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Fayetteville, NC

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5 star

3.5 (10 reviews)

Services - 5 star

Tunnel wash

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Please refund my money!!!
Cuffee C.

I have been requesting from 5Star express car wash to cancel my membership and return my membership dues since April 2021. I have been ignored and gotten the run around. Tried canceling online to no avail. Don't just take my word. Try to cancel yourself. They have no corporate office, the district manager will not come to the phone nor return calls and the employees will not give you their direct number. When you visit to talk in person you get the same run around. This has really been crazy!

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5 years ago

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2 years ago

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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5 years ago

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6 years ago

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6 years ago

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Take 5 Car Wash

Take 5 Car Wash

(26 reviews)

Y card was used fraudulent at this location , some low life , used my CC , for 5 months on a…read moremonthly plan. I did not. Complained to Corp, which is whistle car wash won't do anything. I will get my money back of $100 FAFO. I would strongly not recommend this location as the employees are thieves and will scam u , I will do my best to let everybody know these are thieving bastards

Jeff at this location is terrible. He took my membership sticker and canceled my membership on the…read morespot. I have never had an issue with other employees at this location until 12/3/25 when I unfortunately had the pleasure of having him walk up to my car window. I had my kids in the backseat and they asked why he was mean. Goes to show his professionalism and his demeanor when he initially walked up to my car. After going through the car wash I processed what had happened and went to ask for my sticker back so I can use my membership for the month I paid for and he said no. I will admit I did use some language that I'm not proud of in the moment BUT I was taken back with how he spoke to me when I was in my car with my children. I left a review on google and a response was left with a number to call to resolve this issue. When I called the number Jeff answered the phone. He showed no remorse with how he acted and when asking to talk to someone else and said he "gave me a number to call" which was the location he works at. As someone who has 10 years experience in management I am taken back by the lack of professionalism this company has, especially this location. You need better training for your management staff.

5 star - carwash - Updated October 2026

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