Fast to arrive. Opened door quickly. Polite and courteous. A little pricey at $150 + tax, but time was of the essence and they met my needs.

So it's Sunday. I'm running around getting donuts and coffee for myself and GF, trying to make it to church on time, and make lunch with friends. I hop out to deliver donuts and coffee to GF's place, and I LOCK MY KEYS IN MY CAR. They're right there on the seat. I also have my gun visible. Unbelievable. On a Sunday lol. I call 4 Got Keys, and the dispatcher tells me a tech will call me right back. Donta does in fact call me right back. He was super nice. He was at my car in 20 minutes; was professional, courteous to my girlfriend (super important to me), and knew what he was doing. Zero damage to car and it took him no time at all. I am still on schedule and the price was fair. They do all kinds of locks apparently. They'll be my go to from now on. I need to get spare keys so badly haha. Thanks Donta! read more

Rainy night at 6:00 locked myself out of the house. Called and within 20 minutes I had a technician here. Awesome!

I accidentally locked myself and my daughter out of our house and didn't have another key available to get back in. So I called 4 Got Keys after a couple of other locksmiths I tried were unavailable. They sent Tim out. He said he could get to us in about a half hour and he was right on time. He got right to work and after a little while was able to get us back in. I am so thankful that he was immediately available and was able to get the job done. Thanks Tim and 4 Got Keys!! read more

I have a Schlage lock with a keypad that was installed incorrectly by a contractor in my Kure Beach condo. The deadbolt got stuck, I couldn't get a screw out because it was too tight and I was locked in my home. I have a dog so I couldn't wait until the next day. I called 4 Got Keys and they had Jordan come out. He climbed through my window and got the screw out in 2 seconds with his battery screwdriver, put a new lock in and made sure I was confident in locking and unlocking the door with the new key. Jordan was friendly, upbeat and has the "there's a solution" attitude. Jordan is a gem. Thank you Jordan! Margie read more

Love how easy it was to schedule an appointment online after locking my phone in the car! Thank you for your quick and friendly service!

NOT HAPPY. I wasted my money. I blame myself, and I blame Alex. When I called 4Got Keys and explained that my electronic keypad's door handle was jammed up and unable to lock, Alex said he knew just what was wrong. He sounded very confident. But he spent an hour-and-a-half messing with it, trying to figure it out. These electronic keyless entry doorknobs are only $96, and I should have just purchased a new one. Alex had quoted me $60 an hour, and he didn't say anything about extra costs, so I thought it would be best to just have it fixed. Alex should have advised me that electronics in these keyless entry systems can fail--and just to get a new one: he should KNOW the retail price ranges of these systems, as a locksmith. Granted, he did spend about 10 minutes fixing (and shining up) another door knob in my garage satisfactorily, but he was attempting to charge me $150 for the service call, and my electronic keyless entry STILL wasn't working because it wasn't auto locking--which is extremely important when you run an Airbnb. (That is half the point in my having it.) So, even after his coming, I still had to purchase a new keyless entry door knob. He reduced the charge to $100 because he could see I was not happy, but that's $100 down the toilet for something that is STILL not functioning the way it is supposed to. I told him, "I'm sorry I can't give you a good review." He then came back with a total of $60, which I RELUCTANTLY paid. (I guess he was hoping for a good review or no review.) But I had to tell the truth in this review. Alex's father is a Master Locksmith, but he is not. Another thing to consider when hiring Alex is that, though he updated me through text messages, he is not punctual. I originally contacted him at 9:45ish am, and every hour or so he kept messaging me with updates about what time he might arrive, all the while, making me think I was next and that he was on his way. It took him hours from the original contact time to get here. I should have contacted a Master Locksmith in the first place. Also, the white door was filthy, and oil had dripped on the floor. At least it didn't land on grout. He should lay down a towel and carry one into the home to keep his hands clean. Lastly, when I asked him how much the total was, he wouldn't tell me; he said that he had to go do an invoice in his vehicle. That's when he came back with the $150 total--and no itemized invoice was provided for me to look at! read more

Called them for an emergency situation after other locksmiths were closed. Instead of taking a message, they kept telling me to call back in 20 minutes. I eventually got a reservation for the next morning. When the tech was 20 minutes late, I called to find out where he was. At 40 minutes late, he called me back to say I didn't have an appointment and nothing was available until the following day. He was also rude and abrasive. I called one of his competitors at A-1, who was there within the hour. read more

I recently moved to Leland, NC and one of my first orders of business was changing the locks at my home. I was referred to 4 Got Keys and told that he does an excellent job. Alex was extremely accommodating and fit me into his schedule. He completed all the work quickly, neatly and efficiently at a very reasonable price. His service was impeccable. Over the last few years, I have entered minimal yelp comments, as it takes a lot to warrant writing up a review, but again, Alex was worth the effort. I would highly recommend Alex of 4 Got Keys should you need an excellent and reputable locksmith. read more