I was honestly going to leave a bad review. I ordered some food, and it took 10min for someone to…read moreeven start it. I wasn't too happy.
However, the girl walked up to me, said I could get a free drink, and apologized for the wait. Perfect. Thank you. You just turned my mood around 180°.
However, when I picked up the food, she apologized again, and said have a nice day. Awesome. You, too.
I ordered a small fry, I got a massive number of fries. I ordered a double roasted chicken sandwich... yum, and huge! Anyways, that is to say she hooked me up for the delay, which was greatly appreciated, she was very polite and apologetic, and the food was great.
Despite the initial delay (it happens), 5/5.