly became irate because I asked if they would install an existing hand rail. It was just a simple question. I was hoping for some help because my business recently burned down, which I told her, but she proceeded to yell at me for not knowing what services they offer. I think they could have delivered the same message in a nicer way. I likely would have purchased their product if I had been treated with respect. Also, the first time I called they picked up the phone and hung up. It appears they are avoiding phone calls.

Terrible experience from start to finish. We had a back step installed which we were never notified…read moreahead of time that it was coming, they just came with the step. The delivery man got annoyed with us that we didn't have our vinyl fence taken apart so that they could even get it in our yard. I let him know we were never even notified they were coming. He left annoyed and took my step with him. They eventually came back a week or so later and were able to install it. After it was installed, it initially looked nice but started to chip apart on top almost immediately. We called Steps Plus multiple times. Someone came out and looked at the step and accused us of using salt or something on the step that would cause chipping. That was never the case as it was a back step that only our dogs used in the winter. We never salted it ever as we didn't want our dogs to ingest the salt. A week later we got a bill in the mail saying if we wanted it resurfaced it would be over $200. It was only a few months old! I called back and spoke to a woman named Judy I believe and explained the full situation. She was very apologetic and offered to replace the entire step for free as there was clearly an issue in the concrete and a "bandaid" repair wasn't going to be best in the long run. She said she would put in the order and contact us when it was ready. Well that was June 2019. It's now May 2020. We never heard from them again and we still have our faulty step. Completely ridiculous, don't spend a dime here.

Maksi's Masonry goes above and beyond in quality of their work, price and resourcefulness of…read moresolving problems. I called them to revamp the egress to my basement. The brickwork is a stunning feature to my fully finished basement. The owner is extremely talented, honest and a true artisan.

From the owner: Maksi's Masonry Corp provides Masonry, Concrete, Chimney Repair and Restoration, Stone and…read moreRetaining Walls, Patios, Foundations to the Syracuse, New York area.

I was more than pleased with Mr. Murphy's prompt and professional service. My project was…read morecompleted within two days of my acceptance of the very reasonable quote. The repair was expertly performed and the worksite was left tidier than he found it. He was more than willing to expand his service area to include me.

DON'T HIRE THIS GUY! Eddie gets one star for responding quickly & 1 star for actually doing work,…read morehowever, the quality of his work is horrible. Here's why : 1- I was grossly overcharged. I paid $600 for a $200 job. 2- His work is messy, careless & unprofessional. He actually embedded leaves & encased root systems of my hostas growing near the porch into the foundation he repaired. He left concrete-laden hand prints all over my newly painted siding & fresh concrete all over my brick patio. 3- He told me I could paint the repair the next day when in fact concrete needs to cure for 30 days before sealing. 4- DOES NOT GUARANTEE HIS WORK which means no recourse for the consumer. I would NEVER recommend this man to anyone!