Kerissa was very patient with me and answered any questions I had. I appreciate all the information…read moreshe provided for me.

Never return phone calls. Poor service. Never met the owner even though I've been in the office…read moreseveral times. Very unfriendly staff. Changing agents soon.

First and most importantly she saved me money. The experience was amazing from the start. She…read moreAnswered my crazy questions right away. The assistant, Kaitlyn, was also very helpful Highly recommended !

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a born and raised Texas girl that came to the Hill Country as quick as I could. I am a mom of two, a die hard Aggie, and a Jeep girl.

Got a quote from Susan Pick today. When I told her I didn't want to disclose what I'm paying…read moremonthly for car insurance she laughed at me, said it must be bad, and said she doesn't insure people who aren't upfront. She then said she would tell me anyway. She wanted $591.66 a MONTH for full coverage on 2 cars, 2 drivers without roadside and rental car. I have good credit and no fault accidents and no tickets on either driver. She was very rude and arrogant towards me once I didn't want to disclose the amount. I just wanted to see what their best offer is and it is over double what I'm already paying for less coverage. Here's your disclose and buyer beware. They also don't insure houses inside the city limits of Boerne Texas anymore due to some study they did. Add on a $47 per person annual membership fee and it's a lot of money. I am a disabled Veteran with a kid in college and caring for another disabled child full time. I am not rich. I was referred to her by a friend who used to use them before moving and she had nothing but good things to say. However she started with them almost 20+ years ago so I guess it was a different experience for her.

Boerne office lacking in customer service and being able to work or remedy an issue they themselves…read morecaused by giving wrong information. They just seemed to shrug the problem off like it "oh well" then blamed me saying it was my misunderstand! Sad too, because I did like my Agent Susan.

I had been a loyal customer of Statefarm under Ruben Cardenas for almost 10 years until today. I…read morenoticed my rate jumped up by $75 one month to the next, with no notification, just an automatic deduction so I decided to contact Mr Cardenas. He was completely rude about his explanation over the phone and I was appalled by his demeanor! Especially with having worked with him on a one on one basis for so long and being so nice, he did not even give the time of the day to see what he could do to help with the issue after I told him I would cancel all services. I would NEVER recommend Statefarm to anybody, not only because of how high their rates are but the unfortunate outcome of customer service they have provided in the end. I am now working with USAA who is $150 cheaper than Statefarm, which I think anyone could agree with saving that much money. So thank you, Ruben for opening my eyes to better service than yours!

We have been with Ruben since we moved to Boerne in 1997. He has always been friendly and…read moreprofessional and helped to expedite a few claims for us. We switched for a short time to another company since we had a close friend working there but after just a few months switched back to State Farm. If you want an agent that cares about his customers give Ruben a call.

Nicola has been providing coverage for my auto and properties for years and always delivers honest…read moreand timely service. Shopping policies and coverages can be a burden but Comparison Insurance has made it easy. if you're shopping around or ready to make a switch, give Nicola & Comparison insurance San Antonio a call!

Nicola was absolutely amazing to work with! She was super helpful, incredibly quick, and completely…read moreon top of everything from start to finish. So professional and friendly, she made the whole process effortless. She helped us get our insurance sorted in no time flat. Highly recommend!

Rodda is amazing! She handled everything our company needed and her company's professionalism and…read moreefficiency was a breath of fresh air...as far as insurance companies go! We were refereed to her by our car insurance agent, which when I spoke with her she treated us like we were a long time customer. She didn't try to "up" sell us on all sorts of things just made her professional recommendation and got it done! Her and her team (company) are great! I would recommend Yates and Associates Insurance to anyone needing insurance no matter what size your company is. Strong work everyone! Thank you. Ghost-Tactical

I was hesitant to leave a review, but after countless attempts to resolve insurance issues, both by…read moreemail and direct phone calls. Yates & Associates has been unresponsive, in fact neglectful in every way. They were always very helpful and accommodating, up until I closed my business and needed to cancel my policies. From that point forward, they acted as if I didn't exist and FAILED to follow through with cancelling my policies. I've been going in circles with providers getting things cancelled on my own. I definitely will NEVER utilize their services again, so please be very mindful before trusting them with your insurance needs.