This is a great local shop. They are easy to do business with & a no hassle shop. I was able to pay…read morefor my inspection sticker, car tested & on the road in under 2 minutes. Talk about fast pit stop.

Leaving 1 star because zero stars is not an option…read more Please note my Google review history. I am not the person who typically leaves a negative review. I love giving companies and good customer service kudos! Situation: Today my spouse was serviced at this facility for a vehicle inspection and departed feeling discriminated against. Background: On 15 September 25 at approximately 1020ish - upon entering this facility and requesting an inspection, the front desk clerk (who stated she was also the owner) proclaimed she needed to check the window for approval. Her demeanor was rude and unwelcoming; however, this action seemed standard. Due to a crack partially across the front windshield, my spouse was informed that only a 30 day pass would be provided. Her responses were short and with an aggravated tone. Again, no 2nd thoughts warranted. While following her back into the facility for the 30 day pass, another customer (of different ethnicity) walked in with the same request. Instead of executing the "standard" procedure (window inspection), the clerk responded with a chipper temperament (a 180 from before) immediately escorting her to the desk for a 2 year renewal. This became concerning once my spouse observed that the lady's car window had a crack across it to a greater extent than the one we have. My spouse then asked a clarifying question regarding the difference in service with a separate employee who was already outside. My spouse is naturally non-confrontational and maintains that she was respectful and even-toned during this exchange. The response provided by this employee was that they had mistakenly overlooked the window inspection for this customer, but would remedy the concern with a 2 year pass for us as well. My spouse reports this employee demonstrated excellent customer service and temperament. Assessment: While the initial issue was resolved, it was of no efforts from the front desk clerk/owner. I did call back to gain event clarity and information (explanation of service from their perspective/name/position title of the person who acted seemingly discriminatory against my spouse) recording the call for future use/personal protection. She immediately took offense speaking in an elevated tone (yelling) and projecting passive aggression in her verbiage. She took no accountability for her actions providing only excuses (i.e. her arm is injured and she shouldn't have been at work b/c she doesn't feel well) which did not seem relevant to the question asked. She even felt the need to insult my spouse, stating that my girlfriend (who's actually my wife) should be ashamed of herself and is being unreasonable... to which I responded she should be ashamed in her lack of professional decorum presented today. She then "wished me well" and angrily hung up. My initial response was to file a discrimination complaint against the business as I am quite knowledgeable in that field... but my "unreasonable spouse" was the one who helped me settle for a review on every platform I can locate (to include social media accounts for airmen and families). Recommendation: Spend your money elsewhere. If that's how the "owner" treats customers who hold them accountable to "standards" in minor situations, I would hate to see how she'd treat someone after rendering a service that might not meet customer expectations. A calm conversation, expressing genuine remorse for actions (if by mistake as originally claimed) might have yielded a different outcome. Now we may never know. Communication skills 0/10 Professionalism 0/10 Overall - 10/10 would NOT recommend - We won't be returning and I will discourage any airman/person I come in contact with to do the same.

Awesome service!! These guys were timely, friendly, excellently price, and provided top notch…read moreservice. The epitome of what a tow service should be!! And best of off they were open 24 hours!

She was a good way out and they were there quickly and the man that helped us couldn't have been…read moreany nicer. He got my granddaughter off the side of the road when she was stranded all alone and I couldn't be more thankful! The young man on the phone was very friendly and helpful as well. I'll definitely use them in the future for all my towing needs! Oh Ang the cost was quite reasonable also! 5 stars! *****

Dispatch called to confirm service, informed me my driver would make it in roughly 45 minutes in…read morewhich he made it sooner. Ben was above and beyond amazing, he was super friendly, knowledgeable and quick. Great customer service on both ends. I would recommend them if your in need of a tow. Thanks bunches

I do not recommend 4 wheel solution towing. They are slow and unorganized. They are not good at…read morecommunicating. They also where two hrs behind schedule and decided to cancel at the last min. When asked why they where clueless.

My auto insurance company covered my vehicle to be towed to a shop for repair. I mistakenly chose…read moreTwin City as my first choice and it was a disaster. While towing my vehicle last month, their driver broke one of my door handles and did not have the decency to tell me. The mechanic at the shop did when my vehicle was brought in to him. When I contacted the Twin City manager about compensation for its repair, he denied his driver did anything and said, (Broken door handles) happen all the time. So I'm going through the courts at this point to get my money back for the repair.

Stuck in the snow, ten minutes later, not stuck in the snow. These guys rose to the challenge of…read morethe winter storm

Excellent. Efficient. Tow Masters --5 stars. Thank you so…read moremuch for helping in Los Angeles! Very timely.

They lied several of times like k e the driver was on his way an never showed an when I called to…read moreget an eta the dispatcher was very rude an hung up in my face. Worse tow experience ever

I visited Superior Automotive on September 1st to get a vehicle inspection sticker for my Kia…read moreSedona. I was greeted by Pam at the service desk. She asked me how I was doing and inquired about my vehicle registration. I had encountered some issues with getting my registration after an earlier accident and needed repairs. The repairs made Superior Automotive fixed my running issues. The registration issue was cleared up at the DMV after three visits. Today, my vehicle passed inspection and I purchased a two year inspection sticker. Thank you Pam !!!

The staff is very friendly. They are quick and efficient. My entire family uses this shop. We are…read morealways pleased with them. I will forever be a customer. Carolyn D.

They did an amazing job repairing the front end of my car. A pickup truck turned in front of me and…read moreran over my front end. After Yokem repaired my car you could not tell it was ever run over. I highly recommend Yokem Toyota for your collision repairs!!!

The most courteous staff in Shreveport and Bossier. They gave me top dollar for my trade and even…read morebrought my new car to me. Now that's customer service!