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    McAllen Valley Roofing

    5.0 (1 review)
    Open Open 24 hours

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    Services - McAllen Valley Roofing

    Gutter addition

    Gutter cleaning

    Gutter installation

    9 More Services

    Gutter repair

    Gutter replacement

    Roof cleaning

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Skylight installation

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    Ask the Community - McAllen Valley Roofing

    HBC Roofing

    HBC Roofing

    (2 reviews)

    I hired HBC Roofing, managed by Mr. Leo Cerda, for a full roof replacement. The quote provided was…read moregood, and the team came out on September 4, 2025, to begin the work. By September 6, the job was completed, including tear-off, underlayment, shingles, and cleanup. Mr. Cerda followed up with photos of the finished roof, which looked excellent. From a workmanship and scheduling standpoint, the roof itself was done efficiently and turned out very well. However, during installation, a roofing nail punctured the main PEX water line. This led to a water leak into a bedroom closet that was only discovered hours later on September 6. A plumber confirmed on September 7 that the leak was caused by a nail through the pipe, which resulted in water damage, missing insulation, and a cut-out in the ceiling after the PEX pipe repair. I notified Mr. Cerda on September 8. He initially stated he wanted to help resolve the issue, possibly by having himself and his employees come and repair the ceiling in return for an online review. Unfortunately, after that first conversation, communication broke down. Despite multiple follow-ups via text message on September 12, 14, 22, 26, I received no response until my final message on September 29th when I notified him I was going to submit the review, at which point I was told he had been unable to find anyone to repair the ceiling and that I was welcome to submit a review. As of October 3rd I have contracted out a company to fix my ceiling and install new insulation. No apology or alternative resolution has been offered. Positives: Competitive pricing, timely completion, and a high-quality roof installation. Negatives: Damage occurred during the project, and the follow-up response was poor. Lack of accountability and communication left me with unresolved damages, repairs and additional costs. While the finished roof itself is solid, potential customers should be aware of my experience regarding responsibility for incidental damage and post-project communication.

    John's customer service was top-notch from inspection to quote to completion! He was friendly,…read moreknowledgeable, and responsive. The roofers were professional and on time from start to finish. Clean-up was impeccable! We're very happy with our new roof, the reasonable price and the life-time warranty. HCB is one of the most honest and fair companies we've had the pleasure of doing business with. Highly recommend!!

    McAllen Valley Roofing - roofing - Updated May 2026

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