I do not recommend this photographer.
Emily was one hour late to our planned pre-paid $500 photoshoot with my parents, my siblings & spouses and the 13 grandchildren. Some of the children were restless and frustrated and antsy after having to wait an hour in their "dressed up" clothes. She said she got mixed up on the time. This is odd since she requested a morning time due to having a wedding scheduled in the afternoon. We were doing the shoot at a time she said worked for her.
Emily apologized for being late and said she'd offer us a partial refund. Now, 4 months later, she has not refunded us despite repeated requests.
She got some nice shots and for that we were grateful, but others revealed unhappy children (especially the toddler). I wonder if it would've been different if she had been on time.
In addition, she took longer than estimated to send us the photos. She was unresponsive to my sister-in-law's emails inquiring where the photos were until I also send her messages in both Facebook and email. Then she claimed she has already sent the pictures and hadn't we received them? No, we hadn't.
It's now been 4 months and we still haven't seen the partial refund despite several of our family requesting it. She's been uncommunicative.
I think Emily is a talented photographer, but her business practices are lacking. read more