I have been having problems with my transmission for years. Eventually, it got worse and I had to…read moredo something about it. I called them a few years ago and they said it was some parts inside the transmission. Anyway, I procrastinated about it. So, I called them a few weeks ago and they said to bring it by and they would hook a small handheld machine to it and check the codes. The mechanic said it was 4 or 5 solenoids inside that needed to be replaced. He said he has done lots of repairs on this issue and that he could fix it. Anyway, he fixed my transmission problem and I am very glad that I brought my car here for him to fix it. I highly recommend this mechanic if your transmission is not changing over like it is supposed to.

From the owner: More than 30 years of experience. Treat your car or truck like the investment it is by bringing it…read moreto our team of seasoned automotive professionals. You can rely on us for prompt and reliable care every time. When your vehicle is out of commission.

I had flat tire issue today and called this company before I headed over. The staff was super…read morefriendly and knowledgeable. When I got there, the time taken to fix my issue was short and the staff also cleaned my trunk with all my mess of spare tire and tools that I was trying to put on the spare one myself. He put everything back in place and replaced me some new paper foot mat. Lastly, the price was very affordable. Their labor fee and new tire price were very competitive to all other local stores. I would give them 6 stars or above if I could.

Great service at a fair price with honest and upfront pricing. Would highly recommend to all my…read morefriends and family.

DO NOT GO HERE!! Tech was working on my vehicle and was…read morecareless. I have a vinyl wrap on my car and he dinged my door causing the wrap to rip and scratch a few spots. Now I've gotta get the door rewrapped. Multiple grease spots on my door and bumper due to dirty hands. Steering wheel had oil and grease on it. Absolutely ridiculous Along with a few small requests I had given to the team member at the front. Like "can you torque my lugs down & on the passenger side my skid plate is falling off, can you please zip tie it back up" neither of these things were done. The excuse for the lug nuts was "the technician did not have a torque wrench...." And when I asked about the skid plate the front desk team member apologized and said he forgot to tell the technician. He handed me zip ties and I went down the road to grease monkey where I was kindly greeted and they zip tied my skid plate for me and didn't charge. I will be pursuing a claim with you guys and will recommend to all my family and friends to never give service to Firestone. Absolutely livid P.S I am a 6 year ASE certified technician. I worked very hard for my certifications and worked in multiple shops and have worked in the customer service side of these shops and the way I was treated at this location is unacceptable. UPDATE: This incident happened Monday July 10th. I immediately went back to the shop and had the manager write down my information and was told the district manager would reach out to me for a refund & to file a claim. I also same day submitted a claim over the phone. It is now Thursday July 13th and have heard absolutely nothing. Great to see that a big company like this is taking huge steps to get this resolved...

I scheduled an appointment online the same morning as my appointment. When I got to Goodyear, they…read moresaid that they had a big job coming that afternoon and that they were going to quickly get to my vehicle so that I wouldn't have to wait. Lorenzo, the store manager, helped me. He was most helpful and went above and beyond. I've been to other places in Cleveland where the customer service left much to be desired, but Goodyear was on top of everything. Very thankful for Lorenzo and the workers.

Very dependable Auto repairs. Have always been super pleased with the service provided by Poynor's…read moreAuto.

Red wine has old cars and trucks here that they sell used parts off of. So, it's pretty much a…read moresalvage yard. The service here is ok but they won't deal with you on prices. It's been my experience is that if they want your business, that they will come down. We needed a front part of my fathers car and it did work . But, they made me buy another part we didn't need. Now that will go in the barn as we don't need it. It did work though.

When I bought my 2025 Explorer in October last year I was ecstatic! My salesman, Ricky Brown, was…read moreamazing. I got everything I wanted in the deal, fantastic trade in value, amazing interest rate, and monthly payments that would not break the bank. Fast forward to mid November when my service engine light came on...that is when the nightmare began! It took the Service Department 2 weeks with zero communication from them to fix the problem. I was told it was mice damage, one had chewed through the wiring. As soon as I got home that day I called my contracted exterminator who came out the next day and found absolutely zero evidence of mice inside or outside of my home! Fast forward to March 2025, my brand new vehicle left me stranded and I had to call roadside assist. No one every actually communicated to me what the problem or fix was. On trying to speak with someone last week my phone call repeatedly kept rerouting through the receptionist because no one in the Service Department was answering. By the time I did finally get someone on the phone I immediately told him who I was and what I was calling about. He got extremely belligerant and kept talking over me, to the point I lost my cool and told him to go F himself and hung up. This special little man took the time and effort to call me back "to return the favor". Needless to say I did not give the satisfaction. The second he said favor I knew where it was going. Imagine my surprise on learning it was David, the Manager!! On contacting Ford Customer Care I found out that Service Letters had gone to all dealerships in September about updating the ABS and gear shift modules. That should have been done before I ever drove of the lot with my new vehicle, but it was not. Nor was it done at the next service, which led to the third service! The incompetence of Cannon Ford of Cleveland's Service Department is the reason my gear shift module failed and I was left stranded. My husband will be shopping for an F150 in June, but you can be very sure that we will not be purchasing it from this dealership. All of our future business, sales and service will go to Kirks Brothers.

Bad service and bad people, quoted me 8.4k for a transmission replacement, what a bunch of jokers…read more if you break down in the delta avoid any business under the cannon banner its a mark of incompetents. The towing company that brought me to this place was friendlier and didn't play games with people just because they are out of state and thought they could try to get a ridiculous price for a repair that at the higher end costs around 5k

Car Pros Mobile Mechanic failed to complete a paid brake service job. I gave him an opportunity to…read moredo the right thing and correct the problem - after 8 attempts / promises to redo the job, he still did not honor his promise. I had to pay for the services twice. I have used him before and did not have any problem with his work and even tried to patronize his work by referrals. This is an unprofessional conduct and WRONG. Loyalty and providing quality service is importance to customers. Beware

Carzell arrived when he said he would, figured out what was wrong, clearly explained the problem…read moreand what he would do, fixed the problem, and charged a very reasonable price.