I messaged Bradley Animal Hospital on Facebook early on a Saturday morning not expecting a…read moreresponse; but desperate. I was looking to have my poor Veiled Chameleon euthanized as he was quickly deteriorating. His regular bet is all the way in Lisle and I couldn't make it there. I was quickly answered back to call as soon as they opened. They were able to get me in an hour and 15 minutes in after they opened. They were SLAMMED. Time stopped when the compassionate vet was in the room with me. She was so kind when my heart was breaking. My poor little chameleon :( I'm not even one of their clients and she still gave me appropriate time and respect. I was shocked when I received this BEAUTIFUL card and another one with The Rainbow Bridge poem on it. They didn't have to do that. I am so grateful for what they did for me that day. People need to understand that they have to discuss finances with you before they do anything. Before you get upset and leave a bad review for a business, remember it's still a business. There are certain protocols that need to be followed. Don't be damaging because you're feeling emotional. That's wrong.

I went it with my pet, and this lady that was working came off to me extremely rude, & very…read moreunprofessional. My dog, just had fallen literally 10min before I got there, his paw was bleeding, he was crying & trembling.. she didn't seem compassionate at all, she doesn't have a personality that she should work in this type of environment. I didn't get her name, since the first thing she said to me was "well you didn't make an appointment" with a horrible attitude. As she sees my dogs paw wrapped with towels covered in blood.

We are caring for our daughter's 1-1/2 year old Siberian Husky while she is traveling. Since he…read moreneeded to have his vaccinations updated, we wanted to get that done locally. After contacting a couple area Animal Hospitals, South Creek was able to get us an appoint the very same day. That worked out very well for us. With having over a dozen pets in the past 40 years, we have extensive experience dealing with many Animal Hospitals. We found the South Creek staff very friendly and the doctor quite thorough.

Would give 0 stars if I could. This office lies about appointment times so they can charge you…read morefees. Front desk is wildly out of control and management does not care. So much medical neglect and improper business practices. NEVER TAKE YOUR BABIES HERE. Do not ever consider them an animal hospital. They will not help you and by the time you make it to a proper hospital your pet may not make it. I cannot stress enough how cruel these people are

Such a difficult review to post. My beloved dog, Hank(16)…read morestarted suffering. We reached out to laps of love as soon as they opened for day. The young lady that answered the phone, was so very Kind, compassionate& sweet. She helped answer our many questions. We were able to have an at home appointment within a few hours of our call for help. The vet that arrived was just as tender, kind & compassionate as the receptionist. She made a paw print of our Hank. Talked us through the process. We were able to have our other dogs present. Our lil pug, snuggled Hank. She knew. After.. They brought our sweet Hank to the crematorium. Hank was hand delivered back to us the next morning. They showed our sweet baby the Respect & love he deserved all while comforting us. This is a service I truly hope You dont ever need. However if you find your family in this situation, they will Help. Quickly & with tenderness.

On Memorial Day weekend 2022 Lap of Love responded to my inquiry regarding their services for my…read more100 year old neighbor's elderly dog, Angel. My neighbor has no remaining family and she inherited the dog when her live-in only child (daughter) and son-in-law passed within a few years of each other. Angel had been my neighbor's faithful companion for many years, but recently was not eating, had rapid breathing, and lost control of her bowel and bladder. Although her mood wasn't severely affected at the onset, she quickly resorted to only drinking water and hiding in a closet. My neighbor was at a loss and asked me to handle the process of easing Angel's suffering. I called on Saturday, and Lap of Love assigned Dr. Jennie to the case, who arrived on Sunday. Again, this was on a weekend that most people don't work. Dr. Jennie arrived on time and with more compassion than I have ever witnessed, both for Angel and her owner. She examined Angel and discussed quality of life, both for Angel and her owner, and confirmed with Angel's owner that this is what she wanted. Dr. Jennie gently administered the pain medication and waited patiently for it to take affect, and then administered the euthanasia. It was naturally devastating for my neighbor and although I had only known her and Angel for about 9 months I felt the typical longing for the impossible; that Angel could have recovered, that she and her owner could live forever and never have to miss each other. But this is never the case, and Dr. Jennie gave Angel MANY treats (Angel had one last round of insatiable treat-appetite), made the plaster imprint of her paw, placed some hair clippings in a small memorial container, and directed the sanitary removal of Angel's body. The NEXT MORNING (Memorial Day) the crematorium Lap of Love contracts delivered Angel's cremains in a box. The gentleman (Ethan) who delivered the cremains was also compassionate and kind. Although home euthanasia can be an expensive process, I cannot think of a more compassionate way to grant peace to a pet and its owner. The animal is at home in its natural surroundings where it is most comfortable. They remain with their owner until they are transported. Having witnessed this process for the first time with Lap of Love, if I ever have to say goodbye to a pet (although I don't own any now) there is no other way I would go. Dr. Jennie and those in her profession are truly amazing people; to witness the suffering and loss of others and remain positive and supportive throughout a career of undertaking this process over and over is a skill set possessed by few. I hold her in the same regard as I would any nurse, physician, or therapist. And just to clarify, I wasn't asked to write this review or compensated for it. I intended to leave it on the Lap of Love website but couldn't find a place to submit it, so I posted here.

26 Mins waiting for someone to pick up the phone…read more I can drive there in 10 mins and will now stop in to GIVE them more money.....

This place is awful!!! It's a long story but they really let us down in our time of need with a dog…read morethat was suffering. Cold, told us they didn't have time, to busy and they were going to close in an hour. They should have said come right in we'll figure out a way to work you in. Never will I go there again, and I will let everyone I know how this place operates, awful! Rick H

Quick and affordable, but the vet herself seemed to dismiss all of our concerns to just give my pet…read moretwo shots and quickly leave. She did not talk to us very much at all. The receptionists were lovely and kind. I've had a good experience with the other vet there and wish he saw my pet instead of the one who did.

Dr Lisa needs to listen to people. We asked them to update our dogs' vaccines and brought up a…read morehotspot while there. She goes and gives a steroid for the hotspot and nothing for the vaccines. Don't you think it would be more important to get vaccines out of the way? Requesting to not have Dr. Lisa, after this appointment.

Smelly, dirty, dingy. We were the only customers in the place. The doctor came in at the last…read moreminute to administer the drug that would put our cat down. The nurse prepping the cat hardly said anything. The doctor was about the same. They did not seem compassionate or caring. After the cat had passed they did not offer a body bag to take the cat home in. Since we paid up front, we wrapped the cat in my jacket and walked out. The price seems a bit inflated for what little they did, but the cat was old and had dimentia, and wasn't living like his regular self, anymore.

Terrible. He declawed our cat twice, because he didn't do it right the first time. Now her claw is…read moregrowing out again - this time to the side. It is very painful to the touch. I wish I could find him so I could tell him how much he has hurt her. The place smells, it is dirty, and dingy. I would really like to locate this veterinarian.

The owners are wonderful to work with and care about customer service and the pets they serve …read more Reliable, timely, and a friendly business. So happy to have found this business to help me care for my pets with quality products !

The owner is dedicated and honorable, the products are exemplary and they even deliver to nearby…read morecustomers. Beyond reproach. I highly recommend.

Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

As PETCO goes it is a PETCO…read more.... What sets this one above others is the STAFF! I shop here often to keep my three furry friends happy and healthy.... And the staff here HELP every time..... Having an advanced age Dog I needed to find a suitable food for him.... A thought provoking conversation later sent me out the door with a food to try and after a week my old guy was looking better, smelling better and shedding a few pounds that made the Vet very happy and tell me to "Keep it up"..... Recently I had a grooming question and the manager of that shop walked me through everything I needed to know and even helped me pick out better tools to maintain my guys at home.... They work like a champ, the information she gave me was PERFECT and all three dogs are much happier for it! When the day ends this is the PETCO to stop at when you need advice and assistance.... If they don't know they find out and EVERYTHING they have said to me checks out with my Vet.....

Seeing this just killed me. A 25% off bearded dragon for a broken tail? The vet bill for that is…read moregonna be ridiculous on top of that. Being a beardie owner and seeing this. They need proper care. Don't sell them if the store can't care properly. Plus carpeting in the tanks? That's not good for them either.