Easy return, held the 3 batteries for me,!inder warranty…read more.. Pleasant staff, helpful. Not much offered in their sandwich shop. They were leaned out stock wise of available sizes, etc... Staff although pleasant were a bit worn.

Boat service department is the absolute worst. They forgot my boat was even there and when I called…read moreto ask when it would be done two weeks later they said "oh sorry, we will have it done in a week". Took my bow in for a peep sight adjustment and they frayed/ damaged the string and raised it 2-3 inches. Bought a holo sight from them. 200$ cheaper on optics planet. Trust me, do not waste your time with bass pro. Commercial crap in my opinion

I came to REI to pick up an online order. REI offers a lifetime membership for $30 which gives you…read moreannual rewards. I don't know if this was a special deal or if it's ongoing, but you get a $30 reward when purchasing the membership - so it kind of works out to be free (if you don't overthink it). Anyway, I now had $30 to spend in store. We were heading to Yellowstone the following week and I thought a day pack would be a great thing to spend my reward on. So, I'm roaming the store and decide on a Northface pack. As I'm walking to the register, an employee stops me and asks if I needed any help. I said no but then she asked me if I saw the packs on the other side of the store. (I hadn't). We discuss my needs then she proceeded to show me each one, telling me the pros and cons of each. Unlike most stores, I didn't feel like she was trying to up-sale me. Yes some packs were higher in price but others were lower than the one I selected. We took them over to a counter where she pulled out a weighted bag. She stuffed the bag into a pack and walked me to a mirror. She showed me how to adjust each pack so it fit me correctly. We probably spent close to an hour trying on and adjusting packs. In the end, I ended up buying the original Northface but now I have a much better understanding of how to use and how to wear a daypack. I was just so impressed with the customer service offered. I knew I'd be back anyway but now REI will be my first place to look for outdoor equipment and clothing. Next stop ... Yellowstone!!

I read an article about mosquito sprays in Consumer Reports that Ben's 30% DEET was their pick for…read morebest mosquito repellent. I searched retailers and couldn't find any in stock online or in-store except at REI which is located in Mid City. I don't know if people really like the product or maybe the manufacturer doesn't produce enough for inventory to be on shelves. We committed to helping a friend maintain their pool and I knew I had to buy mosquito repellent. We went to REI which is a camping type of store. I do not camp do the only thing I was interested in was the Ben's. Apparently this store has a membership program that I was not interested in hearing about as I do not camp. I found Ben's by the front entrance. So lucky! The store has a variety of gear at prices higher than other nationally known stores. I went to pay and was asked if I was a card holder and I said I am not and I am not interested in being one. I paid for my Ben's and snd the sales clerk handed me my purchases back. I asked for a printed receipt and a bag. I didn't want my receipt emailed. The lady told me they were going green or are green, I can't remember. I asked her if I am to walk out of the store holding the products and she said yes. I felt eyes on me as we left. I was glad they had the product. Many mosquitoes tried to land on us while we are maintaining the pool but they left. Ben's works very well.

I called because I couldn't find the store. The Sales Rep gave me turn by turn directions to the…read morelocation. Once I arrived, I asked a few questions about what I came to purchase. I was directed and assisted promptly and courteously! Excellent customer service and rapport! This was my first visit and I'll be back, soon!!

Total lack of common sense in customer service. I had a T-shirt that was given to me as a gift. All…read moretags are still attached. Clearly unworn. When I went in to EXCHANGE it for a different size the sales girl/manager refused saying too much time has passed since the purchase. I have never had this happen in any other store when making an exchange. Would never buy anything from this store again nor recommend.

My go-to place for surplus goodies, especially when my son was in Scouts and needed camping gear,…read moreparacord, boots, and canteens.

He closed, Went out of business. Frankly his prices were a little high too high to begin with.read more

This Mountain High Outfitters location is amazing! It's 2 stories high and has a great selection of…read moreinventory! All your favorite brands like North Face, Patagonia, HH, On, Brumate, Sun Bum etc. The employees are always very friendly and welcoming. Each time I've visited I've been greeted upon entering the store and they're happy to help search for an item you're looking for even if it means contacting another store. Throughout the pandemic I've been impressed with they're commitment to supporting healthcare workers like the two different times they donated a free pair of shoes to the healthcare workers. You can place an online order and pick it up in store. When you go to check out, they accept contactless payments like ApplePay and provide a paper shopping bag. They also extend a courtesy discount of 10% to military and first responders. I highly recommend this store and this location.

I don't normally do reviews for retail businesses but this is my fav outdoor adventure place. Not…read moreonly did they give me store credit for returning shoes without the box and receipt but I also got a discount on one of the shoes I bought. Yes they are high but they carry high end outdoor gear and top quality clothes. Hiking, biking, camping, rock climbing, running....they have it all and they keep it small and simple. Highly recommend this location or the one at bridge street.

Great selection of everything needed for the outdoors. You will not want to look any further for a…read moreSporting Goods Store. If they don't have it here at Dicks... Then you might as well go home. They have great sales. Great selection of guns and ammunition. Bought my pool table here too. Anytime I need a new winter coat- Dicks has just the one I need. Give them a try and you will thank me.

I ordered a Sole Treadmill here online for curbside pickup. They hold the item for you for 4 days…read moreonly unless you request an extension. We made the 4 day window. No issue with getting the treadmill. Saved us $250 in shipping costs and a long wait for delivery.

Great one stop shop for all sorts of sporting goods. I was looking for free weights because I…read morediscovered free workouts on the Nike app. I found exactly what I was looking for. I got 3 sets of free weights, a medicine ball, and an under armor bra. Their public restrooms were clean and they are limiting 2 people at a time. Apparently you can get a credit card with them and get a discount. That wasn't appealing to me though.

Bought 2 pack trail cams, One worked one didnt. Manager wouldn't even try to work out a solution…read more Only recourse is with the manufacturer. Will never buy anything from them again.

Great selection, great service, and great value! They are beyond helpful and resolved the one…read moreissue I had without any delay or question. They are my "go-to" and ship both free and fast! Thanks SNK!

When you shop at a specialty shop, you expect the staff to be knowlegable about their products…read more.. and that was not the case here! I went in looking for a specific style of knife, for a specific purpose. It turns out that what they sold me was made from the wrong kind of steel! The knife showed the damage within a month. When I went back & showed them the problems, they wouldn't do anything about it. Really disappointed & WOULD NOT RECOMMEND.

This is the BEST beverage store in north Alabama by far. They have the largest craft beer selection…read morein north Alabama. Not only that, their customer service is outstanding. Their prices are great and they sell draft beer to go. You need to stop by this locally owned store to check out their goods.

Nice selection of fishing tackle. The prices for what you want to purchase will be a bit higher…read morethan average, obviously you can get the same items online for a better deal. But it is a well stocked shop, and I do appreciate that fact.

Extremely great customer service from the nice man inside. Large choice options available, from…read morereal protection to decoration. Salesman don't rush you to make an option he helped work with me to help me decide the best thing to work with what I was looking for. I will be back seen so much I want