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    5 Star Firearms

    4.6 (46 reviews)
    Closed 10:00 am - 7:00 pm

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    Photo of Ron T.
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    3 months ago

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    5 months ago

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    1 year ago

    Awesome place! Never have I been someplace so nice! Very impressed!!Had an outstanding time with my son today!! Hope to return again

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    Photo of Mark W.

    Mark W.

    Thank you so much!

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    Photo of Mit M.
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    2 years ago

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    Photo of Mark W.

    Mark W.

    Thank you Mit!

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    1 year ago

    Very friendly people very knowledgeable with safety very enjoyable to be there. I really enjoy it.

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    Photo of Mark W.

    Mark W.

    Thank you!

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    1 year ago

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    Mark W.

    We appreciate your great review!

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    2 years ago

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    Photo of Mark W.

    Mark W.

    Thank you so much!

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    2 years ago

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    1 year ago

    Great place for shooting, friendly staff ! Jeff, gunsmith very knowledgeable, helpful for any questions, good prices , nice store !

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    Photo of Mark W.

    Mark W.

    Thank you!

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    6 years ago

    Helpful 1
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    3 years ago

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    Mark W.

    What a great review Bruce! Thank you very much!

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    3 years ago

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    1 year ago

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    Photo of Mark W.

    Mark W.

    Thank you so much for taking the time to give us this amazing review!

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    6 years ago

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    Photo of Sue B.
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    4 years ago

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    Photo of Brian B.
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    3 years ago

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    Photo of Mark W.

    Mark W.

    Thank you Brian!

    Helpful 1
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    Photo of Bernie O.
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    5 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Took a class there. Instructor didn't talk about ammunition. Otherwise, class was good.

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    Photo of Pam R.
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    2 years ago

    this is an excellent range. always excellent Customer Service & friendly people! keep up the great work!

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    Photo of Mark W.

    Mark W.

    Thank you!

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    7 years ago

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    3 years ago

    Spectacular service, great products, great Range, in short, I highly recommend it.

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    Photo of Mark W.

    Mark W.

    Thank you so very much Dinho!

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    5 years ago

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    Photo of Krista A.
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    3 years ago

    Sue is a fantastic firearms trainer. Jonathan is beyond knowledgeable with the training! Open , honest, fun! Great experience!!!

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    5 years ago

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    Photo of Don S.
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    6 years ago

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    6 years ago

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    6 years ago

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    Photo of Dan P.
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    6 years ago

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    9 years ago

    Helpful 2
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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    8 years ago

    Great people. Nice range fair prices and good supply of guns ammo easy to get to and lots of parking

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    Photo of C E J.
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    6 years ago

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    9 years ago

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    10 years ago

    Helpful 3
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    Page 1 of 2

    Ask the Community - 5 Star Firearms

    Review Highlights - 5 Star Firearms

    My time to renew my foid card was running very short and today the big burly guy behind the counter was very helpful getting that done.

    Mentioned in 3 reviews

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    People searched for Guns & Ammo 291 times last month within 15 miles of this business.

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    North American Firearms

    North American Firearms

    4.5
    (67 reviews)
    40.8 mi
    $

    They were an absolutely fantastic local gun store. I'm not sure what happened to them, one day they…read morewere there and the next, not. I bought all of my firearms through them, and would not mind making all of my future purchases through them if they are still around. I heard Bernadette retired, congratulations to her. I hope this business is still around.

    I purchased a firearm online and selected North American Firearms from their list of FFL's that…read morewere local to me after I sent over a quick email confirming the service and fee. Communications were handled via email and everything went as smooth as it could. Bernadette and Jeff are some of the friendliest people that I've met in this community and I will certainly be doing business with them again in the future. One thing to note - some FFL's will start the waiting period at the time of sale as described by the Illinois State Police as it relates to gun sales and transfers. Some FFL's will start the waiting period as soon as you fill out the Form 4473. It's neither here nor there as to who is doing this correctly but at the end of the day, your FFL policies is what you end up following. North American Firearms starts the clock upon filling out the 4473 so just keep this in mind. Best bet is to make the online purchase, head over to fill out the 4473, and by the time your firearm is received by them your background check should be clear and you're good to go.

    Photos
    Glock43
    Glock43
    North American Firearms
    North American Firearms

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    Sportsman's Warehouse

    Sportsman's Warehouse

    2.1
    (12 reviews)
    16.2 mi

    FROM LEMONS TO LEMONADE…read more From the time I purchased my soon to arrive item on December 1, 2025, my customer experience was a NIGHTMARE. (And, it confounded me because I have previously spent big bucks as an established customer and that this purchase was a high dollar product.) From misinformation on the website about the product being in stock (when it was not), to lies and false promises from the call center agents (the first 2x I called about my order) and then being told that employees of a sister-store (that actually had the item) would NOT communicate nor comply with a co-worker's request for help/information (which I found to be incomprehensible and totally shocking and unacceptable), it was frustrating, upsetting and nerve-racking because the clock was ticking to earn a Rebate from the manufacturer for the product by Dec. 31, 2025. And until about, the 15th, when I finally reached call center rep "Kevin" who kept his WORD and got me in touch with Isaac B., the Assistant Manager for Customer Service, who turned out to be my savior and the man who turn my disaster of a transaction from lemons to lemonade !! So, to sum up KUDOS to Isaac B. (who became my Santa Claus) and commendations to Kevin & Andy (in Billing) and honorable mention to Amanda the last call center rep who listened and followed-through. As a side bar, this gift to myself is sort of a Bucket List item to remotely bring a little happiness to myself due to the 39 year loss of my 2 children, who were kidnapped in 1987 and who have NEVER been found. (SEE: the links below.) So THANK YOU for a great man like Isaac and those members of his team who truly understand the concept of Customer Service and how it can impact not only a customer but also another human being. Video released by the National Center for Missing & Exploited Children: https://vimeo.com/200845229/ecf875f266 Here is a News 4 San Antonio video & full length article: https://news4sanantonio.com/news/trouble-shooters/father-offers-support-in-lina-khil-case-as-he-searches-for-his-own-missing-children-zaharias-christopher-lisa-mae-abducted Links for "Unsolved Mysteries" TV Show segment: https://youtu.be/Ha2m6njpDMI https://unsolved.com/album/help-find-the-zaharias-children/

    Nothing on the shelf that was indicated they have on the website. Not one individual came to me to…read moreask if they could help with finding something, help with my search, or purchase. I were mislabeled on the shelf, some without price tags. Then when I found what I wanted, there wasn't a box for it, missing the quiver, missing the arrows, and these were supposed to come with the bow. No one had any archery knowledge, or willingness to help. Honestly, this store is in desperate need of real leadership and trouble shooting. It looks like I'm not the only disappointed customer, based on other reviews. Sad really!

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    Evidence

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    Evidence
    Bass Pro Shops

    Bass Pro Shops

    3.2
    (103 reviews)
    8.8 mi
    $$

    I am writing to express my frustration with how my wife and I were treated during our visit on June…read more6, 2026. My wife has a serious back condition and lives with a disability. She also had her medical task-trained service dog with her at the time. We are not new customers--your staff has seen us in the store multiple times before, both with and without the service dog--so there should already be awareness of her condition. When we arrived, there were four power scooters available, and we asked to borrow one, as we have done many times in the past without any issue. However, we were stopped by an employee named Neil, and my wife was told she could not use a scooter--even after explaining that she has a metal rod affecting her spine and was in pain. We were then directed to Kristin near the entrance. After waiting several minutes, she called a manager but largely ignored what I was explaining about my wife's condition. Despite clearly communicating the situation--and despite your staff being familiar with us--we were denied use of a scooter and told they needed to keep all four available for other customers. I even offered to leave my driver's license as collateral, but that was dismissed without any consideration. Frustrated and disappointed, we left the store. Afterward, we called and spoke with Elizabeth, who was far more understanding and willing to help--something the in-store staff did not offer at all. We have always borrowed carts from your store without issue, so this experience was both confusing and upsetting. The lack of empathy, consistency, and willingness to accommodate someone with a known disability is unacceptable. I was fully intending to make a purchase during that visit, but instead, we left feeling disrespected and overlooked. This situation could have been handled very differently with even a small amount of understanding and basic customer care. I hope this is addressed so that no other customer--especially someone with a disability--is treated this way. Very disappointed,

    The Gurnee location Bass Pro Shop has a good selection of sporting clothes and many unique items…read more We were greeted very nicely at the entrance by Bob. They have a shooting range as well as the marine aquarium with fish species you'd find in the area lakes. I noticed that depending on where in the country you visit one of their shops, there's always items that are exclusive to just that state. In my own opinion, sale prices aren't really a good deal to be found. They don't mark items down much.

    Photos
    Gurnee Mills mall entrance.
    Gurnee Mills mall entrance.
    Showing the puppy the fish
    Showing the puppy the fish
    Disappointed things did not work and the change machine is broke

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    Disappointed things did not work and the change machine is broke

    5 Star Firearms - guns_and_ammo - Updated July 2026

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