I have bought medical things from here for quite a few years. In the past the service was kind of…read moreon the hateful side. Seemed like they were not interested in helping you if you were not purchasing a high dollar item. Today I had a sales person I believe her name was Melinda W she was the first kind clerk I have had help me in there with kindness and a professional attitude. She was not pushy and tried hard to get me what I wanted. I was surprise since in the past the service was so negative and unkind. I hope they have changed their service to a "nice helpful kind" of service. Melinda was very sweet and I hope she is there when I go back again. Thank you Melinda for the great professional service.

Hocks recently opened an expanded version of their medical supply store. This new store is also…read morethe site of their online warehouse. I have no business or need to go there, except for one reason; my sister can only find a particular sensitive skin cleanser that she insists on for her children through them and because she does not want to pay shipping charges. So being the kind person that I am, once a year, I go to Hocks to pick up a years supply of this cleanser for her. She makes all the arrangements, I just do as I am told. I had no idea that they had opened up a new store. The new one has every possible apparatus, etc that you can imagine using for at-home use while recovering from surgery, etc. The clerk working could not find my order. I was annoyed to death. Apparently, no instructions were left for the staff, and whoever handled my sister's order was not available and could not be reached. I was told that the store and the website were separate entities though they were housed in the same building. The clerk had no idea where to find my order. Driving 30 minutes out of our way did not make me happy nor did it please my already irritated husband. An hour later, after already passing the Indiana border, the clerk calls to tell me that she located my order and did I want to come back and pick it up? Sure, how about sending it to me and waiving the shipping fees? No way in hell would I double back. Lucky for my sister she agreed.

I absolutely love this store. The owners are like walking encyclopedias on all their products. I…read morecan go in and describe what im looking for and they know exactly what the product does and what part of the body it is good for. You dont get that kind of service or information at any CVS or Kroger.

This place really knows there stuff! You have to sometimes wait for the nutritionist to get to you,…read morebut it's only because she is in such high demand. I was very impressed with the level of knowledge her and her husband have. Very helpful!!

Always friendly, Silverback line of salt Nic. Carry coils for Nord 5. On my way home from work…read moredaily. Prices are fair compared to other shops.

Always very pleasant and helpful. Able to answer any questions and helped with a mod that was…read morecausing trouble. So glad I wandered in one day. I haven't been anywhere else since.

I've been trying to get to this smoke shop for awhile now. Boy had I been missing out. Not only do…read morethey have a large variety of products in the store they are great with their pricing as well. Will definitely be back n recommending to all my friends.

They'll steal your money. I've been talking with the store owner for a week and a half now to get…read moremy money back on a double charged transaction. He is not returning my call, to the point where he has directed the employees to screen my calls and not pick up. My boyfriend even went in to get this resolved and it was more dodgy behavior and no help what so ever. Craziest thing happened while he was there, another customer had the same complaint. Over $20?! What happened to customer service. This has been so frustrating I would suggest to find a different local smoke shop. This one is run by scam artists. We have even asked just for store credit or product and it has been a resounding no. I'm a very reasonable person. I just want them to fix what they did.

Stumbled upon this place- and now I have a new GO-To smoke shop! Sooo many options to choose from…read more Person helping me was very nice and informative! Great price range too! Found out that they have partnered with a CoOp and sell some super cute clothes! If you're looking for a new smoke shop-check them out!

This place sells hemp flower, which has been chemically altered to synthesize delta-8 THCA. This…read moredoes not occur naturally. It IS NOT CANNABIS. They sold over $100 of this garbage to my in-laws, knowing full well they believed it was cannabis. They bought this in full faith that it was cannabis to help with health issues. The owners/employees have absolutely no integrity, nor are they professionals in any regard. If you choose to purchase artificial cannabis, do so at your own risk, but educate yourself first. These people aren't going to be honest unless asked directly.

Excellent customer service every time I have visited this store. All questions were answered and…read morerecommendations given by friendly staff. Staff listened to my concerns and guided me to products available. They offer gummies, oils, chocolates, skin and pet products. I drive over 45 minutes to visit this particular location due to products being organic, vegan and third party tested.

Great service it's my go too local smoke and vape shop ask for baker he's super knowledgeable and a…read moregood dude

Store is very messy not to mention smelt like urine when you walk in.. was charged a "service fee"…read morefor some blunt wraps the lady stole from me

Love the employees! Always a great place to visit. Highly recommend! Always has many products to…read morechoose from, great deals, with prices to match!