I hired HBC Roofing, managed by Mr. Leo Cerda, for a full roof replacement. The quote provided was…read moregood, and the team came out on September 4, 2025, to begin the work. By September 6, the job was completed, including tear-off, underlayment, shingles, and cleanup. Mr. Cerda followed up with photos of the finished roof, which looked excellent. From a workmanship and scheduling standpoint, the roof itself was done efficiently and turned out very well. However, during installation, a roofing nail punctured the main PEX water line. This led to a water leak into a bedroom closet that was only discovered hours later on September 6. A plumber confirmed on September 7 that the leak was caused by a nail through the pipe, which resulted in water damage, missing insulation, and a cut-out in the ceiling after the PEX pipe repair. I notified Mr. Cerda on September 8. He initially stated he wanted to help resolve the issue, possibly by having himself and his employees come and repair the ceiling in return for an online review. Unfortunately, after that first conversation, communication broke down. Despite multiple follow-ups via text message on September 12, 14, 22, 26, I received no response until my final message on September 29th when I notified him I was going to submit the review, at which point I was told he had been unable to find anyone to repair the ceiling and that I was welcome to submit a review. As of October 3rd I have contracted out a company to fix my ceiling and install new insulation. No apology or alternative resolution has been offered. Positives: Competitive pricing, timely completion, and a high-quality roof installation. Negatives: Damage occurred during the project, and the follow-up response was poor. Lack of accountability and communication left me with unresolved damages, repairs and additional costs. While the finished roof itself is solid, potential customers should be aware of my experience regarding responsibility for incidental damage and post-project communication.

John's customer service was top-notch from inspection to quote to completion! He was friendly,…read moreknowledgeable, and responsive. The roofers were professional and on time from start to finish. Clean-up was impeccable! We're very happy with our new roof, the reasonable price and the life-time warranty. HCB is one of the most honest and fair companies we've had the pleasure of doing business with. Highly recommend!!

This company did an EXCELLENT JOB on my ROOF. Highly Recommend. Very detailed and clean. All my…read morequestions were answered especially on the Warranty. Thank you very much John.

Unfortunately these guys are not reliable. I called them today, to clean my mini-split and spoke to…read moresome guy by the name of Ruben, He said he would be here at 7. I asked him to call about 630 to confirm and he never called much less show-up. I don't know what kinda customer service training is required on HVAC certifications, but the most frustrating thing to do to a possible future customer is to, say your gonna call them, have him wait, and not even answer the phone. I seriously gottta reach out to this guys instructor and let him know about the customer service he's providing when people need him the most. How much could it cost, to say, sorry i'm very busy, I had an emergency, no prob, but with all the technology, you can't even send a text! Sorry that's not acceptable yelp should remove you from their list if you can't do your job. I'm not hiding, call me let's talk Arnold Laurel 956 2061830

Excellent, prompt, reasonable, professional. I found a reliable and competent HVAC service…read more Strongly recommend.

They came out and Leveled my home and my shed, and they did a Great job for a reasonable price.I…read moredefinitely would recommend them to anybody.

Today I met Bri in returns, an extremely helpful and enthusiastic employee. She demonstrated great…read moreattention to detail when taking inventory of my returns and refund. She greeted me with a smile all employees should have to welcome us to the store and also asked if I need help with anything else. Thank you Bri!

me quebraron mi mueble, le quitaron las protecciones que tenia y lo Aventaron, y no quisieron…read morereponerlo en mieble tiene un costo de 2000 dlls

Outstanding job. Scheduling was easy. They communicated with me throughout the day so I knew when…read moreto expect them. The two young men they sent worked extremely hard and quickly. They did not waste time and were absolute professionals. The value for the money was well worth it, I cannot recommend them enough.

Best electrician in town!! Offers great prices and excellent service. No job too big or too small!read more