*****warning, warning don't rent any houses from grace sun!!! **** her deceptive ways to keep…read moreeverybody security deposit. it's just wrong.we have a eight minute video of everything that we did in that house.prior to moving out. no damages were done in the 3 yrs.we rented the house and took care of it like it was our own... walls were painted baseboards. washed, and then she's gonna say seeing she got a new tenant because we purchased a house.. she's keeping our deposit. i have a text from her state and deposit will be returned within 30 days and then we get a certified letter stating she's keeping it. apo s fence that was at the property. we also repaired out of our own pocket. we paid for the wood, the nails and the labor and never charged her. and then she's gonna keep our deposit when she already got somebody in there. renters beware ***

This review is for a realtor who works out of this office, Sujen "Jane" Chou. My father and I moved…read moreto Texas from SoCal in June 2020. We leased a condo from Ms. Chou. Upon arrival, we found the condo in filthy, deplorable condition. I've never seen a rental property in this condition before. I was shocked and at a loss for words. We had to deal with it because we moved halfway across the country, drove our moving truck ourselves, sleep deprived. When we brought it to Sujen's attention that the condo was not up to living standards, she proceeded to tell us that the condo was indeed clean, it had been cleaned and the carpet had been shampooed. Anyone who was there at the moment (look at the pictures posted) could see that was a complete lie. The walls, doors, and light switches were so dirty, I could see the dirt and prints of where people had been placing their hands. The condo was also in disrepair. Things were broken like the toilet paper holder, towel holder, garbage disposal, and dishwasher. She also told us if we did not like it, we could move. She gave us $500 off of rent for the first month. I had to go and BUY paint out of my OWN money and paint the bathrooms and kitchen that was painted in FLAT paint. In the bathroom, there was god knows what splattered and stained all over the walls. In the kitchen, there were grease stains and grease burned onto the ceiling. I have never been so humiliated in my life. I was taken complete advantage of. I was finally able to make it livable by painting the condo, cleaning the carpet, and doing some other fixer-upper things around the unit, but I shouldn't have been forced to do those things. The condo should have been up to standards before moving in. We were finally able to move out of the condo last week. The property is at the Townbluff Condos in Plano, Independence & Parker behind Tom Thumb. I would also stay away from this condo complex. The HOA is very slow to respond to the significant issues that are happening at the property. Mostly a drug problem. Don't move there if you want to smell marijuana smoke in your condo on a daily basis. I complained to the HOA multiple times and they did not want to deal with the issues, they kept telling me to call the Plano Police and the police didn't want to do anything about it. I am just grateful that I make enough money to have been able to move. Stay away from Sujen Chou, Eastar Realtors, and The Townbluff Condominiums. Please see the photos of the filthy condition in this condo that was leased to us.

We had a wonderful experience working with Irina Norcoss and John as our realtor. She helped us…read morefind the perfect rental property and guided us through every step of the process. Irina was extremely detailed, professional, and always available to answer our questions. She handled all the paperwork carefully and made the entire rental process smooth and stress-free. We truly appreciate her dedication, knowledge, and attention to detail. Without a doubt, when we are ready to buy a house in the future, Irina will be our realtor again. We highly recommend Irina to anyone looking for a reliable and trustworthy real estate professional!

John and Irina Norcross are the sweetest people you could ever meet that is the icing on the cake…read moreof their professionalism and hard working to find what you are looking for whether it is buying selling or leasing they will exceed your expectations. They did ours and still offer any help afterwards a 5 star experience!

My husband and I had the privilege of working with Trey and Katie to sell our home. They were…read moreextremely professional throughout the whole process. The first meeting we spoke about the a plan to get the house sold and they were very upfront and provided realistic expectations. Katie staged our home and it looked amazing after she was done, both when showing the home and also for the pictures. I got lots of compliments from friends on how great the house looked after the staging was done and how beautiful the pictures looked. Also, Katie has worked with builders, so if you are looking to build your dream home, she knows exactly how the process works and will be with you every step of the way. Trey is an expertise in marketing. Since he has a sales background, I was super confident he would go above and beyond to sell our home and find the buyer we were looking for. He was willing to do open houses and also reached out to others to bring potential buyers in. Both Katie and Trey were there if we had any questions and went above and beyond to help us out during whole process of selling our home. If you are looking to buy or sell your home, they have years of experience and are super knowledgeable about the market itself. We are blessed Katie and Trey were our realtors, I really dont know if we would have sold if we didn't use them!

I've had the honor of working with Trey and Katie LaQuey a few times in the past couple of years…read moreand they have always been absolutely incredible. They are such genuine people and really care about helping you find the perfect place to live. Katie helped me most recently look for rent houses - which I gave her an impossible task to find a cheap place to live in Frisco. She found some amazing houses and showed them to be...but was understanding when I told her I'd changed my mind and wanted to buy. I felt like I'd wasted so much of her time trying to find a rent house but she put me at ease. I never felt pressured to settle for a place with her. Katie patiently listened to my "must have" list and was very attentive during the entire process. She really looked into the quality of the homes that we were seeing and would give her honest opinion about it. Once I finally found "the one" she executed the paperwork quickly and made the process as painless as possible. Having bought the house over 4 months ago, she still keeps in touch and checks in on me. I know she's always there if I need advice or help finding a specialist. She and Trey are such kind and caring people and I would whole-heartedly recommend them to anyone and everyone. There is no way that you will not love them!

While I have not used this realtor for buying/selling my home yet, I would like to place a review…read morefor the service I received while checking the tax-appraised value of my current home. I asked if they could provide me with comps for my address, and they offered this very readily and professionally. For those of you unfamiliar with the realty business, this is a common service requested of realtors especially when it comes to local tax appraisals on your property. They were extremely knowledgeable about the different typs of listings and status of listings while performing comps for my house, and provided me with timely information that I needed for my protest hearing. They were honest and straightforward, timely and professional. They were good people :).

I had the pleasure of working with Jose and Tonia to find a home in Texas. Jose and Tonia both met…read morewith me to listen to my needs and wishes. They worked hard to find me something that wasn't easy to find. But what impressed me most was how conscientious they both were in not only locating what would my fit my wishes but also advising me on what has resale value in the area I was looking as I wasn't familiar. I appreciated their warmth and candor and being willing to keep looking til I was comfortable with the choices in front of me. I definitely will work with them again as needs come up in the future. My home isn't ready yet as it is a new build, but I don't doubt that they will assist in the process of choosing upgrades and conserving to get the most of the monies I'll spend. Definitely you have someone on your side with Jose and Tonia when you are making one of the biggest purchase decisions you could make in your lifetime.

Three of the most professional Realtors I've ever been associated with. They are consummate pros…read moreand truly care about their clients.

We had such a wonderful experience with our REALTOR, Katie at the Tomlin Team! We purchased our…read morefirst home in Texas while still living in California. Katie went above and beyond to ensure we were comfortable purchasing our home while out of the area. She was excellent at communicating with us and the sellers and worked to make our home purchase fast and easy. We felt very well taken care of and that she truly put our best interests first. Highly recommend!

We have conducted business with them twice. Not good experience…read more House sat on the market for rental for months. While we were eager to rent it out, we were told no contacts were received. While on zillow it kept showing increasing number of people making contacts. Finally we changed to new agent and had it rented in a week!

I've known the Cheney Group through some of the most challenging times in my life. I met them in a…read morepivotal moment and they have supported me through their expertise, wealth of knowledge and compassion. As with real estate and business, the market can move in many different directions, but Jeff, Dolly and his team will take care of you and your concerns as a beacon of light. They have become like family to me and I would recommend them as trusted partners.

FALSE ADVERTISING!! The pictures they display for their homes that are being sold are completely…read morefalse and do not disclose the actual state of the property

We just purchased our first home with the help of Team Nelson and I can't say enough good things…read moreabout them! When we wanted to take a few months to look and understand the market, they were happy to go at our slower pace, and when we needed to move quickly to secure the contract they were right on it. The best part about Bill Nelson's group is that they work so well as a team: Bill gave us great advice about shopping the market for a fixer upper; Casey steered us towards houses and areas of DFW that would handle the level of investment we wanted to make; and Kelly was fantastic at handling the back-and-forth with the seller and ensuring the lender got everything to the table on closing day.

Buying a property is not easy. Especially if there is mortgage involved, you're a first time buyer…read moreout of state. Actually, we've just bought a property in the way I described above. Honestly, I do not think that we could have successfully navigated through the process without the help of Cloud Reality. Leeza and Shannon truly went above and beyond in not only one, but each step of the process including helping us finding, checking the property sight unseen, supporting us to negotiate the issues found by the inspector. They also recommended service pros to do some repair, and helped managing things out of state. Their passion, professionalism, willingness to help and make the deal happen is unbelievable. They were always ready to answer all of my questions (including the tough ones started with why...) using their huge amount of experience, and knowledge about the local housing market keeping the needs of the client above everything. What I truly liked working with Leeza and Shannon, and I'm pretty sure that you'll like too if you work with them is as follows: - They are honest, responsible and reliable business partners - Extremely good at managing things with get-things-done mentality - They have huge amount of knowledge of the local housing market, and remarkable network of related professionals that they are willing to use in order to help their clients

Our sell: Gosh,…read morewhere to start!! First, Leeza and Shannon are probably the hardest working RE agents I know. I know a TON of agents... which also speaks volumes to the fact that we chose them. We knew Leeza had an extremely successful business in this, but it really became apparent when she and Shannon got going on our sale. We had a ton of things to get done (most people do, but we really had our work cut out!) and Leeza and Shannon made sure to keep us organized, direct us accordingly, and cheer us on. They also were very honest, accommodating to our needs with the sell, and very professional and prompt during the offer/ negotiation process. I am not sure I can imagine getting it done with anyone else. If you want genuinely great people to help you buy or sell, who you KNOW has your best interest, look no further!! Cloud Realty is your place!! Thank you Leeza and Shannon!! We are so excited and anxious to purchase our house with you very soon! - Brittany and Gareth Our purchase: We just sold our house, and then went into an unexpected purchase that Leeza helped us with. By unexpected, I mean we dragged poor Leeza around Collin County to find our dream home new build, then threw her for a loop when we decided on an even better investment in a neighborhood we truly wanted to begin with. She helped validate our decision, respected all of our wishes and then took on the whole process like a champ. She never felt like she was being put out as she understood that this was all very pertinent in making a decision. When it came time to put an offer in, our sales rep with the builder, who reiterated that Leeza was a fabulous person, also described her as a shark.... she seriously had our best interest in the most profession, fair and efficient way!! She made closing super easy and really made us feel so comfortable and excited about our next chapter. Guys, she's seriously the most genuine person. Calculated, open-minded, sincere, sweet, fun, funny!!, and all around amazing. No. Disappointments. If you want a winning RE agent to help with one of the largest investments you'll make, look no further. She's seriously THE best there is!