The staff were amazing and the whale sightings were spectacular! Highly recommend!!! Everything was perfect from start to finish!

This was an amazing experience from start to finish. I have been on many whale watchers and, while it is always great to see a whale, there are certainly other things that make the overall experience great. Tickets were reasonably priced. We used Groupon and had no issues. The ticket booth was clearly marked and they had a cute photo area for before boarding. The website has great directions for parking, what to wear, and other helpful tips. The naturalist on board was fantastic and talked for the majority of the trip, sharing so much information about the wildlife and the surrounding area. We loved the historical facts about the region. There were snacks and drinks on board. I was pleasantly surprised to be able to have a Sam Adams Oktoberfest. We could also use a card to pay which was great because we forgot cash The crew on board was fantastic and super attentive to guests. There were a few people on board who were a tad sea sick and the crew was there to help! I thought this was a really nice to touch that they tried to provide support and tips for easing that woozy feeling. We saw whales! There were approximately 5 separate whales and two species. Before we left the dock we saw a seal in the harbor. read more

I cannot say enough good things about this organization. After two miserable whale watch tours in Boston with the New England aquarium, we decided to try to recover our whale-centered visit to Massachusetts with a trip to Gloucester in hopes of actually seeing some whales. We were blown away and wish we had just stayed in Gloucester the whole time, taking multiple cruises with 7 Seas. The captain was so knowledgeable and positioned the boat so that everyone had a chance to see the marine wildlife. He was obviously communicating with other whale tour operators to locate wildlife and give us the best experience. Our naturalist was so kind and so knowledgeable. The boat was much smaller than the Boston one, and was FAR less crowded, which just made for a much better experience. And we went from seeing 0-1 whales per trip in Boston to seeing FIVE different whales and TWO basking sharks with 7 Seas. It was an awesome time, and the contrast between this tour operator and the Boston one was stark. We had a blast; our vacation was saved; and we will highly recommend 7 Seas to anyone who is coming to the area in hopes of seeing whales! read more

7 Seas Whale Watch - Humpback whale - Whale Watching Tours Near Me - Gloucester, Massachusetts

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Disappointed, we drove hundreds of miles to see the whales and we cancel our other activities to see the whales on Friday we booked our tour since we were just passing through Massachusetts everyone recommended, we see the whales. We received a call Friday from the Tour office saying the whale watching tour was cancelled, and we can reschedule for another day or refund. We had to get the refund since we were just here for the day Friday. Disappointed we didn't get to see any whales it was too late to make other arrangements with another tour. We called another tour Company they were fully booked and still running. read more

Our whale watch got canceled due to weather, so my review is based on the customer service related to that. They called and let me know about the cancellation the afternoon before the day of our tour and explained that the seas were very rough and the captain didn't feel the tour would be as safe as it could be. They offered a reschedule or refund. We had to select the latter because of our schedule, but if we are ever back in Boston we'll try again. They were very kind on the phone and prompt with the refund. We went to the Boston Naval Yard to see the USS Constitution and the USS Cassin Young that afternoon instead. The park ranger at the Cassin Young said they had only just opened it for tours a few minutes prior because the water had been too rough earlier in the day, so it sounds like the Captain's assessment was spot on and he spared us a dicey day at sea. read more

I would love to say that I experienced a great whale watching tour with this operator as so many of these other reviewers did. Unfortunately my experience with them (and gripe) is of an administrative nature. The day before our tour was scheduled, they emailed to say the tour was cancelled due to unsafe sea conditions. Disappointing but understandable. The email offered either a refund or reschedule. We don't live in Massachusetts and were only up for a long weekend; the cancelled tour had been scheduled for our last day there, so rescheduling is not an option for us. I replied to the email explaining this and requesting a refund. I originally purchased my ticket through Groupon and told them this, and they told me I'd need to go to Groupon for my refund. The Groupon deal was non-refundable and they explained it's because the money goes immediately to the merchant, so Groupon told me I would need to go to 7 Seas for the refund. I explained all this to 7 Seas but they maintained their position that I would have to go through Groupon for my refund. They have my money, not Groupon!! They still have my money and refuse to give it back. This is NOT good business practice. I am very disappointed in their lack of action and accountability. In short, if you are fortunate enough to have weather conditions go your way, I'm sure you'll have a great experience with them. If not, buyer beware. read more

We had a great trip and was able to follow a whale on our trip out. The crew had reached out to other tour boats to let them know since it's been a difficult summer for sightings. Highly recommend! I saw a comment about safety communication. This was lacking but the crew was open to questions if there were concerns. read more

Informative commentary led by on-board naturalist. Bathrooms were not bad. Snacks & alcohol on board. Seating available inside & outside boat entire ride. Expensive but worth it for a special family experience. read more

This was spectacular!!! We did the afternoon adventure. The weather was amazing. The boat was clean, bathrooms were clean. They had snacks and beer and wine. The lady that did all the talking was fun, interesting and very knowledgeable. We saw lots of humpback whales, and we got a rare siting of a school of white belly dolphins. I highly recommend!! read more

7 Seas Whale Watch - The deep decent - Whale Watching Tours Near Me - Gloucester, Massachusetts

I hope we can come again if we have a chance, the whale watch from the boat was a nice view from start to finish.

I had an amazing time with the crew. They are very passionate about whale watching that they also wore outfits that were on theme. We saw 16+ whales and more that were seen for the first time. read more

What a wonderful, amazing trip. Saw Fin Whales and Humpback Whales, including a mom and baby feet from the boat. Naturalist kept everyone engaged and was very knowledgeable. Can not recommend enough. Boat was roomy and comfortable. read more

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Amazing, awesome, exciting experience with 7 Seas Whale Watch!!! Everything was perfect. I used the Groupon deal and went on 1pm boat to watch the whales. The weather was perfect. While going up, we saw hundreds of dolphins! The boat driver gave us enough chances to watch them, took couple of rounds near the dolphins. Then after few minutes, we saw a sunfish. I had never seen a sunfish and it was very interesting. Then we went further to see the whales and Wow! we got to see so many of them. The best part about this whole experience is that they make sure both the sides (left and right) of the boat get to see the whales. They have their own trick to ensure that happens. The announcer is really good too! I would definitely go back, probably next year in summer, because it's getting colder now! Great job 7 Seas team! You are the best! read more

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This was an awful experience that I do not recommend. The trip was subpar due to lack of respect for the passengers and poor communication. Main issues: (1) They cancelled the morning tour due to fog. I believe some people from that tour were put on the afternoon tour. It felt overcrowded. This also meant that they still scheduled the afternoon tour despite potential visibility issues. (2) The seas were choppy, and the boat rocked A LOT. Many people were sick. I do not recommend this tour if you get remotely motion sick. (3) The noise level on the boat is deafening. I would not recommend sitting your kids next to the engine room. The loud speakers were also incredibly loud. (4) All issues above (visibility, choppiness, overcrowding, illness, sound) were compounded by the tour being longer than scheduled. The tour is meant to last 3-4 hours, 1:30 PM - 5:30 PM. We were out for over 5 hours because the crew made the decision to bring us out over 15 miles one way to the furthest possible spot (which proved fruitless, to add insult to injury). This made our voyage over 30 miles and the total time over 5 hours. (5) Communication was poor. The crew didn't tell us where they were taking us, to the extent that we sat for several hours without any explanation as to what their plan was. Quite honestly, I don't care about maximizing whale sightings. What I care about is my time and comfort being respected. The trip felt like a hostage situation. Passengers cannot leave the boat mid-journey; please respect them and adhere to the trip they signed up for. read more

What an amazing trip, so many whales and excellent descriptions. Highly recommende. It was a great trip out and back, very enjoyable read more

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I went on a 7 Seas Whale Watch last summer, and it was the worst experience ever. My young children and I felt so unsafe. First off, there were not enough life jackets on the boat for everyone( it is a law that every vessel on the water needs to have enough life jackets for everyone) Second, the captains rushed the whales and scared them off; it was so sad to see them be scared an swim away. Not to mention I paid $45 to see the whales for 2 seconds before they swam off because they we got to close. Lastly I smelt cigarette smoke on the boat and it was nasty and when we were back on land my children smelt like smoke. Would NOT recommend to anyone. read more

My family and I went on an 830AM tour and it was EXCELLENT. We got there and the crew welcomed us, let us know where the restrooms were and left on time. All the info we got before going on the tour was super helpful- what to expect, managing expectations about weather, what we might see etc. The experience was wonderful, especially for my ten year old. We went less than 10 miles out and saw 5 whales (humpback mother and baby and two others and a fin whale. We even saw harbor porpoises and were treated to a great presentation from the staff the whole time. We all learned so much and had a great time. We would do it again. Parking is good, snack bar is great and you can even drink on board. read more

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This was a bucket list item for me despite the fact that I get terrible seasickness. The weather for the day I had reserved called for thunderstorms so I was really concerned seas were going to be rough and I wouldn't fare well. I stopped at the location the day before to inquire about whether or not they would cancel based on forecast and the wonderful woman (who I'm embarrassed to say I didn't catch her name) checked on forecasted sea conditions and told me I was in luck because the morning showed only 2 foot seas, practically flat calm. I mentioned how badly I wanted to go on this trip despite my history of all types of motion sickness. I came equipped with motion sickness patches, but was told to take Dramamine starting the night before, to acquire sea bands for the wrists and chew ginger gum. I followed this regiment and I'm happy to report that I experienced ZERO motion sickness. The lady who manned the snack bar onboard the boat also suggested the best place for me to sit in order to feel the least movement. I was thrilled to be able to enjoy the entire trip and saw several whales, which was a dream come true. It was a great way to spend my birthday and I would definitely recommend 7 Seas and utilize them again. read more

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First off, I never do online reviews but wanted to make this an exception because of the great experience I had! My favorite animal is the Blue Whale but I love all whales and also LOVE the ocean and have always wanted a boat. This year I decided to try out all the local Whale Watch outfits in my area and go whale watching as much as possible, my way of "vicariously" owning a pet whale and boat :). In any case, I've been on 7 whale watch trips with 3 different outfits and have concluded hands-down that 7 Seas Whale Watch out of Gloucester is the best!!! Compared to the other two other outfits, here's my top reasons: #1 roomiest and well laid out to move about. The gally is located at the front of the boat so it allows more seats (which you'll need on very blustery days!), the outside side seats have plenty of room for people to walk by (the other boats -you often have to stand up to let people by), #2 the naturalists who narrates the trip really seem to know their stuff and provide a lot of facts about the whales and coastal areas (with stories) through out the trip. I felt that one of the other outfits didn't really share much. #3 The galley although small always had a good selection of beer, soft drinks and cocktail and was very fast..the other outfits seemed to not have enough stock. One of the other outfits had a lot more hot food selection but was very slow. #4 While the staff on the other boats were nice, the 7 Seas staff seemed always extra nice AND their office staff are soo awesome! I lost my phone once and the nice lady was kind to help me call it and when I realized I screwed up on not buying enough tickets the night before my trip, OMG, they totally resolved it for me that morning before my trip! 7 Sea's customer service is wonderful! #5 as for the whales, they really always go out of their way to make to find them even if it means burning a ton of gas to go further out than they usually do! #6 Their trip price is reasonable and lower than the other boats but offers more I think. I will get the "frequent flyer" plan next year for greater discount. #7 Their location is great right next to the Gloucester House and Blue Collar Lobster House -- an awesome place to enjoy after a trip with great food (really fresh lobstah!) and cocktails! Parking is right in front of the boat dock and is free on Sundays. One of the other boat places has free parking but is really removed from anything. 7Seas is in a great location that keeps you feeling the excitment of the trip even after you get off the boat and always makes me want to celebrate at the quaint Blue Collar Lobstah house bar (filled with a hundred buoys and) right on the water! Anyway, in conclusion, while I think the other two outfits are ok and will find whales, having been on 7Seas 4 times now, I can say that their level of service is always consistent and enjoyable! 7 Seas is my favorite outfit north of Boston so far! Can't wait till the next season to start! read more

Best day ever!!! We observed 30+ common dolphins and then 8-10 humpback whales The captain worked hard to get us to the right place despite having to go farther out than typical.... they were determined to make sure we saw whales and had a great time. Don't miss this whale watch tour.... go at 1:30 so you can stay out longer if needed to find the whales! read more

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Easy to work with, boat, and great shape, Captain knew where to go to see whales. Just a nice experience. read more

7 Seas Whale Watch - Up close photo of the whales tail. - Whale Watching Tours Near Me - Gloucester, Massachusetts

Had a great time. Crew was great. Saw dolphins and whales. Guide was full of information about the species and the individual animals. read more

7 Seas Whale Watch - Whale Watching Tours Near Me - Gloucester, Massachusetts

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Our family had such a great trip watching for whales. We definitely got way more than we bargained for, dolphins swam next to us for awhile, but the big highlight was the whale calf that was spotted showing off for the tour! We saw Fin Whales a lot and a humpback whale rather close to the shoreline (in comparison to how far we went out in total). The staff was all very great and we really enjoyed listening to all the knowledge from our tour guide! read more

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They began with a caveat that everyone who spends time in nature knows: there are no guarantees of seeing wildlife. This is the Atlantic Ocean, after all - not a zoo. After explaining their very generous "no whale" policy, we set out toward to find the whales. And we found them! Many of them! In fact, we saw over two dozen humpbacks feeding, two or three Fin Whales, and at least six Minke Whales. I'd hoped to see a whale or two, probably from afar. Instead they were so incredibly close to the boat that we could see the fish they were feeding on, and we had several times where, from any point on the boat, one could see multiple whales. Matt, the naturalist and our intrepid Captain Jay did an excellent job, not only locating the whales, but steering us safely around them. Their love for these animals shone through their words and actions as they guided the boat and their passengers through the trip. We learned much about whales, Gloucester, the sea, and best of all, "met" individual whales (Cat's Paw, Glow, Etch-Sketch, etc.) that had named and identified by the scientific team. The boat was clean, fast, and comfortable, the crew kind, competent, and knowledgeable. All in all, it was a fabulous experience that utterly exceeded my expectations. read more

Incredible whale watch! If you're going to book a whale watch, do it with 7 Seas. Not only did we get to see a bunch of different whales, but Amanda was amazing with the information she provided. read more

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For our whale watch, we didn't see any whales for the first two hours, but they kept the boat going North and ended up staying out longer which resulted in us seeing a lot of humpback whales including one that surfaced randomly right next to the boat. My wife did get a bit seasick, and they were very kind and helpful bringing her ginger ale and checking in on her. The naturalist who spoke the whole time did a good job dispensing facts and tidbits the whole time. The food they have in the boat is definitely overpriced, but that's kind of a given. I recommend standing in the front, you'll be able to more easily see both sides and they generally approach the whales from the front. Overall, was very happy with our experience! read more

7 Seas Whale Watch - whale tail - Whale Watching Tours Near Me - Gloucester, Massachusetts

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Our family has been enjoying these whale watches for over 20 years. Yesterday, we had 3 generations in attendance. The naturalist and Captain on board presented not only Gloucester harbor history but explained the marine animal information very clearly and it was so informative. We wish Gloucester was not so far away from our home because we would love to do the whale watch more often! This time we saw 7 fin whales, 6 minke whales, harbor porpoises and 2 harbor seals! Our family high encourage everyone to seek out this trip!! read more

7 Seas Whale Watch - Whale Watching Tours Near Me - Gloucester, Massachusetts

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YOU CAN'T SPEND A BETTER DAY! Been here many times and always had a once in a lifetime experience! One time we hardly saw whales, but saw SUPER POD of dolphins...there was 100s of them! Each time you go it feels like your first time!!! The staff is great and the naturalist is extremely knowledgable!!! Don't miss out on the adventure! ENJOYMENT for kids of ALL ages!!! PS... 1. They only book a portion due to Corona & are constantly cleaning! 2. I don't get seasick, but my friend does...she said she got so distracted by the whales...it didn't bother her!! LOL read more

7 Seas Whale Watch - Whale Watching Tours Near Me - Gloucester, Massachusetts

My family and I had the best time with 7 Seas Whale Watch! We were worried that our 5 year old was going to experience some challenges on the trip (which he did) but an amazing crew member (Noah) made sure that he had what he needed to help him stay grounded and supported him through the entire trip. How amazing was that?!!! My son loves Noah, as he typically does not take to strangers so easily. Additionally, 7 Seas crew members made sure that everyone got a chance to see at least one whale, and their Captain (whoever was driving the boat) was such an awesome driver. She/He would go out towards where they suspect a whale would be and go straight to where the action might be (safely of course). In terms of parking, we went on a Sunday and the parking was perfect as it was free. ( I saw that other ppl gave them a 4 star for parking, but with such amazingness I would still walk from a far distance to experience this). We gave this a 5 star because of the amazing (and inclusive) and kind customer service and support from ALL crew members. The food is much better than expected and not costly. Boat was spacious, and they don't cram everyone in just to make more $$. Their bathroom was very clean, and crew members are constantly making sure that the upkeep was provided. Educational tour was in-depth and the crew member answered all our questions. Lastly, this is a family friendly company that treats all their patrons like family. Every second of this trip was cherished and appreciated. We are now loyal fans of 7 Seas Whale Watch, and make sure you tell Noah Hello for us! Best experience ever! HIGHLY RECOMMENDED!! read more

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We had a great time on 7 Seas Whale Watch! The crew is very passionate about their jobs and made sure everyone on board had a great experience. We saw quite a few whales, so we definitely got our moneys worth! Overall I would recommend this to anyone visiting Gloucester! read more

PHENOMENAL!! When you visit Gloucester, Massachusetts please do not miss this tour! Amazing! Awesome! The boat is super comfortable! They serve beer and wine and snacks and cocktails! There are restrooms located on the boat! This was one of the coolest excursions we have ever done in our many years of travel and it is absolutely a don't miss experience! The captain and the tour guide and the young lady that tells you all about the whales were all amazing! We saw several fin whales and were able to take pictures and just enjoy being on the amazing Atlantic Ocean! read more

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Good service and management team ! The only thing complaining is the parking lot too small , and there was no more parking lot for the customers close by ! read more

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We loved our experience on Friday, 10/15. The naturalist was very informative and charismatic. We saw a lot of whales and even saw some breach. Once in a lifetime experience! read more

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Amazing. Such a great experience. So much hospitality. The ride was fun, we saw so many whales! Snacks and hot drinks on board. You can bring Your own food. Bundle up and be ready to get wet! The crew was amazing! I just can't sing their praises enough! read more

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Amazing, awesome and do not miss. Even the boat hosts were fantastic and hospitable. I returned home only to realize the souvenir sweatshirt I purchased was too big and they were willing to exchange and ship me the smaller size. We just loved our experience!!! read more

7 Seas Whale Watch - Whale Watching Tours Near Me - Gloucester, Massachusetts

BEST WHALE WATCHING I HAVE EVER DONE!!!! AND GOOD COVID SAFETY PROTOCOLS. *Knew where the whales were and went there even it was farther than planned *Very nice and knowledgeable crew *Environmentally conscious and showed a true love for all marine life and their safety read more

This was the best whale watch I've ever been on! The boat was perfectly clean, the staff was knowledgeable and friendly, great at finding whales. They were uncannily talented at identifying whales at great distances by their behaviors. They clearly love what they do, and it shows. Would highly recommend these tours! read more

Awesome!! Guides & service great! Guaranteed sightings & they delivered! Crew is safe,knowledgeable & aim to please! Enthusiastic people who seem to love their job! Would go back in a heartbeat! Thx u 7 Seas! read more

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Great whale watching!! We went out late in the season when Whales had began migrating. Our whale tour in Bar Harbor, ME was cancelled due to that, so we were thrilled when we found this one on our way to Salem, MA. And they did NOT disappoint. We went out pretty far and sea was a little choppy, but they found the whales got us RIGHT by them. The experience was truly incredible. I would come back to this whale watching tour time and time again. read more

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Whale watch time on August 1. 4 hour cruise left right on time. The boat is large & squeaky clean with plenty of room to social distance on. Whales were in abundance after a trip of a bit over an hour. The naturalist Matt gave 1st rate information on whales & their habitat The boats captain was expert at maneuvering the rather large vessel between & around the other smaller boats which had gathered to watch as well This was a completely enjoyable afternoon & parking was available a few hundred feet away for only $5 I plan to do this again at sometime soon & highly recommend this whale watch !!! read more