I cannot tell you how awful this place is. After my daughter rented what she was told was a climate…read morecontrolled storage unit, we came back at the end of the summer to find everything covered in mold. Everything had to be thrown away. We paid $300 for her items to be ruined. We had to replace everything and after communication with the company, the only thing they offered us was a $50 gift card. Do not use this place.,

One of THE WORST Experiences. I won't rate this business on their storage units but I will rate…read morethem on their services related to U-haul. I have used them a few times and this last time is it. No accountability, no communication. When you make a reservation and equipment is supposed to be there. Only when you show up, no equipment in sight. Speak to one of the desk clerks and they simply shove a 1-800 number in your face and shrug. Had someone simply notified me via phone or email (as they are required to by U-Haul), I could have made other arrangements in both cases. What a TERRIBLE way to run a business! AVOID this place if you have to use U-Haul.

I would give zero stars if possible. I started out by renting this unit in May. I called to confirm…read morethat I would absolutely be able to receive my gate code for 24 hour access. Despite doing this I was unable to get in with the code following the instructions that were provided to me. I tried both the original code and the number I changed it to. This resulted in me having to stand at the gate waiting for a callback that never came from this supposed wonderful manager while the sun was setting. I had to move all my items to my unit through a gap in the gate because I had no other choice. When I came to clear it out I was able to get in finally. I called to cancel and was informed of the 30 day notice. I gave my 30 day notice even though I wanted it to be completely canceled by the time the end of the month came so I would not be charged for an empty unit at September. I was not informed of the 30 day notice by anyone but I may not have read the fine print. Now it comes October and despite asking for them to cancel my account they're trying to charge me again. I keep getting an answering service that says they will have them call me back but no one ever calls me back. I do not live locally any longer and therefore I don't have the time to just drive by and receive this AMAZING customer service other people are getting. Now I'm just waiting for some reply from the elusive Alex who is soooo wonderful. This has been A TERRIBLE and overpriced experience.

Thank you for answering all my questions and even giving guidance on questions we didn't even know…read moreto ask! Your speedy response time is amazing! Also, the lot is a great location (and super nice!) to all the fun things to do in upstate SC! Boating, camping and even tailgating! Quick retrieval for the rig and boat! Makes taking a short retreat easier than ever! Thank you!

From the owner: NOW OPEN! Creekside Storage Solutions is a locally owned and operated storage facility in Liberty,…read moreSouth Carolina, offering secure open air and covered spaces for boats, RVs, and oversized vehicles. We serve residents of Liberty and surrounding Upstate South Carolina communities with flexible monthly rentals in multiple site sizes: 30ft, 40ft, 50ft, and 70ft. Our facility is designed to meet a range of storage needs. Our mission is to provide a dependable, accessible solution for vehicle owners seeking peace of mind and room to store their investments. We prioritize clear communication, straightforward pricing, and a well-maintained property that reflects our commitment to quality and care. Whether you're storing a recreational vehicle, a fishing boat, or a work trailer, we offer a convenient location, flexible options, and reliable service for all your large vehicle storage needs.

We really liked this place at first, but then they basically robbed us of $200 because they did not…read morecheck their email and processed another months payment despite the fact we did not use the space. You would think they would have been cooperative as we tried to come to an agreement about a partial refund, but instead they were rude and hateful. Choose another place who aren't just out to steal your money. Follow up. She wrote the comment below to try to distract you. She did know me and my husband (it was under his name) and continued to do nothing to rectify the situation, so don't be fooled by what is written below.

Janet at Bonus room storage has helped us consistently while we lived out of state and my sister…read morehas been taking care of things locally. Janet made me feel I was the only customer. No detail too small or large.This is the ONLY storage I would use in this area! Thank you so much!