I spend over £300 on a monthly basis with this firm my bank statements can proof this. The taxis drivers are not the problem it's the controllers , all calls are recorded so the owner should listen to every call I've made and will understand that it's the controller with the attitude. They are rude they try to put words into your mouth. When I asked who the governor is I was told it was a male I need to speak to and he is in every morning from 9.30 however, when I called to complain and also request him to listen to all my calls that way he would hear the appalling attitude from staff, instead I was lied to by a female who stated she was the manager, when actually she was one of the controllers that I was going to complain about . I simply stated that I was told the owner is a male she then accused me of being sexist and put the phone down on me . Don't use them you be better off with a Uber or value cars at least you won't get abused. read more