We have a relative convalescing at home from a serious illness. As she's more than an hour away…read morefrom us and the recent bad weather has prevented us from visiting, we wanted to send her something to cheer her up. I called and spoke with Doris from All Seasons Florist. She was so helpful and wound up making the right choice. A beautiful spring flower arrangement arrived the same day making our ailing relative so very happy. Thank you, Doris!

They are always my first choice for flowers. Beautiful arrangements, friendly team, and top-notch…read morecustomer service. Highly recommend!

We have been using Bell's Flowers for many years. The arrangements are fresh and beautiful. Any…read moreproblems with flowers sent to friends in different cities have usually worked out well. The two times I had a complaint they corrected right away. I would highly recommend Bell's Florist. MP

Chad took care of my concern immediately and sent a new arrangement to my very dear friend. I truly…read moreappreciate how professionally he handled the situation. That's how you know when an owner genuinely cares about their customers and takes pride in their business. Here's the new arrangement--and it's absolutely beautiful! Thank you, Chad. I truly appreciate your excellent customer service and your commitment to making things right.

We loved working with Lulu Florist! The staff was so kind and easy to work with. I had a small…read morewedding and didn't need much, but they were wonderful about working with my budget and style. Everything turned out so beautiful, and I really appreciated how they even accommodated a last-minute add-on without any stress. Couldn't be happier!

I called this florist at 3:22 PM the day before Mother's Day to place an order for my mother. I…read morespent about five minutes on the phone confirming they could handle a next-day delivery. The gentleman I spoke with was very clear that, because it was a last-minute order, they could only offer a "florist's choice" arrangement--which I was totally fine with. I emphasized that I'd be coordinating my visit with the delivery, and he assured me they'd notify me once the flowers were delivered. On Mother's Day, I showed up--and no flowers. I stayed with my mom for about 3-4 hours, and nothing ever arrived. I was never charged for the order (which was for a $250 florist's choice), but I also never received a call, explanation, or any kind of follow-up. Life got busy, and I didn't reach out afterward to ask what happened. Maybe they were overwhelmed or lost the order, but for a small business, it's surprising to see a $250 order just vanish without any communication. My mom thankfully didn't notice, but it was the first time in years there weren't flowers for her on Mother's Day. Unfortunately, I won't be using this florist again.

I ordered an arrangement for a friend who is recovering from surgery. She called me and told me how…read morestunning the flowers were. It was so beautiful and unusual that she thought I ordered it from a high-end florist in New York.. thank you, Koko Florist!

My favorite florist! I always send Koko flowers as gifts and they always look beautiful + arrive…read moreseamlessly :)

Wonderful last minute bouquets. They really came through when other florists didn't have the time…read more The flowers were gorgeous and fresh. They lasted for a few weeks.

WOW! What a great group of people and amazing flowers. I ordered two dozen roses and these have to…read morebe the first order I had that looks like the picture on the website. Thank you for being great people and excellent florists! Look forward to my next order.

Have become my go to florist. Arrangements are always beautiful. Delivery is on time and reliable…read moreand the drivers are cheerful and personable. The flowers last for several days past delivery and my wife has thoroughly enjoyed each one!

I ordered a standard bouquet of flowers from this store for an event. The online ordering process…read morewas seamless and the flowers arrived in the specified delivery window. The flowers were as beautiful and vibrant as they appeared on the website and smelled wonderful. I'm looking forward to ordering from this place again!

This place doesn't even deserve one star…read more I received a floral arrangement from Rockville Florist and Gift Baskets for Christmas. It arrived around 6pm on Wednesday before Christmas. By Saturday all the roses were drooping. They never opened. The arrangement also contained lillies which also didn't open. On Tuesday 12/26/23 I called Rockville Florist and Gift Baskets to tell them that I was very disappointed with the quality of the flowers. The gentleman that I spoke with said they guarantee their flowers for 3 days. I told him reputable florists guarantee flowers for 7 days. He was extremely rude and had no customer service skills. He didn't offer any replacement arrangement or a credit to the sender. Told me I should have called Saturday. There are so many wonderful florists in the area I can't imagine how they stay in business.

Received an arrangement for Mothers' Day from my son. The arrangement was beautiful and obviously…read moreexpensive. The second day the hydrangeas were dead. The third day all the roses were drooping and dead by the fourth day. I emailed and complained, complete with pictures. They responded by appologizing, saying this never happens, blah blah blah. They said they would send an arrangement to make amends. Great, that's all I wanted. After three days I emailed again and reminded them of their promise. That day a lovely vase of roses arrived (no where near the size of the original arrangement). In two days, all the roses were dead.

A long time friend of mine suffered the loss of his stepmother. She was ill for a long time and it…read morewas sadly her time to pass. They live in Eastern Baltimore County. I live north of Dallas, TX. Went to the website (through the funeral home webpage) and was impressed by the selection available. I chose a blue and white basket with an angel and a sympathy card. The order was placed easily and the price was very reasonable. I was given an order confirmation and receipt within hours. The afternoon of the visitation, I texted my friend to offer support and he sent me a picture of what I had ordered. The flowers were gorgeous and I was so glad they could bring beauty to a sad occasion. He told me that they were beautiful. The picture shows it. Thank you Flowers and Fancies.

I prefer supporting local businesses so when it came time to order flowers for my mother's December…read morebirthday, I placed what was perhaps my second or third order at Flowers & Fancies. I placed the order online, scheduled pick up, and moved on with my life. Unfortunately, I received an email about 5 days before I was due to pick up the arrangement essentially advising that my selection was no longer available because the flowers wouldn't be in season the month of December. Huh? They explained that they would do their best but I asked for a refund instead. Apparently there was a website issue that allowed the purchase to go through but shouldn't have. Disappointed and frustrated, I placed a last minute birthday order with a large corporation and tried to put the matter behind me. Well color me surprised when the Flowers & Fancies team sent me an arrangement to apologize for the error. I was shocked, surprised, and necessarily reminded that mistakes happen and it's best to have patience and understanding, especially for local, well meaning businesses. The arrangement provided is gorgeous and makes the one I ordered from a large corporation just doesn't compare. Thank you to Heather and the Flowers & Fancies team for making it right. I look forward to supporting in the future.