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    2 years ago

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    Shell - Jacksons Convenience Store

    Shell

    (5 reviews)

    $$

    This is a mid-price Shell station in Kirkland. There are cheaper stations nearby, but it is less…read moreexpensive than gas stations in Bellevue. It is close to I-405 and it is across the street from Metropolitan Market. It is a standard gas station with a Jacksons convenience store. I am fine with paying a little more for location if I do not have to travel so far to fill up.

    RUDE, UNPROFESSIONAL EMPLOYEE - I just spent$75 to fill my gas tank and had my kids in the car 17…read moreand 11. My daughter wanted to get some gum so went inside the gas station to buy gum while I finished pumping. Once finished, I pulled out of my spot to free it up for other customers while I waited for my daughter. I pulled slightly in front of the front door of the gas station store. I was not blocking the entrance OR the driveway for other cars to pull through. There was more than enough room for another car to pass thru and then some. There was a long line in the store (kids buying slurpees) and I was watching my daughter and waiting with my windows open. An employee named SYED came up to my car and immediately started yelling at me (while throwing his hands up in the air) "WHY WOULD YOU PARK YOUR CAR HERE? WHAT ARE YOU DONG?". I replied nicely with "I just got gas and am waiting for my daughter to buy some gum in your store, she is in line." From there, SYED began berating me: "YOU CANNOT BLOCK MY DRIVEWAY, YOU CANNOT BLOCK MY ENTRANCE YOU NEED TO MOVE YOUR CAR, YOU CANNOT PARK HERE!!!!" I told SYED that I was not parked and just waiting for my daughter who will be done in less than a minute. I told him I am not blocking anyone from his store nor driveway. He continued to argue with me that I was parked and it was illegal. He made my daughter uncomfortable since he was yelling thru her window at me. Trivial stuff I know...... but hey, I am your customer SYED. I have been coming to this station at times for 15 years. If you simple asked in a nice manner ....... " hi Miss, would you mind pulling your car up a bit, I like to keep more space from my front door", I would of said sure. Yelling and berating your customer as your first form of communication is not professional. Also, you need to brush up on "parked" vs. "waiting". Will never buy gas from your store again.

    Circle K - Entrance

    Circle K

    (8 reviews)

    It's no secret this Circle K needs some help. I'll lay it out here along with its positives…read more The Circle K is convenient on my route between job sites and right now a promotion gives me some cash back if I make in store purchases. The biggest perk here is that the fuel here is the cheapest around. After that though this Circle K is just sad. The pumps are very fickle. You have to be so gentle when you press the lever to get it pumping, it's so hard to latch it so you can pump hands free. This is of course if the pumps are working, in my first visit the pumps were just down due to some sort of power problem for about 15 minutes me and other customers waited it out for them to come back on. A woman who was waiting, said it happened the previous week she was there. It looks a bit rough around the edges, the road sign that tells you how much fuel is as you drive by it, is out and has been out for weeks. The systems all look old and when I went inside this visit, there was not hot food. No breakfast sandwiches or muffins or anything. They entice you with posters and advertisements but there is hardly anything in stock. Oh, and the soda machine is out of order with a little paper sign. Even the attendant looked sad. Again, cheap fuel, but just a sad Circle K, badly needs a renovation.

    Cheap gas - Check Best discount in town? - Check…read more Worst Customer Service and predatory misconduct - Check!! Why 1-star? The staff. Every time I come to this store, there is something broken or priced incorrectly. BIG sign saying. .79 any size drink. Guy rings up drink, .99. I explain that the math is off. Guy explains, "Nope, sign is just misleading; it's actually more." First off, who starts a conversation like that? After some mild back-and-forth, I realized I had to sign up for the Innercircle plan (Found out on my own); zero client education from the cashier at all. Just attitude. Signed up for Innercircle, price self-corrected, gave cash, guy THREW the change at me. Never raised my voice, never was rude, just simply said I was confused and didn't fully understand why, and when I found out, instructed them on how to adjust accordingly per the instructions, and THEY were upset because they couldn't upsell me. Not the first time this has happened here. Always a different kind of plan or service, but ZERO education on how to use them correctly. Even when they know the answer, they hope you do not! Check your receipts, folks.

    76 - servicestations - Updated September 2026

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