The team did an excellent job. We are very pleased…read more One casement window and one double hung window.

Nothing again this particular company but warranty from…read moreAndersen Windows stink. Very poor warranty please buy something else.

Travis, Mike, and Brad did excellent work replacing our windows despite the eight inches of new…read moresnow. They were timely, courteous and polite. The workmanship and attention to detail was excellent. We will be contacting them for our next set of replacement windows.

my experience with Pella was less then positive! Had spoken with Chris Wilson about a yr ago and…read morehad written up an order for a patio door, Chris was great! a yr later I'm ready to order and they tell me the opening for my door isn't big enough, I call the contractor who built the house and he says it's a standard door! Pella tells me they can't even special order and offer me a door that is nothing like what I wanted, very disapointed with their customer service! Called Renewal by Anderson and was able to get the door I wanted with no problems! Be careful when dealing with Pella installation crew!!!!

TLC is the best in their business in Rochester, bar none. I chanced upon them after a…read morerecommendation from a friend. I was shopping for four bathroom vanity tops, as well as countertops for our entire kitchen, including an 11 foot island. I was expecting to be able to afford lowest quality granite, because at other stores who saw our plan, this is what I was told was in our budget. What I came away with at TLC was gorgeous, top quality, glowing quartz in every location above, and also as a fireplace surround as well. I am thrilled and stunned by the beauty of our new counters ever time I see them in our home. If I had stopped short of a visit to TLC, for the next 20 years I would be looking at something second best instead--and I would have paid more for it. Not only does TLC sell top quality product at very low prices, but they are also wonderful to work with. You really can't find a better guy than Mike. He's at the top of his field with good relationships with suppliers near and far. He spent hours helping me narrow my choices and showcasing products that might appeal. He really searched to find what I was looking for, and his integrity is palpable. Julie is a color expert. With so many undertones in stone, there's lots of space to make a mistake. She not only helped select our counter tops, but helped me choose paint that would compliment our decisions when I reappeared a few days later with paint chips. We more than benefitted from her decades of experience. After so much thoughtfulness and so many careful decisions, I was out of town for the actual install. What met my eyes upon return stopped me in my tracks: precision perfection. I can't believe how gorgeous every single detail was. At TLC they know how to knock the ball out of the park. In a city as small as a Rochester, it's a surprise to me that this business isn't better known, and that so many people are paying more and receiving so much less, even just a few blocks away. For this reason, I felt like a detailed review was in order. Thanks you so much Mike and Julie for the stunning counter tops and for the hours service helping us get from A to B. When it comes to TLC surfaces, the only thing more beautiful than our new sparkling quartz tops is the integrity, quality, and care with which this business is run.

We had a very expensive counter exotic stone quartzite installed, we feel that the installers were…read morenot skilled enough to install our counter, Mike should have supervised the work, and did not. Our seams are horrible not smooth, counter was not installed level, which is no reason for this, since our home is newer. This created a problem with the install of the cook-top. Black-splash which was the same as the counter was not what we choose, we had one piece, they broke it, so they came with 3 unmatched pieces, after disputing this they took it back and did two pieces. We really should have had one piece, like designed and paid for. When they came to install the backsplash we werent home, they used white cocking did a horrible job cocking this and of course it doesn't match. Guess what you can purchase colored cocking to match! We have silicon on our counter, which needs to be cleaned up, and I now get t figure this out. All concerned were shared with the owner Mike, he did come back and paint only one seam so it will match better, this did help. However I guess there is nothing you can do now about the crooked uneven seams and about it not being leveled. We will purchase color cocking and re-do their cocking job to match very expensive high grade quartzite. Our advise to all is If your spending a lot for your counters stone; granite, quartzite (exotic stone) then spend the money for a better installer. If your doing a bathroom or small counter kitchen then TLC will do fine.

Wood Tick Tree and Stump Service has done work in my association several times ~ timely in their…read morecontracted service, pleasant, polite and excellent in clean-up. I highly recommend them ... super people and very professional with reasonable bids!!!

I cannot say enough good things about my experience with Wood Tick Tree and Stump. First, they were…read morevery professional in the bid process and scheduling process. I received timely responses and they set an expectation for service which they met. Second, they were extremely thorough in the removal and clean-up process even going so far as to assure tree material was removed from my neighbor's garage roof and driveway. I swear, my yard looked better after their clean up than before! Finally, they provided great service for a rate that was lower than other bids I received. They had equipment that allowed them to enter my backyard without removing a fence, they completed a full removal of the tree, ground the stumps, and covered the site with black dirt and grass seed. I highly recommend them and would absolutely use them again.

Fast and superb work! I highly recommend!…read more Very affordable - and so professional. I can say enough good things about this place.

Great service on a small windshield crack repair. Carlton fixed it immediately without an…read moreappointment. The price was significantly lower than the safelite estimate. Thanks!

Great customer service skills, the people here will help you get what you need. ( paint colors and…read morewhat products to use) They have everything you would ever need to paint. Also sell blinds and tile. If you go to a decorating store in Rochester you should go here.

Called over to ask about Benjamin Moore Aura and the team member was extremely knowledgeable and…read morehelpful. We later went in and picked out a color from the few we had in mind. The gentleman working provided top notch customer service. We will be returning for future needs.

We just met with Tom today to have him inspect our first new house purchase. We have not had any…read moreprior experience with home inspections and offer our experience up for consideration. Tom arrived with all the tools he would need to do the inspection. From reading on the internet, I guess sometimes, this is not the case and the buyer is expected to bring somethings. I liked that he brought all his own equipment as he knows what he'll need much better than I will. He is a very friendly and personable guy. He kept us engaged with teaching opportunities throughout the home and tips on how to maintain or maximize our home experience. He seemed very thorough throughout the inspection. Certainly we won't know for sure until we have more experience with the home and with home inspectors, but to our initial experience he seemed great. Tom invited us to contact him at any point for advice with any of our home needs or questions which we appreciated. All he asked in return was that if we appreciated his help to continue to recommend him on to others. I guess this is the best venue we have to do just that! When it comes to price, he charged us $375 which seems reasonable considering this was for a fairly large home and the inspection took about 3:30 hours. He was able to take credit cards at the point-of-service too, which rocks. All in all, I would recommend Tom to you for the above reasons. Cheers, and congrats on the new home!

Our home was inspected by Home Inspections Plus. Our home is currently empty and when we went by to…read morecheck on the house several days later we found the furnace had been turned off and left off. It was 45 degrees in our home. The fans had all been left on on high, my bathtub muddy, an outlet cover removed and laying on the floor, and a few outlets in need of resetting. We are so fortunate we caught it when we did and didn't have frozen pipes. I understand the other things but it is unprofessional and unacceptable to forget to turn the furnace back on in the winter.

Excellent work, cleaner arrived on time and did a thorough cleaning job. I was very pleased and…read morewould highly recommended.

Mary is a super nice person and really great to work with. We had a very large and dirty move-out…read morecleaning at a relative's house, and she was there from morning till dusk. I priced several cleaners, and her prices were the best. It was so difficult to find cleaning companies who could do the job on a weekend, as we live out-of-state and couldn't be there during the week, but she could. She also does her own carpet shampooing, which was also difficult to find with other companies. I don't understand why more cleaning services don't offer carpet shampooing. We still have the garage to clean out, and we are hiring her again to help with that as well.