The staff at this store is so unhelpful, inhospitable and just downright RUDE, especially to the loyalest of their loyal customers. Believe me, with how many effing 7-Elevens exist in Las Vegas,let alone the free world, believe me, the only reason they get a single repeat customer is because they are right next door to a couple extended stay hotels that if people gotta eat (or buy beer, cigarettes and God knows what else for the hookers they're gonna take to those places....well who cares?
There's two employees here that are truly so arrogant and full of themselves, and between you and me it's because they're so hideous both inside and out and the fact that they each believe they're the only motherf*#$ers in the world who can ring up an automated cash register at a gas station, and do absolutely NOTHING as a "security guard" except kick out paying customers and worse, humiliating them loudly in front of everyone as if they were shoplifting ( by the way, the big dude who wishes he were as buff as Michael Clarke Duncan but not that big, talented, or well-loved) will only kick you out of the store when you came to purchase something like everyone else in that line that's long enough to fit in at Magic Mountain) because you happen to be white and God Forbid! a female. To the one who says his name is "Boss", (and he calls himself that NOT because he's in charge of anything in the store but he wants to make you think his is really bigger than your average . And that's it. He kicked ME out because in the same way a racist white guy can think all black people are criminals who look alike
Well that same thing is OBVIOUSLY happening to him about white people. He also calls himself "Boss" because that's what he wishes he had the character to succeed at that but at his mammoth like, Clark Michael Duncan ,I think"Green Mile" looking ass has earned being ignored by every lady (or man for that matter) because there's something in him that, through nothing but his own foul, crude, disrespectful mouth that chases perfectly decent customers who spend a lot of money in that sh*thole away.
His disgusting female counterpart (well actually I found out this incompetent twat is actually the assistant manager...huh?) at that store is a lady who is as big and gross as her name.
. LOLOL no, this bigass ugly ass (inside more than out, admittedly) woman with hair like she thinks she's the first big lady of color who dyed her little 'row hairdo hot pink and gives everyone attitude, including giving them the wrong cigarettes even when they asked more than once for a different kind entirely,then instead of the refund or exchange she should have done, she tells me to come back the next day and her manager will handle the refund or exchange. Worse, she refused to even sell me the menthol cigs I wanted in the first place. No, not like she wouldn't exchange them. She said if I wanted menthols, I'd have to go elsewhere.
Well, silly me for believing what a regular store employee says, but I did come back the next day.. TWICE. Both times I was denied my cigarette exchange/refund and basically told to kick rocks.
Well long story short, I don't know about anyone else,but nearly $20 dollars is not an amount I'm prepared to f&$k off because of some dumb employees who probably only have these jobs because they couldn't get their GED's. (Ok even I'll admit that was harsh for 2 7-11 workers I don't even know).
Finally I called the store manager and told her that crazy pink hair lady never gave me my refund or exchange as promised, and her bodyguard security guy who only got that job because he could kick me out of the store really rudely as though I were in there begging or stealing?
Anyway,the manager was surprisingly very nice and understanding,apologized for the inexcusable behavior of her employees,and said anytime I wanted to come to the store, whether I wanted a refund in cash or to the card, or an exchange,to just come in, and also emphasized that no matter what these two assholes said, I was ALWAYS welcome in that store.
And the first time I went there (mostly for that $ they owed me) ,the same 2 employees threw me out AGAIN, as soon as they saw me.
So it's back to the manager. But it's NOT cigarettes or even money I'm coming after this time....oh no. I'm coming for their jobs. They have no CLUE who they're effing with.
So if you're thinking of coming through this particular 7-Eleven, think twice. You're better off driving a block or two and stopping instead at the Rebel Mart, where I've had nary a single ugly incident with THEIR employees. 'Nuff said. read more