On my first trip to Bama for my daughter's college orientation we had quit the backwards adventure! No cars (had a reservation) where available for many people and the car company was not sure if or when I would get a car. Ugghhh we needed to be at the college in the morning! Now what? Called my hotel to see if they had any suggestions and they gave me 5 Star Transportation info. Before I could call them, I hear some people talking about a mom canceling her car and jumping in with another mom and daughter. So, we run after them to see if they have an SUV and I would help cover the rental, nope they have a car. 3 Moms and 3 daughters that just meet cram into a compact car and head to Tuscaloosa. I emailed Bill at 5 Star late that night and he called me right away in the morning and we set up the ride from the hotel back to the airport that we needed in a few days. He texted checking in to see if we needed anything while visiting the campus. Day of departure he confirmed hotel pick ups with me and the other Mom and daughter and off we went. Told the 2 girls about some of the highlights of going to Bama, thing to be mindful off, told the girls to call if they needed anything when in school and we had a great chat with everyone to the airport. Once we where close to the airport, I of course get a notification that mine and my daughters flight is now delayed! Ugghh Bill told me if something came up and I got canceled what hotel close to the airport to stay and which one NOT to stay at. Well of course our flight gets cancelled, and I followed Bills advise, even security at the hotel agreed it was a smart move! So, the next morning we get up bright and early to try and get on the early stand by flight, we can't but they can get us on flight the next day or they can get us on later flight but it's in Huntsville, so we take it. Now to figure out how to get to Huntsville. No car rentals are available anywhere close by, so I send Bill a text asking for suggestions. He calls me right away and I give him the scoop hoping he knows people in the area that drive from Birmingham to Huntsville. He says let me check somethings but don't book anything until we talk again. 20 minutes later he calls me back and he is going to make the trip and take us to the other airport! Since we had plenty of time he asked if we want to sight see, grab some lunch so we did. Bill made the 60 minutes trip to pick us back up and take us another 90 minutes to the next airport! We will defiantly be using 5 Star Transport again! Thanks again Bill see you next time! read more