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5th and Hall

5.0 (1 review)
Closed • 11:00 am - 7:00 pm

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7 years ago

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Men's Wearhouse

Men's Wearhouse

4.3(6 reviews)
3.6 mi
•$$

My name is Shara Sowell; my husband's name is Ronnie Sowell. We rented a tuxedo from the Lakeland…read morelocation for an event on 10/25/2025. We rented from MW in the past, it was a tuxedo rental as well, I believe it was around January 2023. That rental was perfect, and we referred the Groom of this wedding to MW, due to the service and quality we received in 2023. He was looking at other places, and we kept pushing him to give it a try, which turned into regret. This referral has left us frustrated and embarrassed. When we went to get fitted, the service was okay, it was very busy and hot, but the person who fitted us was attentive and polite. We understand that it's "wedding season." We picked up the suit Thursday 10/23, and tried it on at home, we didn't try on the shoes, because they were the same shoe and size as before, and his feet had not grown, looking back, I wish we would have tried on the shoes. The suit fit good, so no adjustments were needed there. On the day of the wedding, it was like one thing after another. Let's start with the shoes, the side of the shoe where it meets the sole was broken, so a hard piece was sticking into my husbands heal. He could barely walk without limping and standing through the ceremony on a broken shoe was excruciating. He had to take the shoes off immediately, and had to wear sandals for the entrance celebration, so he didn't match the wedding party at all. Next, the pants. The adjustable waistband was absolute trash. It tightens up for a second and then the pants slide out of it, which causes the pants to be too big and fall down! My husband was able to hold onto his pants, thankfully. But the groom was not! He already has a limp when he walks due to health condition and the pants slid out of the metal clasp as he was WALKING DOWN THE ISLE!!!!! I'm sure he will be reaching out when he's back from his honeymoon. Lastly, we can address the quality. My husband's blue jacket had a few spots where the threads were coming up creating holes in the jacket giving it a frayed look. And his "hemmed" pants were done so poorly, the hems were coming undone on the bottom of the pants. Like I said, it was a complete disaster. When I returned the items on Sunday, 10/26, the store wasn't very busy. The salesman who took my items back was too worried about his next sale to speak with me about the service I received. He was speaking to a group of men about cologne. I asked him if there was a way to speak to someone or to leave a rating/review on the rental. He said " you can rate the person who fitted you, but not really on the rental it self." and then he walked off. I would have rather spoke to someone in person about the issues, versus this. I really hope you take this review seriously because the rentals we received from MW completely ruined someone's special day and that's sad. As a company that advertises " you're gunna like the way you look, I guarantee it." We were far from that.

We were in a rush to find a nice, affordable, casual men's suit jacket and after hitting up…read moredepartment store after store, we were very upset that there were none to be found. I mean, how hard is it to find one in a modern city? Surprisingly hard. Well, we ended up at Men's Wearhouse which we normally associated with higher end clothing after buying our sons' suits there many years ago. (We just wanted a jacket, not an entire suit and didn't want to be pressured into a big sale.) From the moment we entered, we were treated with respect and all the workers there were great. We told them exactly what we wanted and that we needed off the rack, we didn't have time for alterations - they had a jacket that fit my husband perfectly, in the exact color. We also told them we needed dress shirts and ties, they immediately ran off, grabbed suggested colors and put together two looks that were perfect. They were not colors my husband ever would have chosen on his own, but he loved them immediately. Best of all, it all came in at our budget - without knowing it. Also, they still had my phone number in their registry from a decade ago, so we got a small discount on top of that. They packed it all up for us and it came home without a wrinkle. My husband wore his outfit quite a bit on our vacation and received quite a few compliments. We are very satisfied with Men's Wearhouse.

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Plato's Closet -Lakeland

Plato's Closet -Lakeland

1.8(36 reviews)
4.2 mi
•$

I will never come here again, I was treated like I was a non existent human being (Black) the lady…read morewho checks clothes did not want any of my new items still had tags on them and lied and said a shirt had a stain which I knew she was lying not only that I looked at the clothes on the rack and a few of their clothes has stains but you expect me to pur the items I liked (purses) but treated me like I didn't belong and had a nasty attitude so I took my things and i Decided not to purchase from this place NEVER AGAIN AND THEN THEY ARE OVER PRICED FOR THE SECOND HAD CLOTHING LIKE THIS IS A MALL OR SOMETHING PLEASE DO NOT SHOP HERE OR BRING YOUR ITEMS...

I've been to a couple of Platos Closets, and this Lakeland location by far has had the most and…read morebest clothing/ products I've seen. I was pretty impressed on my first visit, they really have a lot here. Even their shoes have some highly regarded brands like Jordan, Nike, Adidas, etc. I've found some pretty nice stuff I wear a lot and got for a ridiculously low price. Something that's also cool about Platos is you have the opportunity to donate your own clothes and they will pay you cash if they want anything. In the past at other locations this has worked fairly well for me, so I decided to try it again here after cleaning out my closet. My friend and I took almost a full bin of stuff there to try and sell. I was hoping we'd at least make maybe $30 with what we had, because we had some good brands that Platos is known for selling, like American Eagle, Loft, Victoria's Secret and more.. You check in to sell stuff all online and that went smoothly, but when we came back, they took 2 things. 2 things out of an entire bin, and gave us $7 for them. I was stunned. It seemed pretty ridiculous to me. I will probably never try to sell clothes here again because they probably won't take anything nor will I get a price that's even worth the few items they may want. Another issue is the workers. I read reviews of Platos prior to coming and so many of them complained about the workers. I tried coming in unbiased to see if maybe I'd have a different opinion, but unfortunately I did not. It's just a lot of young kids there to get a check, and they are pretty unprofessional and rude. It's all very unfortunate because the idea of Platos Closet- buying and selling cool brands second hand at really affordable prices- is such an awesome mission and I love it. But locations like this where the workers are disrespectful really bring down the name Platos has worked so hard to build. I'll probably still come back here once in a while and sift through stuff because the prices just can't be beat, but I am mightily disappointed at the overall experience every time here.

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Plato's Closet -Lakeland - We buy and sell gently-used teens and 20-somethings fashion

We buy and sell gently-used teens and 20-somethings fashion

Plato's Closet -Lakeland
Plato's Closet -Lakeland

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5th and Hall - womenscloth - Updated May 2026

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