I had found a tenant for my property in Broughty Ferry as I was moving abroad. I decided shortly afterwards that due to physical absence I should consider a management service to make life easier ,so I signed up to 9% Property Management. The tenant I had found turned out to be a disaster and non payer after the first month. Despite this being my own mistake and oversight, Allen at 9% handled the nightmare as if I had been a longstanding client. He acted at every stage of the nightmare with such professionalism, care and diligence and turned out to be an absolute godsend. He took on the stress of the event and handled all legalities promptly, keeping me informed every step of the way. He could not have managed this horrendous situation any better. Now those days are behind us, Allen has continued to manage my property in a thorough and impressive way and I almost feel that his attention to detail goes above and beyond the call of duty and is a fair and thoroughly decent guy. I now realise how ridiculous it would have been had I tried to manage the property myself. In fact, its never been in such a good state of repair and Allen keeps me frequently in the loop that I have such peace of mind. Thank you Allen and all the best to 9%. I might have had a bad start to renting out property but thankfully I have landed lucky in the end!! read more

Hi, Just a brief note on experiences with 9%. Found them on internet when looking to let a small property in Dundee. had previous replies (eventually ) from the big boys and found them wanting too high a percentage for what they offered, decided to give 9% an email and got response same day. made contact with Allen in Dundee and arranged appointment at flat. Went well, very impressed with Allens local knowledge, decided there and then to go ahead, photos taken , prop on web site quickly, Allen sifted thru enquiries and sent me 3 to look at. Recommendation taken and paperwork signed up. Guided thru 'other' things to take care of such as gas regs, inspections a few certificates etc needed by landlords. Had someone signed up real quick and has gone real smooth for first year Tennant happy, small enquiries dealt with by 9% without bothering me with Allen advising after things sorted out. All important . financial payments have arrived on time every month, all down to selection of good tennant and good attention by 9%. All in all I have recommended to a friend who has also been impressed, and I will use for next prop. 10/10 read more

My flat mate and I were moving out of student residences and wanted to rent a flat for the first time. 9% Property Management are extremely professional and a very reliable company. Allen spent time getting to know my flat mate and I and was patient when answering all of our 'first time renters' questions. He helped us to fill out all necessary documentation and explained everything in a simple and easy to understand way. It is nice to know when dealing with a company that there is always someone available to contact should you ever need help. If ever any problems have occurred, Allen has ensured everything is sorted the same day if not ASAP. I would not hesitate to highly recommend 9% Property Management to wishing to rent a flat. read more

As I was unable to get my house sold before moving abroad, I decided to take it off the market and rent it out instead. I met with a few agents, but decided that 9% was going to offer me the best service at the best price. Allen makes a very good first impression and has provided an excellent service for the past 10 months! I can quite happily forget all about the house, knowing that should any issue arise Allen will contact me promptly and deal with it in an extremely professional manner. I have not had a single problem great communication, rent paid direct to my account, very professional and knowledgeable agent. I would not hesiate to recommend 9% Property Management to anyone looking to rent out their property. Lynne read more

I have used 9% for over a year. They were quick to reply, showed enthusiasm for becoming my agent, came to the property and gave a power point presentation, showed all the fees (remarkable competetive prices, no hidden fees at all) and were able to provide ample references from other landlords who were happy to recommend. Once the contract was signed, I am delighted to say that the effort and professionalism never faded in the slightest. All problems with the property have been sorted very satisfactorily. The tennant selection went very smoothly and the property is yet to be unoccupied and very well kept. I would happily recommend to other landlords, you pay a smaller fee and get a better service. read more

As a landlord, 9% Property Management have been excellent. 9% have worked with me for what I want from letting out my property with regards to tenants and the value I should charge for rent etc. They have given me really helpful advice when required, especially since It's the first and only flat I own. I live in South England and my flat is in Dundee, yet I still feel perfectly secure that everything is in good hands. Allen has been fantastic at keeping in touch and replies extremely quickly if I have any questions or anxieties, always putsting my mind at rest. When one tenant moved out, there were no months where the flat was empty. Very happy with 9% Property Management. Mark read more

I was a tenant in Dundee, West End, for one year. As a postgraduate student at this time, I was looking for a quiet, nice and lovely flat. From the beginning until the end everything was perfect. A nice and friendly landlord who helped very guickly in any situation. After one year of being a client I can recommend Allen from 9% property management in any way. A nice flat, in a good condition ( with good value for money ) and a very good landlord, so that I never had a problem and could totally concentrate on my studies. Cheers for the nice year with Allen as my landlord. I can recommend him in any way. read more

I have been with 9% Property management for over 18 months now and they have been nothing but excellent. In this time we have had issues with the building as well as the tennants which has required Allen to work above and beyond his duties as my agent. As I am abroad it is great to know that my property is in safe hands and that I will only be contacted when there are any issues to resolve. As well as this Allen is very approacable and easy to contact, he is extrememly professional and a credit to the 9% property management team. read more

I had no prior experience of renting a property and appreciated the very thorough and professional introductory meeting with 9%. For the last 6 months 9% have been in charge of letting my property and I feel secure that my property is being looked after and is in safe hands. 9% have always been very efficient and quick to respond to any of my queries, regardless of how small or insignificant they may seem. I would reccommend 9% to anyone looking to rent out their property using a letting agent. Gillian Dundee read more

We are in our 7 month of our Tenancy and have found 9% Property Management to give a service that is second to none. From initial viewing on day 1 until move in day was handled with excellent customer service and professionalism from Allen Smith in Dundee We had issues regarding the house at the start of tenancy which was dealt with in a prompt and professional manner. 9% Property Management are an excellent all round letting agent and highly recommended. Andy and Debbie Many thanks Allen read more

I have always felt very supported from 9 % throughout the whole process of renting out my flat. As a complete newbie to the whole landlord experience, Allen was very efficient and very supportive. As I am overseas I have the peace of mind that my property is being looked after and is one less thing to worry about being away from home. I have and would continue to recommend Allen and 9% to friends and family, as the company has been very efficient and professional throughout. read more

I have been using 9% as an agent for over a year now and have to say that it has been one of the best business decision I have ever made. Since the first contact, simply asking for information (some agencies didn't even respond) they have been professional, prompt and completely trustworthy in every decision that has been made. I cannot praise 9% highly enough and feel very confident relying on this agency to act in everyone's best interest. read more

This let was our first contact with agents outside of the local authority organisation so we were novices in this field. However our landlord had selected 9% to oversee everything and it turned out to be a very pleasant, no hassle experience due to the service provided by Allan, and I would highly recommend 9% Property Management to any one who requires letting, buying or any property related services. read more

We have rented a flat in Broughty Ferry via 9% for nearly 2 years. We have found them by far to be the most professional company we have dealt with, and their service is first class. Allen deals with any issues very quickly and efficiently. We would wholeheartedly recommend 9% to any prospective tenant or landlord. Karen & David read more

I have always found 9% property management to be professional and efficient in managing my property. Everything has always been very straight-forward from lining up viewings, managing the property and sorting out the paperwork. I would highly recommend them to anyone considering letting property in the Dundee area. Gerry read more

I live abroad but rent out my flat in Dundee using 9%. Was recommended by a friend and certainly not disappointed. The initial set-up was quick and painless and I was given great advice on where to buy / setting myself up etc. The cheapest I found and all problems are dealt with quickly. Highly recommended read more

We have been using 9% for 6 months now and are extremely happy with them. Allen couldn't have been more helpful and right from the start, things have been running smoothly. I would have no hesitation in recommending Allen and his company to anyone who is looking for a good agent. read more

have been renting my flat for just under a year now & have found the service offered by Allen @ 9% Property Management to be excellent. Very helpful & quick to respond to any queries / issues, would strongly recommend to any tenant / landlord. read more

I would not hesitate to recommend 9%. Allen has gone out of his way to be most helpful and resolve all the issues I had with my property and the tenant. I have recommended 9% to a colleague thinking of using a Lettings agency. read more