Can't recommend Smith County Auto Repair enough! We were traveling along I-40 when we started…read morehaving trouble. We made it to the truck stop at the exit and started talking to a local at the gas pumps. He told us there was a shop or two closer, but that Charlie Edwards was the best in the area and that he was an honest guy and wouldn't "rip us off" like the other places. It was not far from the interstate so we crossed our fingers and made it over there. Wow! Great guy and had us back on the road in less than an hour for a lot less than we expected. It's hard to find places like this nowadays! Thanks again!

They did good work at a fair price. Unfortunately they put several hours on our boat while it was…read moreleft there for 2 weeks for a trailer repair. There were 6 hours added to the meter, our arch was not stowed correctly, our fuel was 74% full when dropped off but at 40% when we picked it up. There were open and unopened bags of chips in the sink, the tow strap was twisted (which we never do). The motor was not stowed correctly and there was a nasty water ring on the toons.

My son took his truck to have an alignment done and left with it driving worse than before, told…read morehim they couldn't do camber adjustments that he had to buy a kit for them to install but aligned it anyway. Never said it needed any frontend parts replaced but has 280,000 miles on it and still aligned it. He did is own inspection afterwards and discovered bad upper ball joints(literally could shake the wheel with is hands) but they still aligned it. Plus hammer marks on the tie rod ends, and took 2 hours to make it worse just to basically say it can't be aligned properly without the kit nevermind the worn out parts lol...pit stop tire will give you the best job and will tell you what your car needs to do a correct alignment before taking any money or touching your vehicle..what happened to giving the best service for the best experience, it's turned into a smash and grab world...I got to add a star to complete this review, what a joke

I go there because I get top quality service every time! Reasonably priced and a full description…read moreof maintenance makes for an overall outstanding experience. Will I go there again? Absolutely! I encourage and recommend Donoho's to all my friends and family! Kudos to Dakota and Sean!!!

Awful--sold me a real lemon for 20000-of course no response --car had serious recall --allegedly…read morefixed --erratic failure 'failsafe mode any time any where-in shop 3 times--8 wks cannot drive thanx Mike --now has another 2013 escape for about 4000 less WATCH OUT USED CAR BUYERS IN CARTHAGE TN!!!!!!!

From the owner: Shoulders Motor Company & Auto Rental in Carthage is a one stop shop for your automotive needs…read morefeaturing auto sales, rental, service & repair. Shoulders Motor Company & Auto Rental services Smith and Jackson Counties and the surrounding area and offers financing options for those looking to buy a vehicle. If you don't see what you're looking for in our inventory, just speak with Mike and he will find it for you. Each vehicle receives a 3-Month or 5,000 mile powertrain warranty. We offer a rental fleet of vehicles including 4-door cars, mini vans, moving trucks, U Hauls and more. Shoulders Motor Company & Auto Rental provides a towing service if you're ever in need of a haul. Our full service auto repair facility truly makes us a one stop shop. Our services include Brakes, AC, Tune Ups, Computer Diagnostics, Computer Tire Balancing, Oil Change, Check Engine Light, Flat Tire, Engine Repair, Transmission Repair, Scheduled Maintenance, Air Filter, Axles, Electrical System Repairs & more.

LOOK OVER YOUR VEHICLE and check that they actually replaced the parts they are CHARGING you for…read morebefore you hand them any money!! I made the mistake of not checking. I will never make that mistake again nor will I EVER do business with this company ever again.

From the owner: Complete Automotive Restorations and Collision Repair Servicesread more

If you don't want to wait six months to get your car back, then go somewhere else. Shockley had my…read morecar from August 11, 2025, to February 16, 2026. I had to email them constantly to see what was going on. Not once did anyone there contact me. On October 29, 2025, I was told it would be painted 'next week'. Then on November 16, 2025, I was told it would be painted that week. December 4, 2025, it would be ready 'next week'. December 22, 2025, it would be ready 'tomorrow'. Nothing. After emailing him again and getting angrier as time went on, he finally admitted on January 6, 2026, that he agreed 100% that it was taking too long. I gave him until mid-February. He said yeah, if not 'this week', on January 6, 2026. I'm finally told to pick it up at five, February 13, 2026. I get there. It is not ready. I'm told they want to detail it. Their idea of detailing and mine are completely different. They sprayed it with a water hose. We also discovered while there, there were two runs in the paint. The headlight on the driver's side is not lined up with the hood. There is a big gap. There is also a jagged corner on the other headlight. You're probably wondering why I didn't say anything. Well because I didn't want to wait another six months. I will take it to someone else. I do have photos and every email we exchanged. Also, they broke the window regulator. Said they'd order a new one and replace it. Yeah, a month ago and I never heard from them. They also ran all of the gas out of my car, and I can't figure out how. I never drive that car with less than a quarter tank, so I know it had gas. It was empty. The 'low fuel light' empty. They should have replaced that. He will also try to raise the price on you. He tried to add two thousand more than what he quoted me. I refused to pay it. Legally, he cannot raise a price more than 15% and he tried to raise it by 31%. One word of advice if you're thinking of taking your car to Shockley: Don't.

From the owner: Auto Body and Collision Repair…read more Services: Guaranteed Paint Match, 2 Paint Booths, Lifetime Warranty on all Repairs, Frame Straighten, Locally and Family Owned and Operated, All Insurance, After-Service Detail, Free Estimate, On-Site Rental Cars, Free Pick-Up and Delivery, Over 25 Years of Experience, Works for Customer, Great Service, Auto Glass Brands: BASF, Intoxalock Ignition Interlock Device Location Facts: Located On Hwy 52 West Of Town